Business ProfileforCasio America Inc.

Dear Casio Customer Support, I am writing to express my concern and disappointment regarding the unavailability of safety test reports for your calculators, which are crucial for consumers to make informed decisions. As a conscientious consumer, I consider these reports essential to ensure the safety and reliability of the products I purchase for our university. Recently, I made a formal request to access the safety test reports for calculators (Casio CG50 and Casio 9750GIII) and from your company. Unfortunately, I was informed that these reports are not available to consumers. This lack of transparency is concerning, especially given the importance of safety in the products we use daily. Additionally, I requested to speak with a member of your leadership team to discuss this matter further and understand the reasons behind this policy. Regrettably, my request was denied, which further adds to my frustration and disappointment. As a long-time customer who values the quality and innovation of casio products, I urge you to reconsider your stance on this issue. Providing access to safety test reports would demonstrate your commitment to transparency and consumer safety, thereby enhancing trust and confidence in your brand. I hope you will take this matter seriously and provide a satisfactory resolution. I look forward to your prompt response and hope to see a positive change in your policies regarding the availability of safety test reports. Thank you for your attention to this important matter.