Business ProfileforRoute 4 Auto Exchange

Worst experience buying a vehicle!!! We had purchased a vehicle for our 17-year-old son and had nothing but problems. The check engine light came on several times with the same issue, and we could not get it to pass ** inspection. This dealership has not made good on their promise to fix it and now we are left with thousands of dollars' worth of repairs they neglected to fix. They kept making excuses and avoiding our calls- NEVER mind that I had to return to the dealership several times for them to work on the issue. We brought it back to them at least four times and each time they claimed to fix the issue, but instead they put a band aid on the problem by gluing the parts that needed to be replaced. We asked them to address the matter so the car can pass inspection since you cannot sell a car that cannot pass inspection in **. The last time they fixed it by having a private inspection done. We finally picked the car up and the check engine light came back on. Be extremely careful with your inspection as well, take your time and take it to your own mechanic. These five-star reviews are bogus. How these guys sleep at night is beyond me. AVOID this dealership to escape the frustrations and loss of money they have caused me. If you have had a terrible experience, please file a complaint with ** Consumer Affairs and Better Business Bureau to bring these issues to their attention. I just wanted them to correctly fix the issues and leaks that we had since we bought the car, but glue was their idea of fixing the problem instead of replacing what was wrong. We also ended up replacing the turbo and the motor. As for our mechanic, he felt that they knew about these issues and put a band aid on it so that they could sell it without spending the money. We have spent close to $8,000 to fix a vehicle that should be in good shape.