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Find a Location

American Medical Certification Association has 1 locations, listed below.

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    Business ProfileforAmerican Medical Certification Association

    Test Publishers

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    194 US Highway 46, Fairfield, NJ 07004-2337
    BBB File Opened:
    3/19/2019

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    11/27/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    In pursuit of a new career and a desire to contribute to society through medical/health services, I did a 6 month medical training program that requires the use of **** testing for final certification. The program and exam was paid for upfront by the ******* **** of ****** After completing a 6 month program, I registered for my exam and on the day of the test I learned that I was also supposed to schedule a specific time in advance and therefore had missed it and would have to pay again to reschedule. On the phone with **** I was told it would be $25. The **** rep walked me through rescheduling. I reluctantly paid for another exam, which ended up being more than i was told, $60. Finally the second big test day came again, and I was unable to access it, again! I contacted **** and was told that the exam was for 2:30AM, and i had missed it by 11 hours. I was bombarded with emails, none of which say "AM" (or PM) They all just confirm 2:30 EST. (The first round of emails didn't mention anything about needing to select a time, either!) **** is using predatory booking to bleed money from students, and other organizations. I confirmed it to be true over the phone when they told me that this happens "all the time". I don't think that I should have to pay a third time for a service I never received and I wouldn't trust this association. **** should revamp its services to be more user friendly and support based, instead of preying on people who want to better themselves.

    Customer Reviews

    1 Customer Reviews

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    Most Recent Customer Review

    Maria O

    5 stars

    05/02/2024

    I have been registered to take my AMCA exam and it was entered at 2pm EDT, but when I was ready to take it, it said that I had missed it. After 12 calls to my REP, I finally received the number to AMCA and they tell me that I entered military time and I missed it. It was scheduled for 2AM. I never saw the military time list. I even talked to the MedCerts Rep several times about my exam time and she never mentioned military time. I would them to pay for the $60 rescheduling fee. It is not my fault, but their unclear system.

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