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ComplaintsforSRS and Associates Inc.
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
07/23/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
I have been bombarded with calls stating this is an URGENT MATTER AND IS TIME SENSITIVE AND TO CALL THEM IMMEDIATELY. I have no idea what they are talking about. They have now started calling my Son telling him that I must call them right away to get this debt paid or they will take me to court. I am livid that this "business" is able to continually and consistently make daily harassing calls to not only me but now my Son. This harassment must cease immediately.Initial Complaint
07/22/2024
- Complaint Type:
- Delivery Issues
- Status:
- BBB unable to locate business
I have received daily phone calls from SRS stating I owe a debt from several years ago. They state I received a payday loan and never paid it back. I have never had a payday loan. The callers refer to me by my nickname. I have never opened any accounts under my nickname. Each time I block the number, they call from a different number the next day. Today, 7/22/24, they called a business that I have been a customer of for years. I don’t know how they received that number, but that is unacceptable. I know this is a scam and I need it to stop.Initial Complaint
07/10/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
Same experience as many other complaints about SRS. Two calls 7/10/24 within a couple of minutes both stating that it was urgent to call back to the number on the caller ID. I know I do not have any outstanding debts turned over to collections.Initial Complaint
07/05/2024
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
The business is calling me and my family members repeatedly. When I call them back, they demand to know my birthdate and say they have sent an email to me identifying themselves. No such email has arrived in my inbox or spam folder. They told me how to identify the email, and it has never arrived. My family members are calling me to report messages they are receiving for me to contact this company. This is harassment, and all the company will tell me is that they have a client with an issue to resolve.Initial Complaint
07/01/2024
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
Repeated phone calls, sometimes 2 or 3 a day, from a company called SRS. This is the same message they leave each time: "This is a very urgent and time-sensitive message from SRS. Please kindly return our call at the number on your caller ID as soon as possible and be connected with the live representative who may better assist you. Again, please return our call at your earliest convenience." Sometimes it's a woman and sometimes it's a man's voice.Initial Complaint
07/01/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
Whoever this is keeps calling my wifes phone number, though it was never provided on anything. ***** and desist from calling my wifes phone, my phone, and any other family members phone. Send me mail, tell me what this is regarding. Stop calling me.Initial Complaint
07/01/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
Getting harassing calls from a debt collector called SRS. They call me from various numbers, and leave voicemails. They are now calling my daughter in another state! She tried to call them back, but the number was non-working. I see a LOT of complaints against this company on the BBB website. I urge everyone who is a VICTIM of SRS, to start filing complaints with their State's ************************** asap. Also file on a Federal level, for harassment. Check the ***** for tips. This company cannot be permitted to continue to harass people.Initial Complaint
06/29/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
This company has been calling me for weeks now and leaving voicemails stating they received a matter from a client or theyre trying to obtain location information. I have called back so many times. No one answers and no one calls back to voicemails. Ive even sent emails. I dont have any information so I have no idea what debt they are calling regarding. I simply just want my account number from them so that I can create an online account and see whats going on.Initial Complaint
06/17/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- BBB unable to locate business
Continues to call unsolicited every day. They have now started calling family members including my children. They will not stopInitial Complaint
06/11/2024
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
I keep getting phone calls/messages from reps claiming to be from SRS **************. The first call is a women's voice that leaves a message followed by a second call (man's voice) within seconds asking for me to contact an SRS agent ant the listed phone number.
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BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
263 total complaints in the last 3 years.
116 complaints closed in the last 12 months.