Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:03/14/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  August 23, 2023. Paid USD $3104. Spent thousands but went to no lunches. When I signed up, I was going on vacation, so they advised me to put my membership in hold. Unfortunately there was a limit to how long you can put your membership on hold. When an immediate family member died soon after that, my 6 months of hold ran out. They didnt care, they didnt offer me anything. They just said too bad and kept my money. They dont care about actually introducing you to anyone one. When I was actually active briefly, the sent me offers to go on dates with people that were far beyond my very lenient criteria (e.g., morbidly obese, elderly). Also if you decline such an offer it counts against you, as if you used up one of your total allotted dates. The pool of dates is bad. Even after giving my feedback, they continued to offer me similar dates. They didnt inform me that declining such awful matches that are way out of my acceptance zone count against me. They didnt inform me of this hold limitation. They said my membership expires after Ive gone on the allotted number of dates.

  Business Response

  Date: 03/19/2025

  The consumers membership has expired as she has exceeded the available hold time under the term of the membership agreement. She was placed on notice on 1/29/2024 that she had 168 days of hold remaining. She did not contact *** again until March 10, 2025, at which time her membership expired. We would be more than happy to discuss additional dating membership opportunities with the consumer, however, her membership has expired and she is not eligible for a refund. Thank you

  Business Response

  Date: 03/19/2025

  The consumers membership has expired as she has exceeded the available hold time under the term of the membership agreement. She was placed on notice on 1/29/2024 that she had 168 days of hold remaining. She did not contact *** again until March 10, 2025, at which time her membership expired. We would be more than happy to discuss additional dating membership opportunities with the consumer, however, her membership has expired and she is not eligible for a refund. Thank you

• Initial Complaint

  Date:03/13/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I signed up in October 2024 and was told that they were able to match me with my preferences of someone over 5' 10" and under the age of 62. I paid $2900 and the first "date" offered to me was someone 5' 8", which I reminded them was not in my parameters. The "**********" was rude and told me how much work it was to find a match for me so I contacted the person that signed me up and she changed my **********, also telling me that there were lots of potential men in my parameters. Second ********** sent me an email with a potential date, AGAIN not in my parameters, he was older than 62. I then requested a refund since it is obvious they have no intention of finding me a date within my parameters and only thing they followed through on was taking my money. I attempted to dispute it with my credit card company, but of course the parameters were not listed in the contract. Third "date" offered was 67, 4th "date" offered was 74! Unfortunately I did not read the reviews/complaints before I signed up or I would not have. This company is only capable of taking your money, not fulfilling their obligations.

  Business Response

  Date: 03/19/2025

  
  The consumer is 60 and was accepted as a client based on her agreement of dating to 67. All of the dates provided have been within the criteria outlined in the membership agreement and *** has provided the services as such. We take all things into consideration in the matching process, however,cannot guarantee that a man will be above 62 nor was the consumer told this would be the case. The consumer has a 12 month, 12 date membership joining *** 10.17.24. To date, the consumer has rejected all six of the dates provided by ***. We urge her to reconsider the dates we have provided as the professionals we feel they are an excellent fit, and she will not know if she has chemistry or a spark with them until she meets them in person. We will continue the search and select process for her next date and look forward to our continued partnership in dating. *** has fulfilled our obligations that are in line with the membership agreement the consumer reviewed, executed and agreed to upon being offered membership. Thank you.

  Business Response

  Date: 03/19/2025

  The consumer is 60 and was accepted as a client based on her agreement of dating to 67. All of the dates provided have been within the criteria outlined in the membership agreement and *** has provided the services as such. We take all things into consideration in the matching process, however, cannot guarantee that a man will be above 62 nor was the consumer told this would be the case. The consumer has a 12 month, 12 date membership joining *** 10.17.24. To date, the consumer has rejected all six of the dates provided by ***. We urge her to reconsider the dates we have provided as the professionals we feel they are an excellent fit, and she will not know if she has chemistry or a spark with them until she meets them in person. We will continue the search and select process for her next date and look forward to our continued partnership in dating. *** has fulfilled our obligations that are in line with the membership agreement the consumer reviewed, executed and agreed to upon being offered membership. Thank you.

