Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:01/22/2025

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I put my resume up on a job site. This fake company called *** has been calling me multiple times a week leaving messages. I asked them to stop but they continue from different numbers. Its very stressful.

  Business Response

  Date: 01/22/2025

  Hello *******,
   
  Thank you for sharing your concerns. We want to assure you that SGS Consulting is a legitimate organization with approximately 28 years of successful operations in the staffing and recruiting industry. We are dedicated to connecting potential candidates with excellent career opportunities.
  We are removing your number from our contact list to prevent any further outreach.
   
  Sincerely,
  SGS Consulting

  Customer Answer

  Date: 01/23/2025

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Regards,
  
  ******* *********

• Initial Complaint

  Date:01/09/2025

  Type:Sales and Advertising Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Please investigate this business is asking for personal information to the people they call.

  Business Response

  Date: 01/10/2025

  Thank you for bringing your concern to our attention. At SGS Consulting, we take privacy and data security very seriously and strictly adhere to industry standards when handling personal information. Sometimes, the information we request is a requirement from our clients to process job applications or fulfill other professional services. Rest assured, any information collected is treated with the highest level of confidentiality and classified according to client specifications and compliance regulations.
  Please contact us directly at [email protected] with more details so we can address your concerns promptly and thoroughly.
  We value your feedback and remain committed to ensuring a trustworthy and transparent experience.
  Sincerely,
  SGS Consulting

• Initial Complaint

  Date:09/13/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I worked through Sgs consulting since august 12th. 3 days a week, ***** hours+ and have not been payed correctly and they refused to pay me for my hours worked.

  Business Response

  Date: 09/25/2024

  Dear *******,
  
  Thank you for your feedback. We sincerely apologize for the inconvenience youve faced regarding your hours worked. At SGS Consulting, we are committed to maintaining transparent and fair practices, and we take matters like this seriously.
  To address your concern, we would like to investigate the situation in detail. Kindly contact us directly at ***************************** with any additional information, such as the specific dates and hours worked, so that we can resolve this matter promptly. Our goal is to ensure that any discrepancies are corrected as quickly as possible.
  We appreciate your patience and look forward to resolving this issue to your satisfaction.
  
  Best regards,
  SGS Consulting Team

• Initial Complaint

  Date:08/12/2024

  Type:Sales and Advertising Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  The last 3 months SGS Consulting has been calling my phone numerous times per day offering me a supposedly job. I have asked them numerous times not to call as well as I blocked the numbers. The calls continue despite me repeatedly asking not to call my number. I have spoken to a Lawyer, hoowever I was tols these calls are live and not pre recorded so the Lawyer is unable to help

  Business Response

  Date: 08/13/2024

  Thank you for your review. All feedback is important to us and were sorry to hear youve had such a frustrating experience.
  SGS Consulting takes feedback seriously, and we strive to maintain the highest standards.
  
  Please know that we are taking immediate action to address this issue and ensure that your contact information is removed from all our systems.
  Your experience does not reflect the standards we aim to uphold, and we are dedicated to resolving this matter promptly.
  
  Thank you for your patience, and please contact us directly at ***************************** if you have any further concerns or need additional assistance.
  For any opportunities in future please reach out to us at ***************************
  

  SGS Consulting

  Customer Answer

  Date: 08/13/2024

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
  
  Regards,
  
  ************************************

• Initial Complaint

  Date:07/26/2024

  Type:Customer Service Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This recruiting company has been calling me for MONTHS, and for the same amount of time I have been telling them to stop calling, that I wasn't interested in their services, and to remove my name and number form their files. Neither has happened- they continually call DAILY, sometimes TWICE a day (calling in the evening). They have emailed me and I requested to be unsubscribed- which they did. But they continue to call and text- I also tell them via text to stop communication to no avail. I tell them that I feel harassed by them, and even asked to speak with manager, and just now AGAIN I got a call from them. I just want them to respect my wishes and stop calling/texting.

  Business Response

  Date: 08/12/2024

  Thank you for your review. All feedback is important to us, and were sorry to hear youve had such a frustrating experience.
  SGS Consulting takes feedback seriously, and we strive to maintain the highest standards.
  
  Please know that we are taking immediate action to address this issue and ensure that your contact information is removed from all our systems.
  Your experience does not reflect the standards we aim to uphold,and we are dedicated to resolving this matter promptly.
  
  Thank you for your patience, and please contact us directly at *************************** if you have any further concerns or need additional assistance.
  For any opportunities in the future, please reach out to us at *****************************.
  
  SGS Consulting

• Initial Complaint

  Date:08/26/2023

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This company asked for some really personal things all in the name of a background check, they wanted my year wages and is now asking for a bank statement, I was really interested in working the job they offered but this is more than I ever had to do for a background check.

  Business Response

  Date: 09/05/2023

  Hello Philips,
  We apologize for experience you may have had, but we would like to address the concerns you raised in your review.
  SGS Consulting takes feedback seriously, and we strive to maintain the highest standards in our recruitment process.
  We assure you that SGS Consulting is a legitimate staffing and recruitment firm with a strong track record in this industry.
  As per your review, you had a conversation with one of our employees regarding the verification of documents and she was following the flowchart of questions for the required documents.
  The required document which was asked regarding salary and bank details were based on required documents for employment checks.
  
