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Find a Location

LadyBoss has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • LadyBoss

      10010 Indian School Rd NE Albuquerque, NM 87112-3175

    • LadyBoss

      7703 Binford Way Louisville, KY 40291

    Business ProfileforLadyBoss

    Diet Products
    Multi Location Business

    Current Alerts For This Business

    Alert:
    In April 2022, Ladyboss notified BBB Serving New Mexico and Southwest Colorado that they are in the process of closing the business and liquidating all remaining products. At this time, they are continuing to sell products via their website, and all orders are being processed by a third party fulfillment center.  

    At-a-glance

    Customer Reviews

    4.4/5stars

    Average of 142 Customer Reviews

    Customer Complaints

    133 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    Apparel, Supplements, Coaching, Weight Loss, Nutrition, Exercise. Meal Plans, Workouts

    Business Details

    This is a multi-location business.

    Find a Location

    LadyBoss has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • LadyBoss

        10010 Indian School Rd NE Albuquerque, NM 87112-3175

      • LadyBoss

        7703 Binford Way Louisville, KY 40291

      Location of This Business
      10010 Indian School Rd NE, Albuquerque, NM 87112-3175
      BBB File Opened:
      1/22/2018
      Years in Business:
      9
      Business Started:
      11/6/2014
      Business Incorporated:
      11/1/2011
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Poulin Ventures, LLC
      Business Management
      • Ms. Kaelin Tuell Poulin, Founder
      • Mr. Brandon Poulin, Manager
      • Mrs. Jessica Peart, VP of Coaching and Customer Experience
      Contact Information

      Principal

      • Mr. Brandon Poulin, Manager

      Customer Contact

      • Ms. Kaelin Tuell Poulin, Founder
      • Ms. Elizabeth Thiebes, Manager of Quality Assurance
      Additional Contact Information

      Email Addresses

      Customer Complaints

      133 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/20/2022

      Complaint Type:
      Delivery Issues
      Status:
      BBB unable to locate business
      I bought $305.25 worth of lady boss protein powder and supplements back in April before they closed. Never received my items I am out $300 because my bank says that they’re not able to help because of it being back in April and ****** why also went through said it’s 180 days and basically I feel like my money got stolen and I didn’t receive the items

      Customer Reviews

      142 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Millie D

      1 star

      10/27/2022

      This company automatically signed me up for a subscription when I specifically wanted and ordered their meal bars just once. They kept shipping them to me and when I emailed their support team to stop and cancel they first ignored me, I emailed again and the response was I needed to contact a different department. After the 3rd time they shipped me bars I didn't order or even like them enough to pay more money for, they ******** my account when they charged the 3rd month and only after I filed a dispute with my bank for the 2 months they didn't cancel did I get a response from them. Seems super shady to auto sign customers up for subscriptions than make it difficult to cancel. I was a loyal customer for 6 years spending $10k plus over the years and this is how they treated me Also, they are not going out of business they are reopening per their own marketing emails so I would beware of anything this company does in the future. I'm also upset because in my personal coaching contract it specifically stated that we would receive 1 Live monthly momentum conference every month for 12 months with "Kaelin" and she rarely hosted those they were mostly done by others not stated in the contract!!!! My coach was also not there for me and was too stressed in her own life and working for them to coach me. They have also removed me and many other members from their community but continue to host pictures of my body and personal shares within their online group. I want my images removed they are not authorized to have them anywhere!!!

      Local BBB

      BBB Serving New Mexico and Southwest Colorado

      BBB Reports On

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