Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:04/07/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This notice is being sent to inform you, meaning PRESSLER FELT AND WARSHAW, that you are in violation of the Fair Credit Reporting Act 15 U.S.C. § 1681 et seq., for unlawfully furnishing an inquiry(s) on my EXPERIAN consumer report without my written authorization or a permissible purpose. Pursuant to the FCRA “A person shall not use or obtain a consumer report for any purpose unless (1) the consumer report is obtained for a purpose for which the consumer report is authorized to be furnished under this section; and (2) the purpose is certified in accordance with section 1681e of this title by a prospective user user of the report through a general or specific certification”; 15 U.S.C. § 1681b(f); Chester v. Purvis, 260 F. Supp 2d 711 (S.D. Ind. 2003). Unauthorized inquiry(s): PRESSLER FELT AND WARSHAW - Date: 11/26/2024 - PRESSLER FELT AND WARSHAW - Date: 03/14/2025 I have not initiated any transaction with? the company(s) listed above on such dates. I do not have an “account” as defined under 15 U.S.C. 1693a(2) with the company(s) listed above for review or collection. On 01/25/2025 and 03/10/2025 you were instructed to Cease Communication through all mediums including my consumer report which you have not which is evidence of your willful noncompliance.  Furthermore, under the FCRA, “Any person who knowingly and willfully obtains information on a consumer from a consumer reporting agency under false pretenses shall be fined under title 18, imprisoned for not more than 2 years, or both,” 15 U.S.C. § 1681n(a).  For the sake of judicial economy, I am willing to settle this matter without any admitted liability. I offer full and final settlement of this issue if you comply with the following demands upon you: (1) remove the unauthorized inquiry(s) from my consumer report(s) and (2) compensate me $2,000 and deliver it to the address listed above within seven (7) days of receiving this demand. See attachment for further details.

  

  Business Response

  Date: 04/07/2025

  Thank you for your communication.  Your allegations are denied.  If you are claiming IF Theft or fraud, please send information related to same, including a  ID Theft Affidavit such as can be found at ftc.gov.  We can then review your claim.

  This is a communication from a debt collector.

  Customer Answer

  Date: 04/07/2025

  
  Complaint: ********
  
  I am rejecting this response because: Thank you for your prompt response. It appears your response demonstrates wilful negligence as this complaint is about you accessing my consumer report without my consent or a permissible purpose which is a violation of 15 U.S.C. 1681b. As stated in this BBB complaint, I've previously provided you with an Identity Theft Affidavit, an FTC Identity Theft Report and a Cease and Desist Notice on 01/25/2025 via the CFPB Complaint Number: ******-******** which you have ignored. A copy of the CFPB Complaint ******-******** has been attached to this communication. Therefore, your response is a misrepresentation of material facts as I've provided the proof of the violations committed by you. In order to settle this matter please send me $2,000 to the address listed in my complaint. Failure to comply with the demands listed in my complaint will result in further legal action. 

  I look forward to an amicable resolution. 

  
  
  
  Regards,
  
  ***** *******

• Initial Complaint

  Date:03/15/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I have a collections amount of 1,094. I have paid a total amount of $430 per my bank and they keep reporting the incorrect balance and saying my payments are late. I just checked my credit report. I’m unable to call during the week bc of work. I have proof with my bank I can show all payments. Two payments of $100, $80 one payment, and 3 $50 payments.

  

  Business Response

  Date: 03/15/2025

  Please provide more information, such as a file number or docket number and your address.  We do not see any file under the name you provided.

  This is a communication from a debt collector. 

• Initial Complaint

  Date:03/14/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  They fraudulently went to the court and put a default claim on me. I never used ****** *** and when i check they have an address on the account that is not my home address or is associated to me. if they can't show that the address is on file is mine they have to dismiss the case and fix my credit profile by taking it off collections. They have to show proof i lived at that address in the past or present .

  

  Business Response

  Date: 03/14/2025

  I am uncertain what matter you are referring to, please provide a court docket number or my file number.

  This is a communication from a debt collector. 

