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Find a Location

Teva Pharmaceutical USA, Inc. has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforTeva Pharmaceutical USA, Inc.

    Pharmaceutical Manufacturing
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Current Alerts For This Business

    Government Action: BBB reports on known government actions involving business’ marketplace conduct::
    Superseding Idictment

    The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the governments allegations, which have not yet been proven.

    Aug 25, 2020 Teva Pharmaceuticals USA Inc. (Teva) has been charged with conspiring to fix prices, rig bids, and allocate customers for generic drugs, the Department of Justice announced today.

    According to a superseding indictment filed today in the U.S. District Court for the Eastern District of Pennsylvania, the company participated in three conspiracies from at least as early as May 2013 until at least in or around Dec. 2015.  

    Count one charges Teva for its role in a conspiracy that included Glenmark Pharmaceuticals Inc., USA (Glenmark), Apotex Corp. (Apotex), and others.  On May 7, Apotex admitted to its role in this conspiracy and agreed to pay a $24.1 million penalty.  On July 14, a grand jury returned an indictment against Glenmark for its role in the same conspiracy, which today’s indictment supersedes.  According to the charge, Teva, Glenmark, Apotex, and unnamed co-conspirators agreed to increase prices for pravastatin and other generic drugs.  Pravastatin is a commonly prescribed cholesterol medication that lowers the risk of heart disease and stroke. 

    Count two charges Teva for its role in a conspiracy with Taro Pharmaceuticals U.S.A., Inc. (Taro U.S.A.), its former executive Ara Aprahamian, and others.  On July 23, Taro U.S.A. admitted to its role in this conspiracy and agreed to pay a $205.7 million penalty to resolve that charge as well as its role in a separate antitrust conspiracy.  Aprahamian was indicted in February 2020 for his role in the conspiracy with Teva, among other charges, and is awaiting trial.  According to the charge, Teva and its co-conspirators agreed to increase prices, rig bids, and allocate customers for generic drugs including, but not limited to, drugs used to treat and manage arthritis, seizures, pain, skin conditions, and blood clots. 

    Count three charges Teva for its role in a conspiracy with Sandoz Inc. and others.  In March 2020, Sandoz admitted to its role in this conspiracy, as well as in conspiracies with other generic drug manufacturers, and agreed to pay a $195 million penalty.  According to the charge, Teva and its co-conspirators agreed to increase prices, rig bids, and allocate customers for generic drugs including, but not limited to, drugs used to treat brain cancer, cystic fibrosis, arthritis, and hypertension.

    Teva is the seventh company to be charged for its participation in conspiracies to fix prices, rig bids, and allocate customers for generic drugs.  Five previous corporate cases were resolved by deferred prosecution agreements, and Teva’s co-conspirator Glenmark is awaiting trial.  Four executives have also been charged; three have entered guilty pleas, and one is awaiting trial.

    A criminal charge merely alleges that crimes have been committed.  All defendants are presumed innocent until proven guilty beyond a reasonable doubt.

    Each of the charged offenses carry a statutory maximum penalty of $100 million for companies.  The maximum fine may be increased to twice the gain derived from the crime or twice the loss suffered by the victims of the crime if either amount is greater than $100 million.  

    Additional business information

    Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    AG Grewal Joins Multi-State Lawsuit Against Twenty Generic Drug Companies

    The following describes a pending government action that has been formally brought by a government agency but has not yet been resolved. We are providing a summary of the governments allegations, which have not yet been proven.

    May 12, 2019 - TRENTON – Attorney General Gurbir S. Grewal announced today that New Jersey and a coalition of 43 other States have filed a lawsuit accusing 20 generic drug companies of conspiring to artificially inflate the prices of over one hundred generic drugs, in violation of federal and state antitrust and consumer protection laws.

    Filed in U.S. District Court in Connecticut, the complaint also names 16 individual defendants – drug company executives responsible for sales, marketing, pricing and operations -- and outlines their alleged involvement in “one of the most egregious and damaging price-fixing conspiracies in the history of the United States.”

    More than half of the corporate defendants are based in New Jersey, and five of the individual defendants reside in the State.

    The complaint alleges that price-fixing by the defendants has caused significant financial damage to state health plans, taxpayer-funded federal healthcare programs like Medicare and Medicaid, employer-sponsored health plans, and individual consumers who pay out-of-pocket for their generic medications.

