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Find a Location

Permian Toyota has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Permian Toyota

      3500 N Grimes St Hobbs, NM 88240-1255

    • Permian Toyota

      1000 N Dal Paso St Hobbs, NM 88240-5320

    Business ProfileforPermian Toyota

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Permian Toyota has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Permian Toyota

        3500 N Grimes St Hobbs, NM 88240-1255

      • Permian Toyota

        1000 N Dal Paso St Hobbs, NM 88240-5320

      Location of This Business
      3500 N Grimes St, Hobbs, NM 88240-1255
      BBB File Opened:
      12/20/2019
      Years in Business:
      15
      Business Started:
      5/15/2009
      Business Started Locally:
      5/15/2009
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 901 for this business, issued by New Mexico Taxation & Revenue-Motor Vehicle Div. The expiration date of this license is 3/31/2025.

      These agencies may include:

      New Mexico Taxation & Revenue-Motor Vehicle Div

      PO Box 1028

      Santa Fe NM 87504-1028

      http://www.state.nm.us/tax/mvd/mvd_home.htm

      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • PERMIAN AUTO GROUP, LLC
      • Permian Ford Lincoln
      Contact Information

      Customer Contact

      • Mr. Deric Gray, General Manager
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/30/2023

      Complaint Type:
      Sales and Advertising Issues
      Status:
      Answered
      I walked in looking at vehicles to purchase. I spoke with a person whose last name was “******” (unfortunately I don’t remember his first name) and we went through the process of getting my personal vehicle appraised. They offered me 2000$ for my vehicle which to me seemed like a low amount of money because my vehicles ****** **** **** valued it at 6000$. They then lied directly to my face telling me that the reason my vehicle was valued so slow was due to it having a salvaged title. I then tried to leave and was stopped by a manager who then tried to use scare tactics on me, by telling me that vehicle didn’t have very long left. And that if I crashed I could die due to the lack of airbags. They were like sharks the way they gathered around me to try and scare me into buying a overpriced ford focus. I went home and looked at vehicle title and no where on it does it say it’s a salvaged title. Afterwards I contacted the Santa Fe MVD division where they confirmed my vehicle is not a salvage.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      David P

      1 star

      09/27/2023

      I am very disappointed that you do not honor what you had on two different car sales apps. This is false advertising and a breach in the Truth in Advertising Law from the ************************* Also as a Toyota dealer you should be responsible to stand by what you claim.

      Permian Toyota Response

      09/29/2023

      We sincerely apologize for the inconvenience caused by the pricing error. It is never our intention but unfortunately 3rd party sites occasionally post incorrect prices. We are unable to provide 24/7 oversite to all advertising sites which requires us to rely on the disclaimers provided by those providers when they post a price in error. When we are made aware of the error, we immediately take corrective action which we did in this case. We then contacted you to explain the situation and provide the details of the error along with a letter from the company whose software provides the feed to the 3rd party sites explaining how these errors occur. Again we apologize for the mistake and will continue to work hard to minimize the occurrence of these types of errors.

      Local BBB

      BBB Serving New Mexico and Southwest Colorado

      BBB Reports On

      BBB reports on known marketplace practices.

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