  Customer Answer

  Date: 03/14/2025

  
  Complaint: ********
  
  I am rejecting this response because: just type my name and you will find it in the Newark court. Please do not act in smart   . I’m also report to cfpb about this fraud . 
  
  
  
  Regards,
  
  *********** *****

  

  Business Response

  Date: 03/17/2025

  Your BBB complaint used a NY address that did not come up when I entered it into our system. So we were uncertain what this was.  I now see that you did not use your home address, which would have identified the file.  The NY address you provided is a commercial building. 

  But I located the file you must be talking about.  We have checked with the court and confirmed service of process. 

  If you would like to claim the debt is not yours, we can send to you a fraud affidavit to the NJ address we have on file or to any current residential address you state is your home address, to start the process of reviewing your dispute.  Would you like that sent?  If so please confirm your home address where it can be sent.

  This is a communication from a debt collector. 

   

  Customer Answer

  Date: 03/18/2025

  
  Complaint: ********

  
  you can email that document to: 

  ******************** 

  
  
  Regards,
  
  *********** *****

• Initial Complaint

  Date:03/06/2025

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Dispute letter

  

  Business Response

  Date: 03/07/2025

  Information about the debt was previously sent to you by letter dated 12/5/24 and 12/20/24. You also promised to make payments and did make one payment to my office but then you defaulted.

   

  This is a communication from a debt collector. 

   

  Customer Answer

  Date: 03/26/2025

  
  Complaint: 23027950
  
  I am rejecting this response because:

  
   I have court documents and I want to give a update as well. After talking to them regarding my debt being paid on March 19 they increased my payment by $1 causing my credit score to decrease by ************************************************************************************************************************************************************* full. Im submitting proof and Im asking your office to investigate into this matter
  
  
  Regards,
  
  Nitechia ******

  

  Business Response

  Date: 03/26/2025

  The collections we are receiving are being collected through the court officer, ******* *******.  The court officer is receiving money from your employer by way of a garnishment.   

  The process is that the court officer sends a remittance to my office once per month. When we receive the collection from the court officer, we then credit same to the judgment amount.

   Once we receive the full amount due on the judgment, the judgment can be marked satisfied. 

  In your case, it appears the court officer is still remitting money, the timing of which my office does not control.  It appears the next payment in April will be the final payment, but I cannot confirm that as we have not received the money. 

  You are free to contact the court officer that is handling this matter, ************.

  This is a communication from a debt collector.

• Initial Complaint

  Date:02/11/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Company claims to have sent me letters regarding a debt that is mine and now has levied my bank account. Spoke to the court system and even they acknowledge how bad this company is with people. I've asked for proof of the debit as I have no idea who its with and I get the run around for 5 days straight now but they still hold your funds while they don't answer you and say please send us proof from 4 years ago that this is fraud. How can anyone provide proof from 4 years ago and what kind of proof.

  

  Business Response

  Date: 02/11/2025

  The court advised that you were served with a summons and complaint.  Judgment was subsequently entered.   A writ was issued and the court officer is handling that writ.  We do not have any information back from the court officer as any levied funds, we must await word from the court officer as to same.  

  With regard to any dispute you may have, we informed our client and they will review same. We now await the outcome of their review process.

   

  This is a communication from a debt collector. 

   

• Initial Complaint

  Date:02/08/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This company Pressler, Felt & Warshaw, LLP, has been harassing me and threatening me for the last 6 - 8 months. I received a letter from them one day telling me they were trying to collect a debt. I sent numerous letters asking for proof the debt was mine. They begin sending me a bill of purchases. I then requested proof of signed documents with my signatures on it because the purchase I did not recognize, so they could not have been mine. When asked for these supporting documents I was then sent a letter threatening to have my wages garnished instead of providing me with documents I have requested. I have continuously asked for proof validation and they have yet to provide me with any documents, just more bills and threatening to have my wages garnished.

  

  Business Response

  Date: 02/08/2025

  Information was sent to you under cover dated 9/25/24 and 10/24/24. 

  Prior communications were sent to you as well.

  Feel free to send to my office proof of your dispute.  

   

  This is a communication from a debt collector.

