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            Business ProfileOrthofeet

            Orthopedic Shoes

            Additional business information

            Additional Info:

            Orthfeet  has notified the Better Business Bureau that another company using a similar name, Orthofit,  has copied some elements of their website,  creating confusion for consumers.  Orthofeet, located in Norwood, NJ is in no way affiliated with Orthofit entity, operating on a Shopify platform. 

            BBB advises consumers to check the websites and any purchasing documents to make sure what company they placed an order with before filing a complaint or a customer review. Orthofeet operates a website at https://orthofeet.com. 

            Contact Information

            335 Chestnut St

            Norwood, NJ 07648

            Visit Website
            Email this Business
            (855) 842-1565

            Customer Reviews

            3.35/5

            Average of 266 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            33 complaints closed in last 3 years

            16 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 39

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            Location of This Business
            335 Chestnut St, Norwood, NJ 07648
            Email this Business
            BBB File Opened:
            5/6/2008
            Years in Business:
            39
            Business Started:
            11/1/1984
            Business Incorporated:
            9/26/2005
            Type of Entity:
            Corporation
            Alternate Business Name
            • Ortho Feet Shoes
            Business Management
            • Ron Bar, Owner
            • Hadas Cohen, Director of Digital Marketing
            Contact Information

            Principal

            • Ron Bar, Owner

            Customer Contact

            • Ron Bar, Owner
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            33 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/27/2024

            Complaint Type:
            Delivery Issues
            Status:
            Answered
            I ordered shoes and prepaid for them. They were delivered, but the instructions to their shipper was to leave them at the back door. They were left on the front porch and full visibility while I was not home. They were stolen. I have video. Orthofeet states. Unfortunately, we are not responsible for stolen packages as we shipped to the address provided on the order. At this time there is no further action that can be taken, ***** states that when vendor ships via smart post the seller needs to file the stolen package complaint. Ortho feet is unwilling to help the customer. I would like them to file the complaint so that I may receive a refund or to ship another pair of the same shoe. Either is fine.
            Read More
            Read 32 More Complaints

            Customer Reviews

            266 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Kamal M

            05/16/2024

            Happy to wear orthofeet everyday, my feet does not like anything else . I can walk all day without any pain. They r the best comfortable shoes on the earth.

            Orthofeet Response

            05/17/2024

            We are so happy that your feet love our shoes!! Thank you for being an Orthofeet cusotmer
            Read 265 More Customer Reviews

            Local BBB

            BBB Serving New Jersey

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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