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Find a Location

Roswell Honda has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Roswell Honda

      2177 W 2nd St Roswell, NM 88201-1701

    • Roswell Honda

      PO Box 1858 Roswell, NM 88202-1858

    Business ProfileforRoswell Honda

    New Car Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    New Car Dealers

    Business Details

    This is a multi-location business.

    Find a Location

    Roswell Honda has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Roswell Honda

        2177 W 2nd St Roswell, NM 88201-1701

      • Roswell Honda

        PO Box 1858 Roswell, NM 88202-1858

      Location of This Business
      2177 W 2nd St, Roswell, NM 88201-1701
      BBB File Opened:
      9/24/1996
      Years in Business:
      28
      Business Started:
      9/18/1995
      Business Started Locally:
      9/18/1995
      Business Incorporated:
      6/22/1998
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      BBB records show a license number of 246 for this business, issued by New Mexico Taxation & Revenue - Motor Vehicle Division. The expiration date of this license is 3/31/2025.

      These agencies may include:

      New Mexico Taxation & Revenue - Motor Vehicle Division

      1100 South St. Francis Drive

      Santa Fe NM 87504

      (888) 683-4636

      http://www.mvd.newmexico.gov/

      Type of Entity:
      Corporation
      Business Management
      • Mr. Thomas Krumland
      • Mr. Joe Reiser, Operations Manager
      • Mr. Ricky Granado, Sales Manager
      • Ms. Stacy VanDewart, Marketing Director
      • Mr. Ricardo Beltran, General Manager
      Contact Information

      Principal

      • Mr. Thomas Krumland
      • Mr. Ricardo Beltran, General Manager

      Customer Contact

      • Mr. Ricardo Beltran, General Manager
      Additional Contact Information

      Fax Numbers

      • (575) 622-0268
        Primary Fax

      Email Addresses

      Industry Tip

      BBB Tip: Buying a new car

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/26/2023

      Complaint Type:
      Product Issues
      Status:
      Answered
      On 6/8/23 purchased Toyota Highlander. 7/1 while in Phoenix front end fell off while driving. 7/10 spoke w/GM-*******&Mgr-*** agreed on 70/30 split for repairs. 7/17 estimate done&they had car 7/21-8/24 when we got the car they did not do the work shown on estimate. Fog light was replaced&glued the bumper into place. GM said they would get clips/bolts and "just be done w/it already" I explained to him I travel a lot and was taking a trip to Arizona the next day&he assured us it wasn't going anywhere. Also, windshield was cracked&taillight has moisture in it, this happened while in their possession. Mgr ****** said they would fix it,I am still waiting he never followed through. 8/28 in Phoenix car starts shaking,making loud noise, brakes not working&almost rear ended a car. Found a shop had it towed they said whoever did the brakes didn't tighten the bolt&caliper got loose scraping the rim. 8/31 went spoke w/GM I believe they didn't check vehicle prior to sale. After checking paperwork they did indeed replace the front brakes & he gave me his "SincereApology"&said to select a body shop, tell them exactly what is wrong with the front end & they would cover the cost&that Honda will check car for damage from brake incident&said there was no damage but the rim is damaged&the TPS light is ON. I got the estimate from body shop, took to GM, he refused to follow through with his word to fix it. They sold me an unsafe car due to their negligence&made promises that include paying for the front end to get fixed to my satisfaction,fixing the windshield,fixing damage that occurred due to their negligence where the rim is damaged/TPS light on. I am asking that they replace the vehicle with one that is worth the money I am paying. This vehicle gives me anxiety, every time I hear noise I am afraid of what will fall off next, brakes failing are no joke. I believe they sold me a lemon and they were careless in the reconditioning prior to the sale. This car is not worth $30k.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Local BBB

      BBB Serving New Mexico and Southwest Colorado

      BBB Reports On

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