• Initial Complaint

  Date:02/11/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Joined this service and after one year not one date. I was called by a ***resentative maybe three times in that year and then no calls until I called them asking what was going on. They said sorry you have a new *** but they didnt let me know for several months. I put my membership on hold so that I didnt lose anymore time. Six months later they call today to let me know they canceled me and I had 10 un used dates. Well they never gave me one date. This is a totally unethical company. They do not do what they promise. That just stole my money and NEVER put one date together.

  Business Response

  Date: 02/20/2025

  *** regrets the client did not enjoy her membership. She declined her first 2 dates and on October 2nd requested we place her membership on hold. From:****** Holmes Sent: Wednesday, October 2, 2024 5:51 PM To: Dyanjray M-IJL Subject: Re: Meet ****, your next date I have requested to put this account on hold. ****** We acted per her request and placed her membership on hold at which time she was notified she had 128 days of hold time remaining before the membership expired. She has not contacted us to return to active status and as such, her membership did expire. We wish her the best on her dating journey. 

  Customer Answer

  Date: 02/25/2025

   
  Complaint: 22928558
  
  I am rejecting this response because:

  They offered me 2 dates one the date declined the other I declined because I knew the date. After not hearing from *** for several weeks I found out that they changed my matchmaker but never let me know so for weeks I didnt even know who to call. So I put my service on hold as to not lose anymore time while they figured out who my new matchmaker was. Once my service was no longer on hold no one called me. Now they want more money to reopen my account. The nerve. I want a refund because I never had one date. Not one. Thats stealing and IJL should be ashamed. 
  
  Sincerely,
  
  *. ******

  Business Response

  Date: 02/26/2025

  The client requested to work with a different member of our team on July 31st.Her request was granted and that individual contacted her to discuss her membership, introduce herself and tell her about her next date. She was then provided three dates with her new matchmaker and placed her account on hold **************** hold request was not prior to her matchmaker being changed. We have not stolen anything from her and her membership has now expired.

• Initial Complaint

  Date:02/05/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I signed a 6 month contract for 6 dates to be provided by Its Just lunch in sept and immediately got 3 useless dates. Then nothing in October, November, December or January. Its Just Lunch blamed it on the holidays which was an outright lie. Its obvious to me they do not have any people in their database. I advised them of breach of contract, deceptive business practice, and fraud and demanded reimbursement for remains balance of my account. They stated they have. No Refund Policy,. This company is a ****. Accordingly to othe posting numerous class action suits have been filed against them. People should be advised not to use this scam dating company

  Business Response

  Date: 02/20/2025

  *** regrets to learn the consumer has not enjoyed his experience thus far as this is not the norm. The membership he purchased was for 6 months,6 dates, whichever comes last not to exceed 12 months. The consumer has been provided with 5 dates thus far, two he accepted to meet and three he declined to meet. We did provide him one complimentary date so he currently has 2 dates remaining to be serviced by September 12, 2025. We disagree with his statements,he had a date 10/4, declined a date 10/9 and had a date 10/17. He declined his next date 11/18, was updated in December and January on our recruitment efforts and declined his next date in February. His membership is clear on how the services are to be provided and what the membership offers. He reviewed it, had as much time as necessary to ask questions before executing it and his signature reflects that he agrees with the services being provided and as such a refund is not appropriate. We look forward to sharing the details of this next date once available.

• Initial Complaint

  Date:01/08/2025

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I hired and was promised that there were many prospects in my area. I was also promised that 3 prospects were not my limit. The "matchmakers" are very uninterested in really trying to match you with someone compatible. They do not provide the service that they verbally tell you and purposefully mislead you. The matches are not even in the same ball park. There is not a customer service department that you can really talk to. When you do call and complain your concerns they send you back to the same person. Worst experience of my life. A complete scam. COMPLETE. PLEASE TELL EVERYONE, so nobody else gets scammed. It's horrible.......and I feel very violated, it is hard enough to admit you need help , but then to prey on people's emotions is horrible.

  Customer Answer

  Date: 01/22/2025

  I want to notify you that I did NOT sign anything. So there can be no contract to which they maybe relying on.  Also it has been 2 weeks and I have not heard anything.  

