Business ProfileforInternet Domain Name Services (IDNS)

So why aren't they shut down yet????I am new to my position in my organization and I placed an order based on a letter from IDNS that seemed as though they owned our domain. My fault for not finding the teeny print that says it is an offer only. I placed the order with a credit card and received an immediate email confirmation.I called to cancel when I realized my mistake - spoke to someone who was exceptionally rude, which in itself is not a business practice problem (just bad business), but then never gave me a confirmation # for cancellation and no email confirming my cancellation,I called back to ask why, and again he said very rudely " you don't get one. You called we told you it was cancelled." I asked again - so you send an email confirming the order but nothing to show I've cancelled?" he said "That's right." Clearly I now I have to watch my credit card bill. Two things: 1) We are obviously still in a buyer beware world - the letter was DEFINITELY not clear. 2) I would highly recommend not doing business with this company; I have zero trust that they canceled my order. I'm looking at a previous review from **************** below - same exact experience!! I'm heartened by it though; he said he did get his money back.