Business ProfileforTiger Schulmann Karate

There is only one instructor for 5-7 year olds. I asked and was told there is no other option, no other days you can come to get a different person. This instructor is ***** and weak. She points and laughs at children when they have the moves wrong instead of correcting. She has shamed my child specifically for looking away when she was talking (they are 5yo and there were 3 classes going on in the same room at once) by calling them in front of the class to demonstrate a move she knew they hadn't seen her do. She was very nasty about it. She has taken my kids belt away with no explanation and then disappeared, so other instructors had to try and explain and get the belt back. She accused me of "getting upset my child was losing" a game she had dragged out well past the class end time. These children sat around most of the class without much opportunities to be active, the game was more for her own amusement (the kids were visibly squirming and ready to go).I voiced my concerns to "management" and was repeatedly told she is the only instructor for this age group and there are no other days we can come to avoid her. She is now purposely alienating my child because I complained. We are now breaking contact and looking for another school.