Business ProfileforTriton Auto Care

On 3-31-22 I went in to talk to Bill about the work I wanted done to my 2011 ********** 3. Replacing an internal shift fork. This job involves opening up the transmission, that is why I personally spoke to Bill.we pulled up diagrams and confirmed the work i needed done involved opening up the transmission The additional jobs that I wanted done to my Mazda included: The 1st&2nd gear shift fork, A Clutch kit installation, a rear main seal, and OEM throwout Bearing, a Throw out bearing fork, and Wheel bearings. On 4-4-22 I dropped my Vehicle off. 4-15-22.I was told by the shop that they have my transmission pulled out of the car but they are not able to replace the shift fork for gears 1&2, The MAIN reason I took my car in. I was told because it was a sealed transmission,which was already known. I could have been told before the transmission was pulled from the car, so I could have just taken it somewhere with the capabilities. After receiving my vehicle back, I noticed that technicians did not install the OEM throw out bearing as I had emphasized various times. After doing a quality check on work I noticed My air intake filter was crushed, my custom ********* Battery box was broken, My driver side lower control arm ball joint was damaged, and there was a small puddle of engine oil coming from the rear main seal I had replaced The work was not done correctly, and I was led to believe that job tasks were able to be performed that in fact Triton auto and his team were not able to perform, Costing me more money on my end. I stated before I would usually give places another shot but because of all of the negative events that have stacked up and the very long turnaround time, I would rather take it to a more capable team with better abilities and turn around times. I am asking for a full refund and replacement of damaged components and the labor time to install damaged components