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Find a Location

Linode, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Linode, LLC

      329 E Jimmie Leeds Rd Ste A Galloway, NJ 08205-4110

    • Linode, LLC

      249 Arch St Philadelphia, PA 19106-1915

    Business ProfileforLinode, LLC

    Cloud Services
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Linode is a provider of cloud hosting services. Linode's primary product is hourly-billed virtual machines running Linux.

    Products & Services

    Virtual machine instances, Backup service, Load balancing service, System statistics graphing service, Incident response service, Professional services, DNS hosting

    Business Details

    This is a multi-location business.

    Find a Location

    Linode, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Linode, LLC

        329 E Jimmie Leeds Rd Ste A Galloway, NJ 08205-4110

      • Linode, LLC

        249 Arch St Philadelphia, PA 19106-1915

      Location of This Business
      329 E Jimmie Leeds Rd Ste A, Galloway, NJ 08205-4110
      BBB File Opened:
      8/26/2010
      Years in Business:
      21
      Business Started:
      6/16/2003
      Business Started Locally:
      6/16/2003
      Type of Entity:
      Limited Liability Company (LLC)
      Additional Contact Information

      Fax Numbers

      • (609) 380-7200
        Other Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      9 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/02/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      This company has been billing my company for $120 per month. Such receipts include #******** and #********. I am no longer able to get into the account. When I log in, I get this error:"Your login attempt looks different from usual. To verify that this is you, a code has been sent to the email address associated with your user. If you do not receive an email within 5 minutes, please send us an email at ******************************** to open a support ticket or click here for other options."When I try to open a support ticket, I get this error:"Bummer! The page you were looking for wasn't found. The button below will take you to our home page. It sure would help if you could send us an email and let us know how you got here so we can fix it."When I send an email to them to make them aware that I cannot get into the account, per their directions, I never hear back. I haven't been able to access these clous servers for months, as my business needs to make some changes. However, we constantly run into the same issues, and this company never responds to our emails. Ironically, this company also spams us with unwanted marketing emails.
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Jason S

      1 star

      03/27/2024

      Company takes your personal information along with PayPal, credit card, or ****** pay details then refuses to open an account for activity or patterns associated with fraudulent behavior. They go on to say Additional attempts to sign up *** also be rejected. They will let you keep trying, and collecting your information without any idea if your account will be opened. You can email their support who are clear they will only respond if accepted, which judging by the vast number of complaints online is unlikely. They also say that you have to send a request to be forgot, which they will likely not respond to. Its one thing to refuse to open an account, but something very different to collect and store personal information in the process. I will never recommend this company to anyone ever.

      Linode, LLC Response

      03/29/2024

      Hi there - thanks a lot for taking the time to send us your feedback. We always appreciate hearing how we can improve our platform. We understand the signup process is a frustrating one for some folks and isn't perfect. Again, this is an aspect of the experience we always tweaking to make improvements. If you would like us to remove your information from our database you can fill out the form found here:************************************************* will reach back out to you to confirm your request has been processed.

      Local BBB

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