11 Customer Reviews
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Review from James P
5 stars06/18/2024
******** was incredibly helpful and patient with me. Honestly one of the most enjoyable and pain-free company calls I've ever had. I called and I was very stressed out over an issue I had been dealing with for a long while and not only did she answer my questions with poise but did so while also calming me down and getting it taken care of.
Skyline Solar LLC Response
06/19/2024
Thank you, we appreciate the positive review.Review from Jennifer C.
1 star03/18/2024
Got tricked into getting the loan for the solar panels. Was told ** receive a rebate of $17,000 in which I could use towards the loan thats 60k to lessen my payments or I was able to keep the money for whatever Id like. Signed agreements at the end of 2021, was online fully by November 2022. Tax year in January for 2022, I was told there was no rebate of any kind. Got nothing, still have gotten nothing. My payments have went from $219 for the first year and now without putting the 17k rebate money towards the loan, my payment is now 310. I never received any rebate nor anything since for any extra energy produced. Nothing period. Not happySkyline Solar LLC Response
03/21/2024
Hello,We would like to assist with your concerns. Are you able to contact us to discuss?Review from Garrett S
5 stars02/29/2024
Skyline Solar installed my 43-panel system in 2015. The installation work and materials was top notch. It was slow getting it operational, not because of them, but codes, inspections, both locally and through our *********** power provider (United Illuminating) and others. It took three months.Ever since, it's now 2024, everything has been perfect. I had question this week and they got back to me within a couple of days. I am very satisfied.Here's the best part: Every year, my April, May, and June *********** bill is $0. ZERO. The solar panels produce 100% of my ***********! (Normal fee for being on the United Illuminating system of $18/mo still charged.)******* S Satisfied Customer in **********, **Skyline Solar LLC Response
03/21/2024
Thank you, we appreciate the positive review.Review from Quadri A
1 star01/11/2024
No customer service when trying to reach the company Scammers Broken promises about rebatesSkyline Solar LLC Response
01/23/2024
Hello Quadrl,We are in receipt of your concern and have tried to reach out several times via phone. Rebates for your project are pending review from the ** program, they were applied for on 12/8/2023.Feel free to reach ** at ***************, 1Review from Ilsa F
1 star11/11/2023
We have panels with this company, they never bring us follow *** after the installation, , we know about the 5G when we saw the bills of electricity still High every month. We call for 3, 4 months and they never call back. We paid the $550 for the Job they need to do to change the system to 5G. They gave appointment and never shows that day either call us. I said that we need priority because they never bring us a Good Service, Follow ***, etc. And the monthly payment for Loan of panels is Auto payments every months. And we never missed a payment. In small words we pay more with solar panels now than we don't have them before. I don't recommend that with them.Skyline Solar LLC Response
01/23/2024
Hello ****,We are in receipt of your concern and take this matter serious. It seems we are unable to locate your account with our company. Are you able to verify Skyline Solar in ******** ** was the installation company. Feel free to reach us: ***************, 1.Review from Gretchen E
5 stars05/18/2023
The sales Reps are informative, knowledgable and helpful! Great communication and looking out for what is best for my home.Skyline Solar LLC Response
08/28/2023
Thank you, we appreciate the positive review.Review from Richard P
5 stars03/04/2023
Im a solar representative and have worked with 2 different companies that hire Skyline to do their install. My experience has been great with both. Skyline doesnt sell solar panels. They install for solar companies. I see complaint on here that have nothing to do with Skyline. These complaints should have been directed toward the companies that designed and sold the systems. Ive been associated with hundreds of installs theyve done and never had a problem. The teams are skilled and polite with homeowners. Skyline solar has done thousands of installs and its actually amazing for a solar installer to only have 3 negative reviews in over 10 years. I highly recommend them.Skyline Solar LLC Response
08/28/2023
Thank you, we appreciate the positive review.Skyline Solar LLC Response
08/28/2023
Thank you, we appreciate the positive review.Review from Sheila V.
2 stars12/30/2022
I received my panels 2/2018 and so far have not seen any difference in my utility bill. This system was put into my name by my ***************** husband and they assured me that 60% of my power would be from the solar. I was approved by skyline and after solar installed they informed me that my power box was not up to date for the system. I informed skyline that I was approved based on what I had and that I wasnt paying the $10,000 to replace it. They agreed and installed What was needed. It took months longer then was told and rejected by my power company several times before finally making it right for approval by Xcel. I had to figure out this app and how to navigate this system since husband passed away and the fact that everything was done while I was at work and left in the dark. Then find out that husband was never on this contract that it was just me when I signed. I dont see any benefit for having this system that has only produce 101 kWh for this month. I was also told that my system would be monitored and fixed as needed, in which I believe should have been checked and repaired, has not been done. Im paying a full utility bill as well as a loan payment on a system that is not what he or I was presented with and agreed on. I have emailed for a systems check and have not heard from them. I would like my system removed and refunded as a breach of contract and a breach for not providing what was presented.Review from Christine N
5 stars10/22/2022
Skyline Solar did my install in 2018 and did a fantastic job. They hid the conduit to the roof just as I requested and cleaned up after the day was done. The crew was very courteous and professionalSkyline Solar LLC Response
08/28/2023
Thank you, we appreciate the positive review.Review from Marcos G.
2 stars10/03/2022
We were promised a 500 Dollar for sign up and another 500 for the long wait, is october and nothing. I really regret going solar with this company. No way to get in contact with them..Skyline Solar LLC Response
10/21/2022
Hello ******. I'm sorry you were promised monies that were not paid to you. I'm searching your email in our database, we were unable to locate your project. Can you provide your address so we can verify your project and look into why what was promised was not delivered
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