Reviews
This profile includes reviews for Trinity Solar's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 160 Customer Reviews
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Review fromRoger V
Date: 04/22/2025
5 starsRoger V
Date: 04/22/2025
I cannot praise enough the Trinity Solar team !!! From ********* ****** our contact representative, to the install team that was respectful of our property and cleaned up after the job is done, to their taking care of a rodent nest under a set of panels you will not find a better company. All that even before we started enjoying the benefits and savings of going Solar!!!!
Trinity Solar
Date: 04/23/2025
Hi *****, thank you so much for your kind words! Were thrilled to hear that ********* and the rest of our team delivered a great experience from start to finish. Taking care of your home and going the extra mile is all part of how we aim to serve. Were excited for you to start enjoying the benefits of solar and truly appreciate you choosing Trinity Solar! Congrats on going green!Review fromJoshua S
Date: 04/08/2025
1 starJoshua S
Date: 04/08/2025
For many years Trinity has been harassing me and my family. Every year for multiple years they come to my house and resume to leave. They approach me multiple times in **********. They refuse to take no for an answer. They kept wanting to angry with me. Why don't you have solar? Why don't you want solar? I leave on the side of a mountain in the *****. Not a single house around has solar! I need to get a restraining order or something again this company! They say it is FREE! why don't you want free solar. I have list multiple fact to the contrary! It has gotten so bad. I have asked multiple times for them to leave me allow but they refuse.Trinity Solar
Date: 04/23/2025
Hello ******, were very sorry to hear about your experience and truly appreciate you bringing this to our attention. Our team has reached out and were eager to connect with you directly to understand the situation better and make things right. Please reach out to us at ******************************************************************************************************************************************************************* so we can resolve this for you. Your feedback is incredibly important to us, and we take concerns like this very seriously. Please dont hesitate to respond when you're readywe're here to help.Review fromPeter P
Date: 04/08/2025
1 starPeter P
Date: 04/08/2025
Complete deception from Trinity. I was told by my sales *** that when I needed a new roof there would be a $500 charge to remove and ***lace the panels. Total c*** They are charging me $6,000!! They don't want to hear anything and now I am stuck with a leaking roof or get over charged by this lying company.Trinity Solar
Date: 04/23/2025
Hi *****, were sorry to hear about your concerns and we apologize for any confusion regarding this process. Clear and honest communication is important to us, and we regret if that standard wasnt met. That said, were glad to hear our team was able to connect with you directly to help clarify things and work toward a resolution. Our goal is to make your solar journey as smooth and beneficial as possible, and we appreciate your feedback.Review fromcarlos N
Date: 03/30/2025
1 starcarlos N
Date: 03/30/2025
Worst solar company, was offered money to put solar panels on my roof and was never paid. When i soeak to them about it, they continue to tell me that they have no idea what im talking about and to call the person who came to my house, i want these solar panels off my roof.Trinity Solar
Date: 04/22/2025
Hi ******, we're very sorry to hear about your experience. This is not the level of service we strive to provide, and we take your concerns seriously.
Were glad to hear that our team has been in touch with you, and we want to assure you that weve been actively reaching out to help resolve this issue. Our goal is to make things right, and we appreciate your patience as we work through it.
If you have any further questions or need additional support, please dont hesitate to reach out to us directly at *******************************************************************************************************************************************************************. Thank you for bringing this to our attention.
Review fromYuleisy S
Date: 03/26/2025
1 starYuleisy S
Date: 03/26/2025
I have been very upset for the last 3 months about my bills I have been getting bills of Meted of March with an amount of $165.67 and now April of $207 how is it possible that I am paying monthly $146 for trinity solar and also getting these high bills for Meted?? This should be unlawful. The sales person told me I was going to be paying less than before having the ************ not like that at all also talked about extra checks I was going to receive and I havent seen one. This is the worst thing I havent done to my house. I know exactly what was shown to me prior to signing the paperwork and I feel like I was conned or bamboozled. I either want a refund from the last 2 loan payments I made, and going forward I want my electric bills paid by Trinity as I was told, or I want the panels removed from my home asap. I have never been more disgusted with a company and when I called they say a supervisor will call me and they never do. This company is so unprofessional even when they come to your house to install the panels like I hate itTrinity Solar
Date: 04/01/2025
Hi there Yuleisy, we understand your frustration and sincerely apologize for any confusion or inconvenience youve experienced. At Trinity Solar, our goal is to help homeowners save on energy costs while providing a smooth transition to green energy. We want to address your concerns and work toward a resolution.
Our team has been trying to get in touch with you to conduct a bill analysis and help clarify your solar savings. During the Winter months, solar production is typically lower, so this may have been a contributing factor to your elevated electric bills for the past few months.
