Business ProfileforLGND Energy

Since 2021 we have worked with *** ***** ***** and Lgend Energy to get a functional Solar Energy system installed for my Duplex at *** *** *** ***** ** ** *****. In the years we have worked with these companies we have witnessed all three be unwilling, unavailable, unhelpful, and noncompliant parties in our Solar process. It took over a year from the date I reached out to Legend Energy to finalize the sale and installation of our Solar Panel system. It took months after the installation for the system to be functional, all this time we are paying on a system that was not producing energy for us at all. After the process of installation and mounds of bAll the while my family and I are stuck with the bill of a defective solar panel system on top of paying for our regular electricity usage. Ultimately, ***** ***** from Lgend Energy confirmed that this company designed a system that would not compensate for my household's electricity needs, and sold this system to me under the pretense that they would over produce for the household. ***** offered to sell me more panels at an extra “discounted cost” however I am not interested in this solution nor am I interested in pursuing solar as an alternative energy source any longer. We insist that the panels are given and installed for free, or that the system we have is refunded in full, removed from our property and all damages to the roof and side of the house be repaired at no cost to us. We are no longer interested in pursuing solar as an alternative energy source. Along the way we've found nothing but price gouging, responsibility dodging from all companies *** ***** and Legend, and the absolute inability to actually work and problem solve together to get my system running effectively for me as a paying client to all of you! Shame on all of you for making solar energy inaccessible and unreliable for my household. If we are not able to reach an agreement on how to proceed at no cost to me, I will seek legal counsel if necess