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Business Profile

Health Products

BB Company

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

4.26/5 stars

Average of 174 Customer Reviews

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Review Details

  • Review fromBonnie W

    Date: 04/10/2025

    5 stars

    Bonnie W

    Date: 04/10/2025

    I have found these products amazing I didn’t have any problems with shipping my orders comes really fast I am loosing weight and don’t have to give up eating all my favorited foods my hot flashes are almost non existence I have lots of energy I just started the one for respiratory problems hopefully this one works like the rest I am on for me it’s will worth it

    BB Company

    Date: 04/14/2025

    Hi Bonnie,

    Thank you so much for your kind words!

    We're absolutely delighted to hear that you've had a smooth experience with your orders and that you're already noticing such positive changes — from weight loss and fewer hot flashes to having more energy. That’s incredible!

    It’s great to know that you’re able to enjoy your favorite foods while still feeling your best. 

    Your support and trust mean the world to us. We're cheering you on every step of the way!

    Sincerely,
    Customer Happiness Team
    The BB Company
  • Review fromAlexandra S

    Date: 02/17/2025

    1 star
    Extremely disappointed with this company. I ordered 1 bottle of Provitalize on 2/7/25. It hasn't even shipped. The label was only just now created. I asked for a refund, but they won't. The 5 to 7 days they list is false advertising. A complete waste of time and money! -Alexandra
  • Review fromColleen M

    Date: 02/15/2025

    1 star

    Colleen M

    Date: 02/15/2025

    Even though I have liked this company’s products, they are not reliable and at times practice unreputable business practices, such as charging you for supplements they are aware they cannot for fill. Then they give you the run around when you inquire about your order. This has happened to me several times, unfortunately.

    BB Company

    Date: 02/20/2025

    Hello Colleen,

    Thank you for sharing your feedback with us.

    We’re truly sorry to hear about your experience and understand how frustrating this must have been for you.
    Please know that we are committed to providing reliable service and transparency in all our transactions.

    We’d love the opportunity to make things right and ensure you receive the support you deserve. Please reach out to our customer happiness team, and we’ll do our best to resolve any outstanding concerns as quickly as possible.
    Looking forward to assisting you.

    Sincerely,
    Customer Happiness Team
    The BB Company
  • Review fromBetsy R

    Date: 02/12/2025

    3 stars
    Really slow service. I ordered my first bottle on a subscription and they have not sent it. I went to the chat on their website and was told it takes 7 days to process the order then another 14 days to receive it. That is unacceptable and I will cancel my subscription.
  • Review fromPamela R

    Date: 01/25/2025

    1 star

    Pamela R

    Date: 01/25/2025

    BUYER BEWARE: I am extremely disappointed with this company. I purchased Provitalize and gave it a 3 month trial. Unfortunately, before deciding the product did not perform as advertised, I “in good faith” subscribed so my future orders would be more affordable. Again, unfortunately I decided the product was not for me and requested a refund for 3 unopened bottles and was denied. I feel this company should be much clearer as to what qualifies for the 90 day guarantee. Instead they state you should give the product a chance and push subscription with cost reduction. So disappointed in this customer service. Is it worth having an extremely unhappy customer.

    BB Company

    Date: 01/30/2025

    Hi Pamela,

    Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience and understand how frustrating it can be when expectations aren’t met or when there’s any confusion regarding our policies.

    To clarify, our money-back guarantee applies only to one-time purchases, while subscription orders are not eligible for a refund. This policy is clearly stated on the product page in bold text and is also presented during the checkout process, where customers must review and acknowledge it before completing their purchase.

    We genuinely appreciate you giving our product a try, and your feedback is invaluable as we continue to improve both our products and the clarity of our policies. If there’s anything else we can do to assist you, please don’t hesitate to reach out.

    Sincerely,
    Customer Happiness Team
    The BB Company
  • Review fromEpps S

    Date: 09/09/2024

    1 star

    Epps S

    Date: 09/09/2024

    BEWARE!! It's no wonder this company is not accredited. Their sales tactics and business practices are disingenuous at best. Issue #1: Immediately after placing my first order, I sent an email to ask and confirm the reward points were given and confirmed. If not, then I wanted the order cancelled and I would place a new order. The company does not have a tel number so email is the only form of communication. They took several days to respond and by the time they did, they stated my order was already in the process of being shipped and thus, could not cancel it nor would they issue the reward points. Mind you, when you place your order, their process asks if you want to sign up for reward points, which I selected yes. Issue #2: I initially ordered 60 days worth of the slim gut bundle, in an effort to give it a sincere trial. When I ordered, I signed up for a subscription service and figured I would cancel if I didn't like the product. But if I did like the product then I would continue receiving it. I made sure to read their money-back guarantee policy which states: "We practice a 90-day money-back guarantee on product quality that covers the first order of each unique product or bundle. In the case that you are not satisfied with the results of using our product, you can get in touch with our Customer Happiness team to enquire about your eligibility for a money-back guarantee claim by CLICKING HERE." Key word "first-order" vs "one-time order." Approximately 45 days into trying the product, I asked for a partial refund as I purchased the slim gut bundle which consists of two products. I felt one product worked but one did not. They refused to honor their money-back guarantee because I elected a subscription service, despite it being my first-order, only receiving one order, and still in the trial period. It took a while for me to understand the difference between first-order and one-time order since I had only received one order. Switch-n-bait! BEWARE!!

