Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

New Car Dealers

Nutley Chevrolet, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in New Car Dealers.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromAlyssa N.

    Date: 05/06/2024

    1 star
    On April 26,2024 I went to this dealership. I had surgery a week prior to going there so my arm is in a sling. I had got a diagnostic done on my car and they advised me that it was my tie rods needed to be fixed. I dropped it off and when I came back and the owner *************************** advised me that my they fixed the tie rods but the problem with my car wasnt fixed. She told me I was going to have to pay for another diagnostic and when that was done she told me all the work that needed to be done and gave me a price. I didnt want to leave my car there I wanted to shop around for better prices. **** the owner didnt like that when I came back to get my car her employee ************************* handed me paper work to just pay for the tie rods and **** snatched it out my hand stating if I dont sign this paperwork I wasnt getting my car I told her Ill pay but Im not signing anything she then snatched my wallet and had her employee ******* block the door. I feared for my life I was by myself they took my personal items and blocked me in. I feel like I was racially profiled I was calm I didnt cause no issues I just wanted to pay and leave but this company had other plans for me. And on top of the harassment they called the police on me for no reason. Im taking this to court because being by myself and getting assaulted in an establishment is unacceptable. She also falsified her police report.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.