Business ProfileforCarlsbad Chevrolet

August 12, 2022 - I went in to trade my car for an SUV, the vehicle I choose needed repairs, **** ********** stated he would have all repairs done by August 13, 2022. Repairs needed to vehicle was tune up and starter coil replacement, vines in growing in radiator cleaned out, headlight restoration, tire sensor replaced. I drove 130 miles to get this done, just to told they wouldn’t have this done and I had to leave it. So I did on the condition that they would have to bring the car to me because I would have no way to pick it up. August 15, 2022 **** ********** drove the car to me in ******, Texas where I work. I looked it over and no repairs had been done. After speaking with **** again he stated that I needed to bring the car back to Carlsbad to have the repairs done. I drove back and fourth to Carlsbad so the dealership could repair the vehicle a total of five times and never got a resolution. I finally spoke with ******* the shop manager and she stated that the dealership would reimburse me all the money I spent on repairs and hotel and fuel costs. The dealership never did any repairs to my vehicle as they were promised to do. I had all done in *******. November 4, 2022 ****** from the dealership called to say that I needed to go to the dealership to sign a power of attorney so that they could sell the car I traded in. I stated I would not go until the money that was promised to me. ****** stated to me that she didn’t need my signature and would go another way. So I’m thinking that something underhanded was being done. I never got my financing documents and signed contract until September 2, 2022. The sales manager ******* stated to me that they (the dealership) needed to do better in the way it conducted business. All I want is the money I was out of pocket for everything. I gave all the receipts to *******. I only have receipts for the repairs.