• Initial Complaint

  Date:02/03/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This law office sued me in court, even though I filed identity fraud and sent them proper paperwork, including the identity fraud report with the policestation. They told me they were gonna get back to me and they never did every time I called. They keep telling me that the lawyers over seeing the case and reviewing all the case details and yet I have yet to receive a single phone call email letter anything in the mail in regards to this issue. They levied my wife’s bank account. None of the money in that bank account was mine. I stated this I told him this as well as the bank knows this and the bankalso has the identity fraud police report on file. I NEVER RECEIVED COURT PAPERWORK OR ANYTHING FROM THEM Attached is the docket number as wel as sent email Proof of me sensing pressler the report Dkt Dc010678-24 I was told by their customer service they were gonna refund me my money due to the identity fraud. They always sell me all calls are recorded so they obviously have this on recording. I want this matter resolved ASAP.

  

  Business Response

  Date: 02/03/2025

  My client sent a letter to you dated 9/28/22 and my office sent to you multiple letters (6/4/2024, 12/23/2024, 1/28/25) with information related to the account, which is now a judgment.  The court shows you were served, summons mailed 5/10/2024 which you responded to by email 5/29/2024. There is now a Turnover Order, if the bank levy proceeds are turned over pursuant to the Court Order, this judgment will then been deemed satisfied and we will send closing documents to you.

   

  This is a communication from a debt collector. 

   

• Initial Complaint

  Date:01/10/2025

  Type:Sales and Advertising Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  My bank account was debited. This is for a collection dated back to 2006 I share the bank account with my daughter so they took my pay check and her pay check left me and her with 000 dollars. Statue of limitations expired so they had no right to enter a judgment against me I was also not notified via mail of such judgment also never proved the bent was mine

  

  Business Response

  Date: 01/11/2025

  This judgment is not expired. You state your bank account was levied and the levied funds belong to another.  If so, then please send the last three months of bank statements and provide proof that the money in the account belongs to another.  

  This is a communication from a debt collector.

   

  Customer Answer

  Date: 01/13/2025

  
  Complaint: ********
  
  I am rejecting this response because:
  
  The judgement is not valid the debt is from 2006 with the last accrual was in 2007 the statue of limitations had expired on the debt and the attorney filed the judgement too late 

   

  I have 3 mths of bank statements that I will send but not on on open link 

   

  also attorney took ?? of my pay the first 1000 is protected by the state of New  jersey the attorney took it 
  
  Regards,
  
  **** *******

  

  Business Response

  Date: 01/27/2025

  You have an agreement for payments.  With regard to the bank levy, if you are now electing the $1,000 exemption, we will process same. 

   

  This is a communication from a debt collector.

  Customer Answer

  Date: 01/28/2025

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  please release the 1000.00 as discussed being that a payment arrangement has been made first payment was submitted this past Wednesday and will continue to make monthly payments as agreed 
  Regards,
  
  **** *******

• Initial Complaint

  Date:12/06/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I received notification of a collection of debt. I wanted to dispute this collection attempt, but you cannot call them directly. Their letter says to go online and submit a request for a call back. I have requested a call 4 times and no one has ever called back. I do not feel that I owe this fraudulent claim and cannot dispute it. This is extremely unfair and cumbersome process. They should have someone to answer phone calls and inquiries.

  

  Business Response

  Date: 12/08/2024

  To BBB

  This firm did previously write to and speak with the consumer.   The consumer advise she did not want to speak to us at that time. 

  We can contact the consumer again at a future date.

  This is a communication from a debt collector. 

• Initial Complaint

  Date:12/03/2024

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This company is a joke ! I sent in paperwork to settle accounts to avoid my husbands wage garnishments and they garnished them anyway ! They also stated they would put a lien on my house for a few hundred dollar credit card settlement that I also offered to settle ! Multiple calls were requested and nobody called me back. They outsource everything and people handling money should be able to understand what I am saying when it comes to collecting it. An absolute disgrace ! ONE person helped me the entire time

  

  Business Response

  Date: 12/04/2024

  This file shows the matter was resolved with you yesterday.

   

  This is a communication from a debt collector.