ComplaintsforCKS Prime Investments LLC
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Complaint Details
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Initial Complaint
05/18/2024
- Complaint Type:
- Order Issues
- Status:
- Resolved
I am not liable for this debt with *************** SERVICES ***** I do not have a contract with CKS PRIME INVESTMENTS LL, they did not provide me with the original contract as I requested.Customer response
05/21/2024
I have asked them since 2022 via incoming phone calls to mail documents of proof of contract for Webbank. I do not verify sensitive information regarding my personal information during incoming calls.Business response
05/24/2024
CKS Prime Investments, LLC (CKS Prime) acknowledges receipt of the consumers complaint. CKS Prime purchased this account in good faith and for value. As a result of the complaint a member of our Compliance Team investigated the allegations. No previous request for validation has been received. A dispute has been noted on this account and verification documents have been sent to the consumer. In a gesture of good faith, CKS Prime has made the decision to close this account and cease reporting. We remind the consumer that it can take between 30 and 60 days for the credit reporting agencies to update the credit report.Should the consumer continue to have further questions or concerns we invite them to contact us to discuss the matter further.Customer response
05/28/2024
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
****************************************Initial Complaint
05/09/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
CKS Prime Investments continues to Report that I owe them on all credit reports. I have disputed this many times and it comes back correct. I tried calling the number on my credit report but can never speak with anyone. This company has violated my rights as I have 30 days to dispute a debt. I would like this account removed immediately from all credit reports. I do not have any information of this account or bills. I would like validation of this account with my contract with CKS with wet signature agreeing to pay them.Business response
05/23/2024
CKS Prime Investments, LLC (CKS Prime) acknowledges receipt of the consumers complaint. CKS Prime purchased this account in good faith and for value. As a result of the complaint a member of our Compliance Team investigated the allegations. No previous contact has been received by the consumer. An initial demand letter was sent to the consumer on November 3, 2023 . A dispute has been noted on this account and verification documents have been sent to the consumer. In a gesture of good faith, CKS Prime has made the decision to close this account and cease reporting. We remind the consumer that it can take between 30 and 60 days for the credit reporting agencies to update the credit report.Should the consumer continue to have further questions or concerns we invite them to contact us to discuss the matter further.Initial Complaint
05/08/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I am not liable for this debt with 12 ***************** Asset Manage. They did not provide me with the original contract as requested.Initial Complaint
05/06/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
The account is not mine on my credit report file. the alleged debt buyer has failed to provide me with any debt validation data Unfair practice Account Number ******** Per ** USC 1681 I demand this account be removed from my credit fileBusiness response
05/15/2024
CKS Prime Investments, LLC (CKS Prime) acknowledges receipt of the consumers complaint. CKS Prime purchased this account in good faith and for value. As a result of the complaint a member of our Compliance Team investigated the allegations. Verification documents have previously been sent to the consumer on or about September 25, 2023. In a gesture of good faith, CKS Prime has made the decision to close this account and cease reporting. We remind the consumer that it can take between 30 and 60 days for the credit reporting agencies to update the credit report. Should the consumer continue to have further questions or concerns we invite them to contact us to discuss the matter further.Customer response
05/17/2024
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*****************************Initial Complaint
05/02/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This company is a collections agency of some sort who refuses to stop reporting this account I have informed this company that I have never owned had any knowledge of the said account have provided them information of not owning said account they have failed to submit proper documentation showing my ownership. No contract or anything with my signature other than a bill/statement and according to the **** that is not enough information so I will need them to stop reporting this it is beyond incorrect. And it does Not belong to me.Business response
05/10/2024
CKS Prime Investments, LLC (CKS Prime) acknowledges receipt of the consumers complaint. CKS Prime purchased this account in good faith and for value. As a result of the complaint a member of our Compliance Team investigated the allegations. No prior documentation as stated, disputes or requests for validation have been received from the consumer. A dispute has been noted on this account and verification documents have been sent to the consumer. In a gesture of good faith, CKS Prime has made the decision to close this account and cease reporting. We remind the consumer that it can take between 30 and 60 days for the credit reporting agencies to update the credit report.Should the consumer continue to have further questions or concerns we invite them to contact us to discuss the matter further.Initial Complaint
04/28/2024
- Complaint Type:
- Billing Issues
- Status:
- Resolved
I have reached out to this company several times and provided documentation as needed to let them know that I am not the owner of the said account and after several attempts this company has not removed this account from my credit report. It has violated my rights by sending harassing letters in the mail and annoying phone calls to me. I am unaware of the account and whom it may it belong to. this company has violated my rights by falsely accusing me and going through a third party to obtain my personal information to do damages on my credit report. I demand that the said account be removed from my credit report immediately. CK Investments along with the third party company 12 *************** ServicesBusiness response
