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Find a Location

Panco Management has 1 locations, listed below.

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    Business ProfileforPanco Management

    Property Management

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    395 W Passaic St Ste 251, Rochelle Park, NJ 07662-3016
    BBB File Opened:
    11/17/2014

    Industry Tip

    BBB Tip: Property management

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/20/2022

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    I have been a resident at this community since 2017. Multiple times it has been repurchased by new management over the years. I was hoping Panco would be better. I pay for my own parking spot $125 each month. Half of the month you had it blocked off. Literally 2 weeks management threatened us that they would charge us $75 in towing if we park in a spot we pay for when I asked for them to give me a discount or half of my money back they simply said this is not negotiable, hopefully you enjoy the upgrades to the community. Which is paving the asphalt. This is how they do business. Take your money then threaten to charge you if you park in your own spot because they decided to upgrade in the middle of thanksgiving and Christmas. I am requesting that I be credited at least half of my garage fee in the amount of $62.50

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jansen B

    1 star

    05/13/2024

    Do not lease from Panco Mangement there is no process to resolve disputes and the onsite staff is worthless. We are sixty days out from our new lease and still haven't been provided with the new leasing prices. You cannot reach the office they refer you back to the onsite office who has no answer on when the new lease prices will be distributed. The fire alarm always goes off with no one onsite, elevators are always down, and the front desk people do not conduct rounds. They leave the doors open because they are too lazy to grant ****** to outsiders very serious security risk.

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