Complaints
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/14/2025
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
They fraudulently went to the court and put a default claim on me. I never used ****** *** and when i check they have an address on the account that is not my home address or is associated to me. if they can't show that the address is on file is mine they have to dismiss the case and fix my credit profile by taking it off collections. They have to show proof i lived at that address in the past or present .
Business response
03/14/2025
I am uncertain what matter you are referring to, please provide a court docket number or my file number.
This is a communication from a debt collector.
Customer response
03/14/2025
Complaint: ********
I am rejecting this response because: just type my name and you will find it in the Newark court. Please do not act in smart . I’m also report to cfpb about this fraud .
Regards,
*********** *****Business response
03/17/2025
Your BBB complaint used a NY address that did not come up when I entered it into our system. So we were uncertain what this was. I now see that you did not use your home address, which would have identified the file. The NY address you provided is a commercial building.
But I located the file you must be talking about. We have checked with the court and confirmed service of process.
If you would like to claim the debt is not yours, we can send to you a fraud affidavit to the NJ address we have on file or to any current residential address you state is your home address, to start the process of reviewing your dispute. Would you like that sent? If so please confirm your home address where it can be sent.
This is a communication from a debt collector.
Customer response
03/18/2025
Complaint: ********
you can email that document to:********************
Regards,
*********** *****Initial Complaint
02/11/2025
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Company claims to have sent me letters regarding a debt that is mine and now has levied my bank account. Spoke to the court system and even they acknowledge how bad this company is with people. I've asked for proof of the debit as I have no idea who its with and I get the run around for 5 days straight now but they still hold your funds while they don't answer you and say please send us proof from 4 years ago that this is fraud. How can anyone provide proof from 4 years ago and what kind of proof.Business response
02/11/2025
The court advised that you were served with a summons and complaint. Judgment was subsequently entered. A writ was issued and the court officer is handling that writ. We do not have any information back from the court officer as any levied funds, we must await word from the court officer as to same.
With regard to any dispute you may have, we informed our client and they will review same. We now await the outcome of their review process.
This is a communication from a debt collector.
Initial Complaint
02/08/2025
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This company Pressler, Felt & Warshaw, LLP, has been harassing me and threatening me for the last 6 - 8 months. I received a letter from them one day telling me they were trying to collect a debt. I sent numerous letters asking for proof the debt was mine. They begin sending me a bill of purchases. I then requested proof of signed documents with my signatures on it because the purchase I did not recognize, so they could not have been mine. When asked for these supporting documents I was then sent a letter threatening to have my wages garnished instead of providing me with documents I have requested. I have continuously asked for proof validation and they have yet to provide me with any documents, just more bills and threatening to have my wages garnished.Business response
02/08/2025
Information was sent to you under cover dated 9/25/24 and 10/24/24.
Prior communications were sent to you as well.
Feel free to send to my office proof of your dispute.
This is a communication from a debt collector.
Initial Complaint
02/03/2025
- Complaint Type:
- Product Issues
- Status:
- Answered
This law office sued me in court, even though I filed identity fraud and sent them proper paperwork, including the identity fraud report with the policestation. They told me they were gonna get back to me and they never did every time I called. They keep telling me that the lawyers over seeing the case and reviewing all the case details and yet I have yet to receive a single phone call email letter anything in the mail in regards to this issue. They levied my wife’s bank account. None of the money in that bank account was mine. I stated this I told him this as well as the bank knows this and the bankalso has the identity fraud police report on file. I NEVER RECEIVED COURT PAPERWORK OR ANYTHING FROM THEM Attached is the docket number as wel as sent email Proof of me sensing pressler the report Dkt Dc010678-24 I was told by their customer service they were gonna refund me my money due to the identity fraud. They always sell me all calls are recorded so they obviously have this on recording. I want this matter resolved ASAP.Business response
02/03/2025
My client sent a letter to you dated 9/28/22 and my office sent to you multiple letters (6/4/2024, 12/23/2024, 1/28/25) with information related to the account, which is now a judgment. The court shows you were served, summons mailed 5/10/2024 which you responded to by email 5/29/2024. There is now a Turnover Order, if the bank levy proceeds are turned over pursuant to the Court Order, this judgment will then been deemed satisfied and we will send closing documents to you.
This is a communication from a debt collector.
Initial Complaint
01/10/2025
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Resolved
My bank account was debited. This is for a collection dated back to 2006 I share the bank account with my daughter so they took my pay check and her pay check left me and her with 000 dollars. Statue of limitations expired so they had no right to enter a judgment against me I was also not notified via mail of such judgment also never proved the bent was mineBusiness response
01/11/2025
This judgment is not expired. You state your bank account was levied and the levied funds belong to another. If so, then please send the last three months of bank statements and provide proof that the money in the account belongs to another.
This is a communication from a debt collector.
Customer response
01/13/2025
Complaint: ********
I am rejecting this response because:
The judgement is not valid the debt is from 2006 with the last accrual was in 2007 the statue of limitations had expired on the debt and the attorney filed the judgement too lateI have 3 mths of bank statements that I will send but not on on open link
also attorney took ?? of my pay the first 1000 is protected by the state of New jersey the attorney took it
Regards,
**** *******Business response
01/27/2025
You have an agreement for payments. With regard to the bank levy, if you are now electing the $1,000 exemption, we will process same.
This is a communication from a debt collector.
