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Business Profile

Air Conditioning Contractors

Sun Country Heating & Cooling, Inc.

Reviews

Customer Review Ratings

5/5 stars

Average of 3 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromDonald C

    Date: 11/24/2023

    5 stars

    Donald C

    Date: 11/24/2023

    Our heater stopped functioning and Sun Country came to the rescue. Expected arrival was supposed to be 10:00 AM but Cameron arrived about 40 minutes early. He discovered the issue (bad ignitor) and had it replaced in less than 30 minutes. In addition, he did an overall check of the AC - Heater unit and gave us an update on what he found. Cameron also answered other questions that he really didn't have to.
    Overall, we had an exceptional experience with Sun Country and would not hesitate to recommend them to others. I definitely intend to use them for any future work.
    BTW, I went with Sun Country based on the reviews and other information I got from this site.
    It is so refreshing to do business with a fair and honest company that has its customers best interests at heart.

    Sun Country Heating & Cooling, Inc.

    Date: 12/05/2023

    Hello there Donald!


    Thank you so much for your RAVING review on THE BETTER BUSINESS BUREAU SITE! We sincerely appreciate your fantastic review and for taking the time to care to do so on behalf of our company!

    Our community in Las Vegas (and surrounding) depends on reviews to make their own selection of which company to use as their Heating and Cooling needs, so you really helped!

    We are honored to serve you and cannot express it enough how we certainly appreciate this amazing review on the BBB!


    And may I also add, your tech Cameron, will be elated to read your very kind review, we all love it and appreciate your opinion! We truly thank you for recommending our company! Yay to you!


    Most Sincerely yours,

    Alexis, Manager, Customer Relations on behalf of Sun Country Heating & Cooling and Sun City Heating & Cooling

    702-617-8159

    702-873-121

  • Review fromchristina m

    Date: 06/23/2023

    5 stars

    christina m

    Date: 06/23/2023

    Called Sun Country for a warranty repair when my regular AC company never called back to sched an appt or give me a quote. Carlos, the tech at Sun Country, was punctual, courteous, knowledgeable and efficient. I got a text when he was on his way, and his truck was clean and professional--as was the work. Art and Alexis in the main office helped me with the parts and paperwork. This outfit charges fair prices and knows how to repair HVAC units. That is saying A LOT in Las Vegas! I think I found a more attentive HVAC contractor. Will use again.

    Sun Country Heating & Cooling, Inc.

    Date: 12/05/2023

    Hi there Christina!


    Thank you so much for your GLOWING 5 STAR review on THE BETTER BUSINESS BUREAU SITE! We sincerely appreciate your raving review and for taking the time to care to do so on behalf of our company!

    Our community in Las Vegas (and surrounding) depends on reviews to make their own selection of which company to use as their Heating and Cooling needs, so you really helped!

    We are honored to serve you and cannot express it enough how we certainly appreciate this amazing review on the BBB! WOW


    In addition, your tech Carlos will be over the moon reading this lovely review! Including Art, our GM and of course, thank you for your sweet compliment to me as well, Alexis yay!


    We are so delighted! THANK YOU AGAIN!


    Most Sincerely yours,

    Alexis, Manager, Customer Relations on behalf of Sun Country Heating & Cooling and Sun City Heating & Cooling

    702-617-8159

    702-873-1217

  • Review fromAngie F

    Date: 04/06/2023

    5 stars

    Angie F

    Date: 04/06/2023

    I’ve used SUN COUNTRY to tune-up my a/c units before summer & also for repairing my heating system this year when my igniter needed to be replaced. On all 3 occasions, Alexis set-up the appointments promptly , the tech came on time, cleaned & checked my systems, changed my filters & was courteous & professional. Their prices are very fair & I recommended them to several friends & neighbors who were also pleased with every aspect of their services! We are all so happy we found a RELIABLE & HONEST CONTRACTOR & recommend them without hesitation!

    Sun Country Heating & Cooling, Inc.

    Date: 04/10/2023

    Hi there Angie!


    Thank you so much for your GLOWING
    review on THE BETTER BUSINESS BUREAU SITE! We sincerely appreciate your fantastic
    review and for taking the time to care to do so on behalf of our company!

    Our community in Las Vegas (and
    surrounding) depends on reviews to make their own selection of which company to
    use as their Heating and Cooling needs, so you really helped!

    We are honored to serve you and
    cannot express it enough how we certainly appreciate this amazing review on the
    BBB!

    Most Sincerely yours,

    Alexis, Manager, Customer
    Relations on behalf of Sun Country Heating & Cooling and Sun City Heating
    & Cooling

    702-617-8159

    702-873-1217

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