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Find a Location

Delta Dental of New Jersey, Inc. has 1 locations, listed below.

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    Business ProfileforDelta Dental of New Jersey, Inc.

    Dental Insurance

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    18 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers insurance and services for a dental group.

    Business Details

    Location of This Business
    1639 Route 10, Parsippany, NJ 07054-4506
    BBB File Opened:
    2/13/2003
    Years in Business:
    55
    Business Started:
    7/8/1969
    Business Incorporated:
    7/8/1969
    Type of Entity:
    Corporation
    Alternate Business Name
    • Delta Dental, Flagship Health System
    • Delta Dental
    Business Management
    • Mr. James Suleski, Senior Vice President
    • Mr. Dennis G. Wilson, President & CEO
    Contact Information

    Principal

    • Mr. Dennis G. Wilson, President & CEO
    Additional Contact Information

    Fax Numbers

    • (973) 285-4110
      Primary Fax

    Phone Numbers

    Customer Complaints

    18 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/14/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    The dental office charged me $271.00 for charges that they should not have. When I called Delta Dental and told them that the dentist office charged me for the Second Stage Implant, under Delta Dental code D6011. That code clearly states that the dental office cannot charge either Delta Dental or the patient (myself) for the second stage implant. I had originally gone in for the initial dental implant under Code D6010 and paid my portion of that, and then in March 2023, went in and got the implant abutment placed for the second stage of the implant. I have been discussing this with supervisor ******* for over a month now, but she still has not resolved getting my incorrectly charged money back! Recently, I also just started working with *******'s manager, but another week has passed with no results. The dental office advised that they are aware that the second stage of the implant is not billable, but yet they billed me anyway. Delta Dental has advised that the second stage of the implant is not billable, but yet they have not told the company that they incorrectly billed me so that I can get my money back.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Robin R

    1 star

    03/28/2023

    What a joke this company is. I recently enrolled in a PPO plan (over $50 per month in premiums) so that I could continue to see my out-of-network dentist. I had Guardian Dental before and paid a lower premium; however, I switched jobs so moved over to Delta Dental. The plan promises 80% reimbursement for out of network benefits. I saw an OON provider for $250, but Delta's "allowed amount" was $41. Yes, you read that correctly. So my reimbursement was $32.80 on a $250 bill. And I pay $50 monthly for this plan. You do the math. A complete ripoff and disgusting reimbursement rates for the premium I pay. If I wanted to stay in-network I would have paid a much lower premium for a plan that only had in-network dentists. I am hoping to drop this ASAP and will go back to Guardian as an individual member.

    Local BBB

    BBB Serving New Jersey

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