    Drugs subject to the unlawful pricing manipulations included all classes of medication, including oral antibiotics, blood thinners, cancer drugs, contraceptives, anti-inflammatory drugs, statins, anti-depressants, medications used to treat HIV, blood pressure medications, and many more.

    The complaint alleges that the collusive activity peaked between July 2013 and January 2015, when one of the participants in the alleged conspiracy, Teva Pharmaceuticals USA, Inc., is alleged to have significantly raised prices on about 387 formulations of 112 different generic drugs. The size of the alleged price increases varies, but a number of drugs saw their prices soar by “well over 1,000 percent.”

    A cornerstone of the conspiracy, the complaint alleges, was an understanding among the defendant companies that they would cooperate on pricing so each company could maintain a “fair share” of the various generic drug markets. At the same time, the companies also colluded to “significantly raise prices on as many drugs as possible.”

    The complaint alleges violations of the Sherman Act, a federal antitrust law, as well as violations of numerous state laws, including New Jersey’s Antitrust Act and Consumer Fraud Act.

    The lawsuit seeks damages, civil penalties and actions by the court to restore competition to the generic drug market.

    The lawsuit is the second stemming from a multi-state investigation led by the Connecticut Attorney General. The first lawsuit, which is still pending in U.S. District Court for the Eastern District of Pennsylvania, was filed in December 2016.  New Jersey joined that action, which now includes 18 corporate defendants, two individual defendants and 15 generic drugs, in early 2017.

    Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    Texas Attorney General Reaches Opioid Settlement with Teva

    The following describes a government action that has been resolved by either a settlement or a decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

    Feb.4, 2022 Attorney General Paxton has reached an opioid settlement of $225 million with Teva Pharmaceutical Industries. Teva has agreed to the terms of the Agreement for the sole purpose of settlement, and no part of this Agreement, including its statements and commitments, shall constitute evidence of any liability, fault, or wrongdoing by Teva.

    As part of the settlement, Teva will also provide $75 million worth of the medication Narcan, which is a lifesaving intervention for opioid overdoses.  Narcan can reverse the frequently fatal effects of illegal street drugs such as fentanyl and heroin, as well as most prescription opioid pain relievers. This settlement will provide needed resources to local law enforcement and the medical personnel who are fighting the opioid epidemic in our communities.  

    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    6 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Teva Pharmaceutical USA, Inc. has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      400 Interpace Pkwy, Parsippany, NJ 07054-1120
      BBB File Opened:
      5/28/2019
      Years in Business:
      89
      Business Started:
      5/1/1935
      Business Started Locally:
      2/4/1985
      Business Incorporated:
      2/4/1985
      Type of Entity:
      Corporation
      Business Management
      • Mr. Brendan O’Grady, Executive Vice President
      Contact Information

      Principal

      • Mr. Brendan O’Grady, Executive Vice President

      Customer Contact

      • Mr. Brendan O’Grady, Executive Vice President

      Customer Complaints

      6 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/24/2024

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      I have been using Copaxone from Teva/Shared *************Pay Assistance for 17 years without a problem. In October 2023, I received a statement from Shared Solutions/Teva claiming I owed them over $4000 for medication. When I called inquiring about the bill, I was told I owe over $6000 dollars because the cost of the medication went up and they depleted my Co-Pay debit card and the remaining balance was my responsibility. They never informed me about the cost increase or the fact they depleted my Co-Pay debit card. When I contact them, I get told to call another number and when I do, I'm told the same thing. It's just been a runaround for months. When I finally do get someone on the phone, they tell me they will submit it for review and get back to me, or the computer is down and they can't access my records. They never call back and when I call them asking to speak with a supervisor, I get put on hold for at least 20 minutes or until the call disconnects. Now when I call I', told that Shared Solutions no longer exists. I received a new debit card from them at the beginning of 2024 and I would like them to use those funds to pay off the outstanding bill since I am no longer using Copaxone anymore.

      Customer Reviews

      2 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ehab M

      1 star

      03/25/2024

      I have a retail pharmacy and they always short me on my PA and offer me free goods or whatever instead, and if I don't agree they just eat my **. Never doing business with them again

      Local BBB

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