Our team is committed to ensuring you fully understand your systems performance and billing. Wed love the opportunity to go over your account in detail and provide any necessary assistance. Please reach back out to us at *******************************************************************************************************************************************************************, and well make this a priority.Review fromKristy B
Date: 02/21/2025
1 starKristy B
Date: 02/21/2025
Will not stop harrassing us! They come to our house multiple times a year, we ask them to stop coming, but they won't. The lady came and we have her on our ring camera just trying to strong arm my husband, who is a big man! Why would anyone do business with a company like this? They seem to have to forcefully sign people up for some reason....that tells me all I need to know! If the company was that great, they wouldn't have to go door to door, people would be coming to them!Trinity Solar
Date: 02/28/2025
Hi ******, were really sorry to hear about your frustration and appreciate you bringing this to our attention. Our teams goal is always to provide helpful information in a respectful way, and we never want anyone to feel uncomfortable.
Our field agents' only goal is to bring clean energy to their communities, and we're sorry we missed the ***** We appreciate your feedback and will use it to improve how we connect with potential customers. Please reach out to us at ******************************************************************************************************************************************************************* if there is anything you'd like to discuss further.Review fromJoshua G
Date: 12/02/2024
1 starJoshua G
Date: 12/02/2024
It took them nine months to start installing, and about an hour after they started putting holes in the roof they hit me with "it is going to be 40 more weeks before we have the last part, and then the system would get turned on some time after that." And now that they've started the install I can't ********* is going to be a minimum of 1.5 years from signing the paperwork to getting it turned on, and if history is any indication it is probably going to be more like 2 years.This company operates in bad faith, and you should not get mixed up with them for any reason.Trinity Solar
Date: 01/08/2025
Hello ******, were so sorry to hear about your experience and want to sincerely apologize for the frustration this process has caused you. We understand how disappointing it must feel to face such delays, especially after placing your trust in us to handle your project.
The timeline issues youve described are not the experience we aim to deliver, and we deeply regret that we fell short in keeping you informed and meeting your expectations. While delays can sometimes arise due to unforeseen circumstances, we take full responsibility for ensuring clear communication and timely progresswhich we clearly didnt achieve here.
Your feedback is invaluable and highlights areas where we need to improve. We'll have our management team reach out to you as soon as possible to discuss more, thank you.Review fromMark L
Date: 10/13/2024
5 starsMark L
Date: 10/13/2024
I just had my second solar system installed with Trinity Solar! With $0 down and knowing the service and savings I was going to receive, its a no brainer. ********* ****** updated me with thorough explanation of any new changes between systems and the process of getting a system. Just 3 months since I met **** and I now have solar panels on my roof. The professional installation service took a day and the electrician took another day while I was at work.Trinity Solar
Date: 10/15/2024
Hello Mark, thank you so much for sharing your experience with Trinity Solar! We’re thrilled to hear that you’ve chosen us for your second solar system installation. It's fantastic that Alexandra Aviles was able to provide clear explanations and guide you through the process with ease. We take pride in making solar energy accessible and stress-free, so it's great to know that the installation was smooth and timely for you.
We're grateful for your trust and are excited that you're already enjoying the benefits of solar energy. If you ever have any questions or need further assistance, please don’t hesitate to reach out!
Review fromDivya B
Date: 10/08/2024
5 starsDivya B
Date: 10/08/2024
My experience with Trinity Solar and their amazing team member, ******************* is seamless. Not only ******** explained every small detail but was very flexible to accommodate my schedule. I honestly didnt need to spend any time, except opening the door and gates and his team including the technicians who inspected and installed the panels were very accommodating and they made the whole process hassle free. I would recommend this team and Mr. ******** to my friends and within my network. We are just waiting for final inspections to be cleared and even with that, I am asked to sit back and relax while they take care of everything. Thank you ********, ****** and the whole team for making this very simple. I am excited to save some money with my bills and help planet earth with more sustainable solutions.Trinity Solar
Date: 10/10/2024
Thank you for sharing your fantastic experience with Trinity Solar and ******************** Its great to hear that the process was so seamless and accommodating for you. ******** and his team clearly went above and beyond to make everything easy, allowing you to focus on enjoying the benefits of solar energy. Its exciting to know youre not only saving money but also contributing to a more sustainable planet. Your recommendation means a lot, and Im sure your friends will appreciate hearing about your positive experience. Enjoy your new solar panels!Review fromStefanie J
Date: 09/24/2024
5 starsStefanie J
Date: 09/24/2024
Worked with consultant ***** ******** on setting up our plan. She was great, patient with all questions, and were looking forward to the next steps.Trinity Solar
Date: 09/25/2024
Hello *********, thank you so much for the kind review! We can't wait for you to begin your solar journey and save money with green energy!
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