  Business Response

  Date: 01/31/2025

  *** regrets to learn the consumer did not enjoy her membership. The terms of the membership were clearly outlined in the agreement she reviewed, executed and agreed to upon being offered membership with Its Just Lunch. Her agreement clearly outlines the number of months (3) and the number of dates (3) the consumer would receive. The consumer did receive 4 *** dates during her membership and has now expired. We regret she did not meet her special someone or enjoy the dating process and wish her the best on her dating journey. 

• Initial Complaint

  Date:01/01/2025

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I bought the service 3 years ago, but it ran out a few months ago. They consistently ignored me and would not talk to me for months (sometimes as long as 6months) at a time. Usually I would have to call them, to remind them I paid for a service they were not providing. Originally I paid for 24 dates to be scheduled over a 2 yr period, but after 1 year of not getting a single date scheduled, using Covid as an excuse, had to argue to get a partial refund for only scheduling 12 dates. Might have been understandable if they had paused my contract time due to Covid since no/very minimal dates were being scheduled. However they counted all of Covid as part of the contract time.They promised tons of matches, but I only got 2 to 3 matches and only went on 1 online date and 1 in person date. In fact, when I talked with the online date, we found out that the matchmakers had lied about several criteria me and the other person had for our matches. I kept asking for matches that met my criteria, which were not very stringent. But they consistently could not meet the 3 criteria I had for them. Then when I was told my contract was up, I explained that I still had 11 dates to complete. And that they are failing to uphold their end of the deal. They stated that it was because I turned down good matches, based off their opinion.I have never had worse service from a company and consistently asked for them to either give me a refund or do their job, Instead they bounced me around 6 different matchmakers, failed to provide adequate service and stole my money. I really just want a refund and to be done with this company.

  Business Response

  Date: 01/03/2025

  
  We regret to learn the consumer did not enjoy his experience or meet his special someone. We provide fun first dates for busy processionals in a discrete and low pressure atmosphere. The consumer received ******************************************************** statute regarding dating services.Please have the consumer refer to his membership agreement that he reviewed,signed and executed indicating he understood the terms therein. The consumer is not eligible for a refund and we wish him the best on his dating journey. 

• Initial Complaint

  Date:07/15/2024

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On December 23,2022 I signed a contract with It's Just Lunch. I was told the amount for this dating service would be $3400 but if I immediately signed the contract it would only be $2400, which I unfortunately did. The contract stated 12 dates or 12 months whichever comes later. I had a total of 2 dates - one in January 2023 with "*****" and the other September 2023. That's it. They also put my account on a 6 month hold - don't know why.I plan on legally prosecuting It's Just Lunch FOR:1. Elderly abuse. They took my money and could not provide their service due to my age.2. Discriminantion. The 2 dates I had were not charged - only the female (me)and 3. Not abiding by the signed contract. They stated "no refunds" but how can you say that when you did not do your contracted part.I want a total refund or I will go forward.

  Business Response

  Date: 07/17/2024

  
  We regret the consumer was not satisfied with her membership with IJL, however, we adamantly disagree with her statements and sentiments in her complaint. IJL provided the services to the client as outlined in the membership agreement. The consumer expired due to her account being placed on hold as she was nonresponsive for an IJL date. The membership agreement clearly outlines the hold terms, when a membership would be placed on hold and that a membership will expire on hold if the consumer has not contacted us to return to active status prior to the hold time exceeding. This is also all outlined in the hold letter provided to the consumer September 27, 2023. She proceed to send us the following notes after we placed her on hold, and maintain her account on hold as she indicated she was not available for dating From: *********************;Sent:Wednesday, September 27, 2023 5:38 PM To: ************-IJL Subject:Re: YOUR DATE WITH ********** told you I am available anytime. What don't you get.We never discriminated against the consumer or were are part of any elder abuse. The consumer willing accepted the membership with IJL and participated in it, she is not eligible for a refund simply because she did not like it.  We wish her all the best on her future endeavors. 

  Customer Answer

  Date: 07/19/2024

   
  Complaint: 21983130
  
  I am rejecting this response because:

  The response from It's Just Lunch (IJL) is a bold-faced lie.

  You can see by the attached emails my frustration with IJL

  They would ask my availability and when I told them I am retired and available any time but would give them dates 

  they would come back with "they are not available"

  That is why I had a "zoom" conversation with ****** (attached) stating that IJL had it a** -backwards.  They should have asked the Gentlemen first as I told them I am always available.

