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          Find a Location

          Gold Medal Service has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Gold Medal Service

              11 Cotters Ln East Brunswick, NJ 08816-2002

            • Gold Medal Service

              20 Booker St Westwood, NJ 07675-2618

            • Gold Medal Service

              45 Park Rd Tinton Falls, NJ 07724-9716

            Business ProfileGold Medal Service

            Plumber
            Multi Location Business

            Contact Information

            11 Cotters Ln

            East Brunswick, NJ 08816-2002

            Visit Website
            (732) 201-4873

            Customer Reviews

            1.4/5

            Average of 53 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            84 complaints closed in last 3 years

            29 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 30

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Residential Service provider offering the service, repair or replacement of home mechanical systems such as the plumbing, heating, cooling and electrical systems; sewer line cleaning, repairing or replacement. Also bathroom remodeling, waterproofing, and air & water purification.

            Business Details

            This is a multi-location business.

            Find a Location

            Gold Medal Service has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Gold Medal Service

                11 Cotters Ln East Brunswick, NJ 08816-2002

              • Gold Medal Service

                20 Booker St Westwood, NJ 07675-2618

              • Gold Medal Service

                45 Park Rd Tinton Falls, NJ 07724-9716

              Location of This Business
              11 Cotters Ln, East Brunswick, NJ 08816-2002
              BBB File Opened:
              2/25/2003
              Years in Business:
              30
              Business Started:
              2/22/1994
              Business Incorporated:
              2/22/1994
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              BBB records show a license number of 13VH09901100 for this business, issued by NJ Division of Consumer Affairs

              These agencies may include:

              NJ Division of Consumer Affairs

              124 Halsey Street, 7th Floor, PO Box 45027

              Newark NJ 07102

              (973) 504-6200

              https://newjersey.mylicense.com/verification/

              BBB records show a license number of 36BI00973400 for this business, issued by State Board of Examiners of Master Plumbers

              These agencies may include:

              State Board of Examiners of Master Plumbers

              PO Box 45008

              Newark NJ 07101

              (973) 504-6420

              http://www.nj.gov/lps/ca/nonmedical/plumbers.htm

              BBB records show a license number of 34EB01834200 for this business, issued by Board of Examiners of Electrical Contractors

              These agencies may include:

              Board of Examiners of Electrical Contractors

              PO Box 45006

              Newark NJ 07101

              (973) 504-6410

              https://www.njconsumeraffairs.gov/elec/Pages/default.aspx

              BBB records show a license number of 19HC00296100 for this business, issued by State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors

              These agencies may include:

              State Board of Examiners of Heating, Ventilating, Air Conditioning and Refrigeration (HVACR) Contractors

              PO Box 47031

              Newark NJ 07101

              (973) 504-6250

              http://www.njconsumeraffairs.gov/hvacr

              BBB records show a license number of 34EI01834200 for this business, issued by Board of Examiners of Electrical Contractors

              These agencies may include:

              Board of Examiners of Electrical Contractors

              PO Box 45006

              Newark NJ 07101

              (973) 504-6410

              https://www.njconsumeraffairs.gov/elec/Pages/default.aspx

              Type of Entity:
              Corporation
              Alternate Business Name
              • Gold Medal Plumbing Heating Cooling Electric
              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

              Customer Complaints

              84 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              07/08/2024

              Complaint Type:
              Customer Service Issues
              Status:
              Resolved
              Gold Medal Service installed new HVAC at my home on 09/16/2023 I have 10 year warranty Very fist summer, we started using A/C, we noticed that fan was always running and AC was not catching up to set temperature We called Gold Medal service technician on 07/01/2024 and he was very nice. He found the issue and ordered part. We also explained at that time that we have two kids. One of the kids has sensitive skin. Its extremely hot and person who came was nice and said he will expedite. But till today 07/08/2024 - We have no response or even estimated date to fix this When we called, custom service agent was rude and was not giving any answers and also offered no apologies. We need this to be fixed ASAP - its really hot here in NJ and kids are sensitive Its more than a WEEK and Gold Medal Service is irresponsible not even answering to us nicely or giving any details on estimate.
              Read More
              Read 83 More Complaints

              Customer Reviews

              53 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              WY S

              07/18/2024

              The company installed an HVAC system but did not tighten the drip leg sufficiently, causing a gas leak for four days. Despite contacting the company three times, we were unable to get any assistance. Ultimately, we had to seek help from PSEG to resolve the issue. Gold Medal's service department did not acknowledge their error. We should have checked BBB before making a final purchase decision.

              Gold Medal Service Response

              07/29/2024

              We apologize for your experience, and we genuinely want to resolve this matter. We take customer satisfaction seriously and we are sorry that we did not meet your expectations. One of our managers will be contacting you to work towards a resolution. 
              Read 52 More Customer Reviews

              Local BBB

              BBB Serving New Jersey

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

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