  From now, please communicate through our verified email for future communication and procedures.
  
  Once again, we apologize for any frustration or inconvenience you may have experienced. We take your feedback seriously and will use it to improve our processes. If you have any further concerns or would like to provide additional information, please feel free to reach us at *****************************.
  Thank you for bringing this matter to our attention.
  Regards,
  SGS Consulting 

• Initial Complaint

  Date:08/10/2023

  Type:Customer Service Issues
  Status:

  UnresolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  SGS will not stop calling as I’ve made multiple attempts to get them to stop calling me. I’m not longer a traveling nurse and have never filled out anything for them to contact me. I don’t know how they got my information. But I’ve talked to them, the callers supervisor and text. They all say they’ll stop calling and take me off the list but I’m still getting calls!

  Business Response

  Date: 08/12/2023

  Hello *******
  We would like to sincerely apologize for the inconvenience you have experienced with our company, SGS Consulting. We understand the frustration caused by the multiple contacts you have received despite your explicit requests to cease contact. Please accept our apologies.
   At SGS Consulting, we prioritize respectful and professional communication with our clients, and we regret that we have fallen short of meeting those standards in your case. We take your concerns regarding this complaint very seriously.
  We genuinely want to make amends for the inconvenience caused, find a satisfactory resolution for you, and update our data with your provided information. 
  Once again, we apologize for any distress this situation has caused, and we appreciate your understanding and cooperation as we work to resolve this matter promptly.
  
  Sincerely,
  SGS Consulting

  Customer Answer

  Date: 08/12/2023

  [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
  
  Better Business Bureau:
  
  I have reviewed the response made by the business in reference to complaint ID ********* and find that this resolution is satisfactory to me.
  
  Regards,
  ****** ******

  Customer Answer

  Date: 02/22/2024

  
  Complaint: 20451263
  
  I am rejecting this response because: I have already filed with you all about this company. And about the harassing phone calls to get a travel nursing position from me but now theyre starting to call me again.
  
  
  
  Regards,
  
  *************************

• Initial Complaint

  Date:06/09/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I've asked so many times to be removed from their database, as I never gave them my information, but rather they took it from another website. they call me multiples times a day for the last month.I have told them I do not consent to further contact and they are not obliging

  Business Response

  Date: 08/18/2023

  Hello,
  We would like to sincerely apologize for the inconvenience you have experienced with our company, SGS Consulting.
  We understand the frustration caused by the multiple contacts you have received despite your explicit requests to cease contact.
  We genuinely want to make amends for the inconvenience caused and find a satisfactory resolution for you and update our database.
  
  For any query, Please reach out to us directly at *****************************
  
  Once again, we apologize for any distress this situation has caused, and we appreciate your understanding and cooperation as we work to resolve this matter promptly.
  
  Sincerely,
  SGS Consulting
  

• Initial Complaint

  Date:05/16/2023

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This consulting company has been harassing me calling me over the last 3 days about 6-7 times, emailed me 5-6 times, and texted me 3-4 times. I block their number and they call from a different number. I told them to stop calling me via both text and email. I just want them to stop harassing me.

  Business Response

  Date: 07/30/2023

  We sincerely apologize for any inconvenience you have experienced because of our recent communication attempts. At SGS Consulting, we prioritize providing exceptional service and maintaining the utmost respect for our clients' preferences.
  
  We have thoroughly reviewed our records and identified the issue you raised regarding the frequency and persistence of our contact attempts. Rest assured, we take this matter seriously and have taken immediate steps to rectify the situation.
  
  Our team has updated our internal communication protocols to ensure that you will no longer receive any further calls, emails, or text messages from our company. Your contact information has been added to our internal Do Not Contact list, which will prevent any future outreach.
  
  Please accept our sincere apologies for any distress or inconvenience caused by our previous interactions. We value your feedback and take it as an opportunity to improve our practices and ensure a better experience for all our clients.
  
  
  Thank you for bringing this matter to our attention, and we appreciate your understanding and patience.
  
  Sincerely,
  SGS Consulting

• Initial Complaint

  Date:03/03/2023

  Type:Sales and Advertising Issues
  Status:

  UnresolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This company has taken my rsum from a Job App when I was applying to Registered Nurse jobs last year and has been sending it out to others. I am an RN and I get multiple harassing phone calls per day about fake RN jobs that they are offering. I removed my resume from *********** in July 2022 however, this company is relentless. Nurses should not be getting scammed. They should not have access to resumes in which the applicant has not applied. This should be illegal to take healthcare workers resumes and harass them about fake jobs. I want this to stop.

  Business Response

  Date: 03/14/2023

  ****,

  We have not submitted your profile in any of the job boards or Apps. I am not sure who is reaching out to you. I checked with my team they haven't submitted your profile to any clients.

   

  ***********************

  Customer Answer

  Date: 03/15/2023

  
  Complaint: 19535006
  
  I am rejecting this response because:
  
  They did not accept responsibility for their actions and denied making repeated phone calls that I have proof they made. All phone calls have now stopped, however, nobody should have to make a BBB claim to make harassing phone calls stop.
  
  Regards,
  
  *************************