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About

Important information

  • Additional Info:

    FirstEnroll is a third-party billing and administrative service provider, and  they do not sell or directly manage health plans. Their role is solely focused on premium billing and administration, which means they do not have direct control over the sale, cancellation, or customer service interactions related to the health plans themselves.

    We work with independent agencies that may offer various health-related services, but we do not engage in the direct sale or marketing of products.

    As part of our billing administration services, we ensure that billing is halted once a member’s plan is canceled. We cannot prevent or address any issues that may arise from the independent agency's processing or cancellation timelines. If a member continues to experience billing after their cancellation, We encourage members to reach out directly to the sales agency for clarification and resolution.

    FirstEnroll does not sell or market health insurance plans. They only handle premium billing and administrative functions for the programs offered by the independent sales agencies. They do work closely with their partners to ensure that members receive clear, written documentation at the time of enrollment that explains the nature of the plan, including the fact that the plan is not insurance but a discount program.

     

About This Business

Third-Party Administrator for Medical Insurance Premium Billing 

Products and Services

Service - Medical insurance premium billing. 

 

Business Details

BBB File Opened:
5/14/2019
Business Started:
3/1/2018
Business Incorporated:
2/26/2018
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
First Enroll Administrator LLC (CA)
First Enroll Admins LLC (OH)
First Enroll, LLC
Business Management:
Mr. Isaac Cohen, President/CEO

Additional Contact Information

Principal Contacts
Mr. Isaac Cohen, President/CEO
Customer Contacts
Mr. Isaac Cohen, President/CEO
Additional Phone Numbers
Other Phone: (732) 440-8600

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 82-4559652 for this business, issued by State Department of Banking & Insurance

State Department of Banking & Insurance

20 West State Street, CN-040

Trenton NJ 08625

  • Alabama

    R010187012

    5/16/2018

    Business Privilege

    Alaska

    3001199744

    3/1/2021

    Exempt Third Party Administrator

    Arizona

    508790035

    10/28/2019

    Life & Health Ins. Administrator

    Arkansas

    3000334979

     

    7/2/2018

    Third Party Administrator

    California

    6001271

    4/15/2020

    Administrator

    Colorado

    20211364223

     

    4/27/2021

     

    Foreign Entity Authority

    Connecticut

    2709147

     

    4/27/2021

     

    Third Party Administrator

    District of Columbia

    400320803244

     

    3/30/2020

     

    Gen Business License

    Delaware

    504648085

     

    7/5/2018

    Third Party Administrator

    Florida

    20-824559652

     

    3/6/2020

    Third Party Administrator

    Georgia

    201589

     

    12/20/2019

    Certificate of Authority

    Hawaii

    505448

    1/1/2020

    Third Party Administrator

    Idaho

    774079

     

    4/17/2020

    Third Party Administrator

    Illinois

    3000297576

     

    5/8/2019

    Third Party Administrator

    Indiana

    3370505

     

    9/5/2018

    Third Party Administrator

    Iowa

    1002322545

     

    8/14/2018

     

    Third Party Administrator

    Kansas

    n/a

     

    3/12/2021

    Third Party Administrator

    Kentucky

    999343

    7/19/2018

     

    Non-Resident Administrator

    Louisiana

    LDI 674160

     

    10/25/2018

    Third Party Administrator

    Maine

    TAF373657

     

    1/26/2021

    Third Party Administrator

    Maryland

    Z21882972

     

    6/23/2021

    Corporate Qualification from DA&T

     

    Massachusetts

    82-4559652

     

    5/7/2021

    Certificate of Registration

    Michigan

    n/a

     

    9/14/2018

     

    Certificate of Authority

    Minnesota

    40737852

     

    9/14/2018

     

    Third Party Administrator

     

    Mississippi

    15033593

     

     

    6/18/2018

     

     

    Third Party Administrator

     

    Missouri

    n/a

    5/21/21

    Certificate of Authority

    Montana

    TPA 737

    7/1/2020

     

    Certificate of Registration

    Nebraska

    161561

    8/6/2018

    Certificate of Authority

    Nevada

    3360961

    8/6/2018

    Certificate of Registration

    New Hampshire

    T3488

    6/15/21

    Third Party Administrator

     

    New Jersey

    0450245242

    6/1/2018

    Third Party Administrator

    New Mexico

    3000340831

    7/12/2018

    Third Party Administrator

    North Carolina

    TP037371

    7/1/2018

    Third Party Administrator

    North Dakota

    3000331642

    6/26/2018

    Third Party Administrator

    New York

    DOS ID 5992096

    4/19/2021

    Certificate of Authority

    Ohio

    1205743

    1205743

    Third Party Administrator

    Oklahoma

    505222747

    9/12/2018

    Third Party Administrator

    Oregon

    3001283099

    4/37/21

    Third Party Administrator

    Pennsylvania

     

    862834

    8/1/2018

    Insurance Administrator

    Rhode Island

    3000702529

    9/28/2019

    Third Party Administrator

    South Carolina

    1900853735

    8/16/2018

    Third Party Administrator

    South Dakota

    10020781

    2/2/2021

    Third Party Administrator

    Tennessee

    614523

     

    8/1/2018

    Certificate of Authority

    Texas

    13765795

    7/31/18

    Certificate of Authority

    Utah

    678077

    7/18/18

    Third Party Administrator

    Vermont

    client ID 299103

     

    4/18/2021

    Certificate of Authority

    Virginia

    T0753709

    6/8/2018

    Certificate of Authority

    Washington

    604706826

    5/7/21

    LLC Business License

    West Virginia

    T0585

    8/15/2018

    TPA Certificate of Authority

    Wisconsin

    3000349636

    8/2/2018

    Benefit Plan Administrator License

    Wyoming

    385704

    11/16/2018

    Third Party Administrator


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