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Resources for Businesses

My Home Location

Columbus, OH, USA

My BBB

BBB of Central Ohio
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Business Profile

Used Car Dealers

Non Stop Auto Sales

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Complaints

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Complaint Details

Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.

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  • Initial Complaint

    11/24/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    If I could give zero stars I would. I came across a SUV ****** posted on ******** so I reached out to see it. He was quick to respond and set up a time the next day. We drove 45 minutes to test drive this car. When we got there, the car drove HORRIBLY. We should have walked away right there but He said it needed struts and that he was going to replace them if we bought the vehicle. Okay, sounds good. We bought the car. Waited a week and when we picked the car up the wheel alignment was completely off. He knew it got thrown off from the struts being replaced but chose to make it our problem. The car was out of an inspection but since we were registering it in PA he said to just wait and get it inspected here, he swore it would pass inspection with no issues. That definitely wasnt the case. Sensors came on about a day after having it home. (I firmly believe he reset them so we didnt see them the day of the test drive) We ended up putting in an extra $1,500 worth of work to the car. Now weve had the car for about a week and were driving down the road and it just DIED. We immediately call him, he refuses to help us. The mechanic he uses for all his dealership cars checked our car out and said it was due to oil not getting to the motor which is an issue that happens over time not within a week.. ****** even said before we bought the car that he was personally driving it for about a year so there was no way he didnt know something was wrong. As a business owner with integrity youd think he would want to make this right since we only had the car for a few days but that wasnt the case. He blocked us on ******** immediately Im assuming so we couldnt write a review and doesnt return on our phone calls. Supposedly this isnt the first time hes sold a car and the motor or transmission goes shortly after. Hes in it for the money instead of making sure all his customers are satisfied.

  • Initial Complaint

    06/05/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I purchased a car from this dealership in the beginning of April , I received the paperwork to take to dmv and when I took the paperwork there they told me the paperwork look altered, I took it back to the dealership for him to fix the paperwork so I was able to get my tags and registration and he hasnt given me any paperwork still to this day . My temp tags expired on may 29th and Ive been reaching out to him for well over 3 weeks for the paperwork so I can get my tags and registration, he has blocked me and is not responding to any of my calls or messages , I now am paying for a car I cannot drive because my temp tags are expired . Im not sure what else I can do . But I need this issue resolved . Please let me know if theres anything you guys can help me do . Thank you

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BBB Rating & Accreditation

F

This business is not BBB Accredited

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Contact Information

207 Carriage Ln

Delran, NJ 08075-1237

Customer Complaints Summary

2 total complaints in the last 3 years.

0 complaints closed in the last 12 months.

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