Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Freehold Nissan of New Jersey, LLC has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforFreehold Nissan of New Jersey, LLC

    Car Dealers

    Additional business information

    Additional Info:
    In August 2018 the company's ownership changed. The current owners have purchased the assets but not the liabilities of the business. You can see the old company's Business Profile at https://www.bbb.org/us/nj/freehold/profile/new-car-dealers/dch-freehold-nissan-0221-10000431
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4041 U.S. 9 N, Freehold, NJ 07728
    BBB File Opened:
    4/30/2020
    Years in Business:
    5
    Business Started:
    8/22/2018
    Business Management
    • Ms. Denise Loniewski, CFO
    • Mr. Mike B, General Manager
    Contact Information

    Customer Contact

    • Mr. Mike B, General Manager

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/21/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On Tuesday, October 31, 2023 I ******* ****** drove down to Raceway Nissan of freehold New Jersey to trade in my 2022 Hyundai Santa Fe XRT all wheel drive for a 2020 Hyundai Santa Fe SEL 2.0T, the deal went excellent but I am unhappy with the vehicle because as I drove off a lot, I’m experiencing hesitation when accelerating shaking what I pull in my driveway as I apply small gas to the Excelerator my power steering is pulling to the right and left. Both my windows I have power windows on the driver side and passenger side. They do not fully go down. I have a small, scratch outside my windshield on the passenger side my interior lighting only one side works my auto stop start feature, which is designed to cut power to the engine to save fuel, but my auto stop start feature does not work also, my vehicle shakes when I apply a small pressure to the brakes before coming to a full stop so I would like my money back. and also would like to return this vehicle back to the dealership and get a new vehicle with no issues or problems. lastly, the dealership is playing around with my registration. They are telling me that I owe them $59.52 in order to obtain my registration knowing that when you purchase a new vehicle, the dealership are the ones who purchased the registration then they send it to you from the DMV and the only thing you have to pay for is the inspection so I want is my refund and this vehicle returned back to the dealership.

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Outraged

    1 star

    08/10/2021

    Hidden fees? YES. beware of what they add to the contract to inflate your price. Scam artists and professional? They have the worst subpar, unprofessional employees I have ever encountered in my 35+ years of car buying. They verbally accost customers, damage your property willfully and wantonly, threaten to withhold your keys to YOUR vehicle and otherwise harass, disparage and literally verbally attack you. Stay clear. Go to a different dealership. Freehold Nissan is horrendous.

    Local BBB

    BBB Serving New Jersey

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.