Customer response
01/28/2025
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
please release the 1000.00 as discussed being that a payment arrangement has been made first payment was submitted this past Wednesday and will continue to make monthly payments as agreed
Regards,
**** *******Initial Complaint
12/06/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I received notification of a collection of debt. I wanted to dispute this collection attempt, but you cannot call them directly. Their letter says to go online and submit a request for a call back. I have requested a call 4 times and no one has ever called back. I do not feel that I owe this fraudulent claim and cannot dispute it. This is extremely unfair and cumbersome process. They should have someone to answer phone calls and inquiries.Business response
12/08/2024
To BBB
This firm did previously write to and speak with the consumer. The consumer advise she did not want to speak to us at that time.
We can contact the consumer again at a future date.
This is a communication from a debt collector.
Initial Complaint
12/03/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
This company is a joke ! I sent in paperwork to settle accounts to avoid my husbands wage garnishments and they garnished them anyway ! They also stated they would put a lien on my house for a few hundred dollar credit card settlement that I also offered to settle ! Multiple calls were requested and nobody called me back. They outsource everything and people handling money should be able to understand what I am saying when it comes to collecting it. An absolute disgrace ! ONE person helped me the entire timeBusiness response
12/04/2024
This file shows the matter was resolved with you yesterday.
This is a communication from a debt collector.
Initial Complaint
11/29/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I have emailed them 3 times with no response. I have called them and no one answers. They would rather go to court then try to collect the debt. Any collection agency who hires Pressler, Felt and Warshaw is being scammed. The amount they say they are trying to collect is $682. They filed a lawsuit that cost them $130. Instead of answering emails or calls they would rather send someone to court. I would assume they would have to pay an attorney a minimum of $200 just to show up at court, probably more. So basically they are charging their clients more than they will ever collect for them. People are trying to pay on these accounts and instead they making money off the collection agencies by going to court when they never even needed to go to court. They are scamming their clients, the people they are supposedly trying to collect from and the public by wasting the local courts time on frivolous lawsuits that people have tried to settle. They should be put out of business.Business response
12/01/2024
Yes we did try to reach you, we will try again and will also email you.
This is a communication from a debt collector.
Customer response
12/01/2024
Complaint: 22619104
I am rejecting this response because:
The only time you may have tried to reach me was November 8th. I emailed you on November 9th to verify that it was you because whoever left me a message was almost impossible to understand. You never emailed me back or tried to call since then. I have emailed you 3 times. Contacted you through your website and tried calling. The one time someone answered they said they could not help me and transfered me somewhere that no one answered. Why do you not respond to emails when you keep asking us to contact that you that way? It is clear to me you are not trying to collect this debt, simply trying to defraud your clients by charging them unnecessary court fees. Let me know what email addresse you will be using when/IF you actually do email me back, because I have had no emails from pfw.
Regards,
****** *******-****Business response
12/13/2024
This matter was resolved with you and the court was notified. Our file is being closed.
This is a communication from a debt collector.
Initial Complaint
11/26/2024
- Complaint Type:
- Product Issues
- Status:
- Answered
This company levied assets that belonged to a 17 yr old which I was listed as a co-owner. None of the funds were earned by me. I have tried calling over and over again and speaking to various people; each one asking me to submit various proof to show where the money was earned from and each one asking me to call back so that they have time to review; I believe this is a tactic to bide time so that the court can ultimately render the funds to them. I am looking for the return of the money to my child as this is money she made on her own from working and I have proven this.Business response
11/27/2024
The levy as processed by your bank, is for accounts in your name. The documents you sent yesterday are being reviewed.
This is a communication from a debt collector.
Customer response
11/27/2024
Complaint: 22610402
I am rejecting this response because: the documents provided to the company reflect that the primary owner is a minor and proce that moneys for the account are from wages earned by the minor and are solely income by the minor which are not part of the levy.
Regards,
**** *******Business response
12/13/2024
We responded to you by way of letter date 11/27/24.
This is a communication from a debt collector.
Customer response
12/14/2024
Complaint: 22610402
I am rejecting this response because:
There is nothing being said. These are not responses to my original concern. Business is wasting time the same as when I repeatedly called to get help from them;I got transferred over and over.
Regards,
**** *******Initial Complaint
11/26/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
11/26/24 I spoke to a representative from pressler felt and warshaw. I tried to set up payments for $50 which was rejected she put me on hold and came back and said she can do $250 but I told her I couldnt do that but negotiated $100. I did also mention that I saw there is a website where I can pay which she said will not work because I havent made an arrangement with her yet. She then became very ***** and said that if I cant pay $250 a month I cant pay anything at all because she is not agreeing to my terms . I asked her why she would rather me pay nothing than agree to her arrangement and she said that i can call back at another time . I asked if i would be penalized for not making payments and waiting and she wouldnt answer me and got more and more irate and that she wasnt allowed to tell me anything else at this time. I asked if legal action would be taken against me or if I would be penalized for waiting and she said she was not allowed to tell me. I then thanked her and ended the call. After speaking with her I set up an account and am indeed able to make payments online.Business response
11/26/2024
It appears we were unable to come to a agreement to resolve the debt. As the attorney for our client, we must follow our client's guidelines related to settlement. We can certainly talk again to see if there are any other options.
This is a communication from a debt collector.
Customer response
11/26/2024
Complaint: 22606408
I am rejecting this response because:
It does not provide much of a solution or any alternate options for payment. It also does not address the strange responses I got from the representative over the phone or explain why they acted irate towards me.
Regards,
****** ******Business response
11/26/2024
I suggest you contact my firm to discuss resolution options. This is not something to discuss through BBB.
This is a communication from a debt collector.
Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
147 total complaints in the last 3 years.
64 complaints closed in the last 12 months.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.