  Apparently I am not the only BBB complaint with this "company" as there has been class action suits against IJL.

  They need to close down as they are a total scam and a shame they get peoples hopes up and trash it.
  
  Sincerely,
  
  *************************

  Business Response

  Date: 07/26/2024

  
  IJL contacted the client January 19th at 11:52am, January 23rd at 5:19pm and January 26th at 5:38pm to see if she would like to continue dating. She never responded and as such her account remained on hold and has since expired. Thank you.

• Initial Complaint

  Date:06/12/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Good Morning,I am reaching out to file a formal complaint against the entity It's Just Lunch. I joined and paid $3,900 for their promised matchmaking services on Friday 3/29/24. Since then, it has been unprofessional and severly under par of what was promised. I have complained to them several times after only being matched with 1 actual date, and only shown 3 members in total since my joining. The matchmakers assigned who are supposed to reach out to me and provide this service, do not reach out. You will see from all of the emails attached how much I had to reach out to them. They said they would follow up and it was only after I chased them, then they would try and fix the issue. For a service that totes high class matchmaking, they treat their customers like the self service check in at ********. They should not be allowed to charge the amount for what they advertise. I would hate to think that part of the reason I am being given such terrible treatment and possibly discriminated against by this service is because of my ethnicity or I don't have the sterotypical trophy wife "look", i.e., slightly overweight & hispanic. All I am asking for is my money back since they have not delivered on anything they have promised. I should not have to chase a business this hard when I have paid this amount of money. I just want my refund and we can go about our separate ways.

  Business Response

  Date: 06/27/2024

  IJL regrets to learn the consumer has not enjoyed the experience, as this is not the norm. IJL has provided the services as outlined in the membership agreement the consumer reviewed, agreed to and understood as provided by her execution of the agreement. The consumers statements on the number of dates provided is not accurate. We have provided 6 dates to her in total. One she scheduled a date with. We are disappointed to see the consumer has declined 5 of the dates IJL has presented to her. She came to the professionals for a reason, and the only way to determine if you will have chemistry with someone is to sit down with them face to face. The consumer is currently utilizing the hold portion of her membership and we look forward to continuing the search and select process for her next date once she returns to active status. IJL has and can continue to provide the services as outlined in the membership agreement and accordingly a refund is not appropriate. Thank you!

  Customer Answer

  Date: 06/27/2024

   
  Complaint: 21838279
  
  I am rejecting this response because:

  It is inaccurate that they presented me with 5 dates

  i had one date

  The second date I was presented with and agreed to, the other person said no to me

  the third person was presented twice (which IJl is passing off as two different people which is inaccurate)

  The fifth person I was presented, *** had handled this so badly and I was already pursuing this route of filing a complaint that the matchmaker suggested we HOLD.  
  

  Meanwhile, what your recruiters promise in the verbal call before they send the member agreement doesnt align.  Your recruiters gave a completely false representation of this process and that is why Im complaining.  I also find the timing of IJL response curious becuase you waited UNTIL the matchmaker put me on hold to respond to this.  This is the only consistent part is IJL actions AFTER I chase or they put me in a terrible position.

  this is a horrible way to treat people who have spent a lot of money for this service.  Its irresponsible and your team sold a false impression to get me in the door and pulled a classic bait and switch.  Its not ok and for IJL to take zero responsibility on this whole situation is beyond maddening at this point.  You should be ashamed duping people and verbally promising them one thing while hanging them sign something that is nothing like what was discussed.  That is the root of the issue.  I was told one thing before signing up and now *** wants to hide behind the contract and 100% put it on the customer.  
  

  This is why I complained.  IJL should be held accountable for what their team promised before the membership agreement and then how they handled it once they had my money.  If they tried to see this from my perspective, they would hate it if the shoe was on the other foot.  

   

  
  
  Sincerely,
  
  ***************************

  Business Response

  Date: 06/27/2024

  Here is a summary of the 6 dates IJL has provided the consumer.
  *****- Declined
  *******- Declined
  **** Declined
  ****- Declined her
  *******- date booked, originally scheduled and then had to be rescheduled
  *****- Declined
  IJL regrets she doesnt like the process, or hasnt liked the relationship with her matchmaker, however, this does not make her eligible of her membership fee, simply because she wants her money back. She signed an agreement and IJL has provided the services as such.Her account will remain on hold until she is available and ready to date.