05/10/2024
CKS Prime Investments, LLC (CKS Prime) acknowledges receipt of the consumers complaint. CKS Prime purchased this account in good faith and for value. As a result of the complaint a member of our Compliance Team investigated the allegations. No previous documentation as stated or requests for validation have been received from the consumer. A dispute has been noted on this account and verification documents have been sent to the consumer. In a gesture of good faith, CKS Prime has made the decision to close this account and cease reporting. We remind the consumer that it can take between 30 and 60 days for the credit reporting agencies to update the credit report.Should the consumer continue to have further questions or concerns we invite them to contact us to discuss the matter further.Customer response
05/10/2024
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Regards,
*******************Initial Complaint
04/18/2024
- Complaint Type:
- Order Issues
- Status:
- Resolved
I am not liable for this debt with CONTINENTAL FINANCE COMPANY LL. I do not have a contract with CKS PRIME INVESTMENTS LL as they did not provide me with original contract as requested.Initial Complaint
03/26/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
This company has been harassing me nonstop. They were sending notices to a job I no longer live at and then contacted my job about an account that I have never had any dealings with them. I have no signed agreement with CKS Prime Investments whatsoever. When you try to call the number to speak with someone it goes straight to voicemail. This is a scam company with many complaints against them for their practicesBusiness response
04/05/2024
CKS Prime Investments, LLC (CKS Prime) acknowledges receipt of the consumers complaint. CKS Prime purchased this account in good faith and for value. As a result of the complaint a member of our Compliance Team investigated the allegations. This account is being serviced by ****************. An initial demand letter was sent on June 22, 2023, and suit was filed on September 11, 2023. There have been no previous disputes or requests for validation. A dispute has been noted on the account and verification documents have been sent to the consumer. Should the consumer continue to have further questions or concerns we invite them to contact **************** at ************** to discuss the matter further.Initial Complaint
03/24/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I received court papers from CKS PRIME INVESTMENTS LLC. I have reached out to them to see what I owe them for because I never opened up a debt with them but somehow I owe them money and now they are trying to *** me. I want a copy of the supposed contract I signed with them to see what I signed up for but they cannot provide it to me. In these court papers, I clearly do not owe the debt to them. This case needs to be closed and I no longer wish to be contacted.Business response
04/04/2024
CKS Prime Investments, LLC (CKS Prime) acknowledges receipt of the consumers complaint. CKS Prime purchased this account in good faith and for value. As a result of the complaint a member of our Compliance Team investigated the allegations. This account is being serviced by *************************** & Associates. An initial demand letter was sent to the consumer on August 1, 2023, and suit was filed on February 29, 2024. There has been no communication from the consumer. A dispute has been noted on the account and verification documents have been sent to the consumer. Should the consumer continue to have further questions or concerns we invite them to contact *************************** & Associates at ************** to discuss the matter further.Customer response
04/04/2024
Complaint: 21479659
I am rejecting this response because:
I never received anything in the mail until these court documents. How can I set up a payment plan to avoid going to court?
Regards,
****************Business response
04/15/2024
CKS Prime Investments, LLC (CKS Prime) acknowledges receipt of the consumers complaint. CKS Prime purchased this account in good faith and for value. As a result of the complaint a member of our Compliance Team investigated the allegations. This account is being serviced by *************************** & Associates. As previously stated, an initial demand letter was sent to the consumer on August 1, 2023, and suit was filed on February 29,2024. There has been no communication from the consumer. A dispute has been noted on the account and verification documents have been sent to the consumer. We invite the consumer to contact *************************** & Associates at ************** to discuss the matter further including setting up payments etc.Initial Complaint
03/14/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
I have 2 accounts (#1 - $8023 & #2 - $0) both are from 2017 that are mistakenly being reported as if they are TWO separate debts but are NOT, they are in fact the EXACT SAME DEBT but are being reported TWICE. Both have since been SOLD to another agency back in 2021 but are still being reported on all THREE credit bureaus as OPEN as if I still owe CKS these debt. I have disputed both of these accounts MULTIPLE times and have been unable to get this resolved.Business response
04/04/2024
CKS Prime Investments, LLC (CKS Prime) acknowledges receipt of the consumers complaint. CKS Prime purchased this account in good faith and for value. As a result of the complaint a member of our Compliance Team investigated the allegations. CKS Prime only purchased one account and the account has been closed in our office since June 19, 2023, as settled in full. CKS Prime is not reporting a tradeline on this account. Should the consumer continue to have further questions or concerns we invite them to contact us to discuss the matter further.
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Contact Information
1800 State Route 34 Bldg 3 Ste 305
Wall Township, NJ 07719-9168
Customer Complaints Summary
476 total complaints in the last 3 years.
239 complaints closed in the last 12 months.