    BB Company

    Date: 09/12/2024

    Hello Jana,

    Thank you for taking the time to share your feedback. We apologize for any confusion and frustration you experienced regarding our Money-Back Guarantee policy. 

    To clarify, there are distinct differences between our Money-Back Guarantee for one-time purchases and subscription orders.

    For the One-time purchase orders:
    Our 90-day money-back guarantee on product quality covers the first order of each unique product or bundle starting from the day your order is delivered.

    Subscription orders:
    Subscriptions placed after Dec 11, 2023 are not covered by our Money-Back Guarantee, we encourage you to try our products via the one-time purchase option before signing up for recurring monthly shipments.

    During checkout, we ask all customers to agree to the terms of our Money-Back Guarantee to ensure full understanding before placing an order.

    Regarding our Rewards program, we regret to hear that your account was not active at the time of your order, and as a result, you were unable to receive rewards. Please know that an active account is necessary to earn rewards on any purchases made.

    Once again, we apologize for any inconvenience this may have caused. We genuinely appreciate your feedback as it helps us improve and better serve our valued customers.

    If there’s anything further we can assist with, please don’t hesitate to reach out.

    Sincerely,
    Customer Happiness Team
    The BB Company
  • Review fromLynn W

    Date: 07/26/2024

    5 stars

    Lynn W

    Date: 07/26/2024

    If you are ready to say GOODBYE to your “muffin top” then say HELLO to Provitalize. I’ve been using it for 4 months now and love my results, you will too!

    BB Company

    Date: 08/01/2024

    Hello Lynn,

    Thank you for sharing your positive experience with Provitalize! I am thrilled to hear that you have been enjoying great results after using it for four months.

    It's always rewarding for us to hear such positive feedback from our customers. I am delighted that Provitalize has helped you achieve the results you were looking for and that you are pleased with the outcomes.

    If you have any more feedback to share or if there's anything else we can assist you with, please feel free to reach out. Your satisfaction and well-being are important to us, and we are here to support you on your wellness journey.

    Thank you for being a valued customer and for choosing Provitalize.

    Sincerely,
    Customer Happiness Team
    The BB Company 
  • Review fromjill S

    Date: 07/22/2024

    5 stars
    Provitalize immediately solved my deep hip pain that has been keeping me awake for months! When I stand up after sitting a while I'm prepared to limp along for a few steps but the pain is gone. Hot flashes, especially at night, have been greatly reduced. I've also lost a few pounds and clothes feel looser. The big tummy I had every evening is much reduced. I was skeptical but it does seem to be working for me. I've cut the dose to 1 pill a day and will see if anything changes. It seems like once you take enough of the probiotics they should be reproducing in your gut all on their own. I noticed the price for 3 bottles has gone up $20 in the past month.
  • Review fromMelanie D

    Date: 07/21/2024

    5 stars
    Better Body Co has great supplements that gives the body what it needs to facilitate health healing and HAPPINESS! ??????????
  • Review fromJodi A

    Date: 07/17/2024

    5 stars

    Jodi A

    Date: 07/17/2024

    I have been taking Provitalize now for about a month and a half. I was a little skeptical at first. The more I took it...the better I felt. I am curious to see what happens after 3-4 months and after that. I am actually looking forward to it!! I know that these kinds of supplements take time. I can see and feel the difference right now, though. I was having a lot of hip and lower back and leg pain. Has gotten much, much better since I started Provitalize. A definite improvement!

    BB Company

    Date: 07/20/2024

    Hello Jodi,

    Thank you so much for sharing your experience with Provitalize! We're thrilled to hear that you're feeling better and noticing positive changes in your overall well-being after taking the supplement for a month and a half.

    We understand that skepticism is natural when trying out new products, but we're delighted that Provitalize has exceeded your expectations. It's great to see that the more you took it, the better you felt. We believe in the power of consistency and are confident that you'll continue to experience even more benefits as you progress to the 3-4 month mark and beyond.

    We appreciate your patience in recognizing that supplements like Provitalize require time to work their magic. It's fantastic that you're looking forward to the future and eagerly anticipating further improvements. We're committed to providing you with the support you need throughout your journey.

    Moreover, we're delighted to learn that Provitalize has had a positive impact on your hip, lower back, and leg pain. It's always rewarding to hear stories of our customers finding relief from discomfort and experiencing improvement in their quality of life. Your feedback reaffirms our dedication to creating products that make a real difference.

    If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to support you every step of the way.

    Thank you once again for choosing Provitalize and for taking the time to share your wonderful review. We're truly grateful for your trust and confidence.

    Warm regards,
    Customer Happiness Team
    The BB Company 

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