• Initial Complaint

  Date:05/07/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  This is a matchmaking service. They promise to give you dates that meet 3 parameters, age, religion and parental status.They did not.

  Business Response

  Date: 05/08/2024

  
  IJL regrets to learn the consumer has not enjoyed her experience thus far as this is not the norm. *** has presented two dates to her, one which we did not count in her guaranteed dates. We are currently in the search and select process for her next date and will contact her once available. Thank you!
  
  

  Customer Answer

  Date: 05/08/2024

   
  Complaint: 21674984
  
  I am rejecting this response because:
  They did not present 2 dates, they presented 3. All 3 did NOT meet my parameters. They should check their records and their email communications..

  In addition, they are NOT currently in the search and select process. No-one has reached out to me since received my email of dissatisfaction that I sent to both the sales person and the matchmaker.

  Thus, neither of their responses is true or accurate.
  Sincerely,
  
  ***************************

  Business Response

  Date: 05/10/2024

  The consumer joined in March for a 6 month, 6 date membership. She has declined to meet three dates, 1 of which we did not count as a date introduction. She has 1 date per month per her agreement. We are right on track with providing the services under the memberships agreement. Consumer is not eligible for a refund because she doesn't like the process or her dates. IJL will contact the consumer once her next date is available.

  Customer Answer

  Date: 05/11/2024

  The response you received from its just lunch is incorrect. According to the signed contract I have they must meet 3 parameters. They did not meet those 3 parameters for any of the three dates. So they are not abiding by the contract. I do not understand how the case can be closed if they are not fulfilling the contract.
  In addition, they have not reached out to me since receiving my letter of complaint in March.
  So they are not in the process of providing me any services.

  Customer Answer

  Date: 05/16/2024

  They reached out to me today for the first time in 2 months so they are incorrect in their being in contact with me. They are not providing the services they were supposed to.

  Business Response

  Date: 05/24/2024

  Hello, thank you for the update. BBB has determined your company has addressed the issues within the complaint; therefore we have closed this case in our files. This matter will appear in your BBB Business Profile as: Answered - The Business addressed the issues within the complaint, but the consumer did not accept the response, OR BBB has not heard back from the consumer as to their satisfaction.

   

  Business Response

  Date: 05/24/2024

  Hello, thank you for the update. BBB has determined your company has addressed the issues within the complaint; therefore we have closed this case in our files. This matter will appear in your BBB Business Profile as: Answered - The Business addressed the issues within the complaint, but the consumer did not accept the response, OR BBB has not heard back from the consumer as to their satisfaction.

   

• Initial Complaint

  Date:04/29/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I totally regret I signed up & paid $2500 for It's Just Lunch dating site in November 2023. I still (6 month) did not get any date. They sent 65 year old men's picture for the date, although I put ***** y.o. That old men is not even close to my taste I described to them. I really hoped for that much money they would do good job. They promised that they would hand pick a match specifically for me. It is definitely Scam! I wish I saw all these complains before I signed up. Why IJL still exists and prospering with lies. Why nobody can do anything to shutdown their dishonest company? IJL Team, keep in mind, ***** will definitely get you all whoever involved in this fraud dating site. Karma will get you all your family, kids for 7 generation! Burn in the **** for all your lies, dishonesty and terrible customer service!!! On behalf of millions of unsatisfied clients.

  Business Response

  Date: 04/29/2024

  IJL regrets to learn you have not enjoyed your experience thus far as this is not the norm. Your account was just returned to active status as you were placed on hold for non-response when your matchmaker reached out with your next date. Your first two dates you declined, and your matchmake contacted you on Friday with your next date. We look forward to hearing more from you once your date is scheduled and attended. Thanks~!

  Customer Answer

  Date: 05/13/2024

  Hi,

  I would like to thank BBB team for their great impact on IJL service. 

  I would like to let you know that after my complaint about IJL, they  contacted me right away and I had my first date with 59 years old man. My preference is 52-56. I paid IJL $2400 for 12 dates within 12 month, but I got 1 date within 6 month.

  Hopefully IJL will continue to do their job to satisfy their clients. 

   I will keep you updated every month to show how good IJL is doing their job. 

  Thank you again.

  Jan