Business ProfileforREBEL

May 17th around 3pm i went to the Rebel store on Pecos Rd to buy a bottle of water and get money off my card. The cashier told me when i'm ready to pay i can. I use my card through my phone digital wallet. I put in i wanted $40 cash. The first transaction declined. I asked do i need to retry it and the cashier told me to try again. The second time it went through and i got my money and left. When i woke up around 5am May 18th my phone notification went off showing ARCO process another $43.24 from my account. One went through May 19th. The second one is still processing from May 18th and i reach out to ARCO company multiple times and no one has resolved my issue or refunded me my money. I was charged twice. I even emailed them and they said they couldn't find this location call the 800 number. I called and left a message and still haven't received a call back. I just want my refund because i don't understand how you take another $43.24 out of my account twice. I think the first declined try again later and ended up taking the money out of my account. It reads the amount should be resolved in 7 days. It'll be a month in another week and a half that my money is still processing.