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Find a Location

European Auto Expo has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforEuropean Auto Expo

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 5 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/28/2023

    Years in Business: 16

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    Location of This Business
    91 Route 46 W, Lodi, NJ 07644-3625
    BBB File Opened:
    6/29/2009
    Years in Business:
    16
    Business Started:
    6/1/2008
    Business Incorporated:
    1/18/2008
    Accredited Since:
    3/28/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 03559U for this business, issued by NJ Motor Vehicle Commission

    These agencies may include:

    NJ Motor Vehicle Commission

    PO Box 016

    Trenton NJ 08666

    (888) 486-3339

    BBB records show a license number of 0803864 for this business, issued by State Department of Banking & Insurance

    These agencies may include:

    State Department of Banking & Insurance

    20 West State Street, CN-040

    Trenton NJ 08625

    (609) 292-7272

    http://www.state.nj.us/dobi/index.html

    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • M Sport Motorcar Company
    Hours of Operation

    Primary

    M:
    10:00 AM - 7:00 PM
    T:
    10:00 AM - 7:00 PM
    W:
    10:00 AM - 7:00 PM
    Th:
    10:00 AM - 7:00 PM
    F:
    10:00 AM - 7:00 PM
    Sa:
    10:00 AM - 7:00 PM
    Su:
    Closed
    Business Management
    • Mr. Lenny Shalaby, Owner/Operator
    • Mr. Zack Badawy, Manager
    Contact Information

    Principal

    • Mr. Lenny Shalaby, Owner/Operator

    Customer Contact

    • Mr. Lenny Shalaby, Owner/Operator
    Additional Contact Information

    Fax Numbers

    • (973) 665-8005
      Primary Fax
    • (908) 623-3692
      Other Fax

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/22/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On Monday 1/15/2023 i financed a vehicle from European Auto expo for ****** and a **** down payment and ran into some issues right after. prior to leaving the location i told them the vehicle has a service message displayed on the dash. it was discussed to take it back and the service would have been performed. upon arrival on Saturday i provided them with a sheet provided by ***** of the services that would be required. initially i was lied to that the vehicle was serviced 3mnths prior. the vehicle had 2 rear tires with 50% thread life,brakes at 50% or less pads(car shakes once accelerated speed) no coolant no windscreen fluid brake fluid needs to be exchanged and tire rotation is needed. These people tried to go around the bushes and tried to justify the lies and lack of customer satisfaction that was provided. these people showed no care for the unsafe condition that they provided me the vehicle in. With all the services that are required i only asked for the oil change and brand new breaks and that was too much to ask for. This experience has been nothing but a disaster that has left a bad taste in my mouth. All they care about is just making a sale and nothing else. All i am requiring is basic maintenance service that should be provided prior to a vehicle being sold.
    Read More

    Customer Reviews

    5 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    DELALI A

    1 star

    08/06/2024

    European Auto Expo defrauded me $7,500.00 I bought a used ******** **** E350 from this company in January 2024. The negotiated price agreed on was $30,000.00. I made a down payment of $6,167.00 at the dealership and they convinced me to finance the rest of the purchase through ***************** It was a couple of months later that my accountant flagged the car purchase.European Auto Expo had pocketed my down payment of $6,167.00 The company then deceptively and secretly tagged $7,500.00 onto my *********** car loan to hide the theft.When I confronted them about this the Manager told me the $7,500.00 was a "Dealer Prep Fee" he had unilaterally added to the car price without my consent and without informing me! There was no dealer prep fee listed on the purchase documents.$7,500.00 Dealer Prep Fee on a $30,000.00 used car!The Manager claimed it was legally allowed in ** and I can't do anything about it. I am still paying the car loan to this date.Please, please, don't go to this used car seller unless you want to be picked clean. Don't get fooled like me because they are Muslims and I was brought up to believe Muslims are honest. These people are daylight robbers!

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