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Find a Location

Valley Appliances has 1 locations, listed below.

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    Business ProfileforValley Appliances

    Appliance Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Las Vegas, NV 89123
    BBB File Opened:
    3/10/2020
    Years in Business:
    6
    Business Started:
    10/2/2017
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Contact Information

    Principal

    • Mr. Georgi Lazarov, Owner

    Customer Contact

    • Mr. Georgi Lazarov, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/11/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    On March 15th, my tenant called to say that the freezer wasn't keeping food cold. I contacted AHS, assigned Valley, and they met with him on 3/17. He was told it needed a gasket, water line, and motor fan. On March 23rd tenant called and said Valley brought the wrong parts. On March 29th, my tenant called Valley. Valley submitted a request for parts to AHS and did not get confirmation to proceed. On March 31st, my tenant called AHS, and AHS canceled the work order for Valley, and AHS was to give me a cash-out option. I contacted AHS - their notes - Said Valley replaced the thermostat without needing a gasket. Or, it seems like a water line or motor fan. According to my tenant, no parts were installed by Valley. All I know, I spent $1399 to purchase a new refrigerator. I have no idea what Valley did/did not do. If they can't fix the refrigerator, then American Home Shield owes me a cash-out. AHS is NOT giving me any money based on Valley's note that they replaced a thermostat.Did you or did you not repair the appliance?
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    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Sharon D

    1 star

    05/31/2024

    Valley Appliance is a scam company they never fix our microwave. Had it for over 2 weeks. The worker brought it back never plugged it in because he knew that it made a loud grinding sound. He never repaired the heating problem in the microwave. Then he lied cause he was unable to fix and said we have grease in the microwave and roaches. Wow what a lier. He himself took pictures of the microwave twice before and after digging his hands thru out the microwave for over a month and never seen any critters. Scammers along with Home Shield I hope that 75$ was well worth it. This company is definitely dishonest. To many complaints for Nevada residents over the years.

    Local BBB

    BBB of Southern Nevada, Inc.

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