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Business Profile

Health Products

BB Company

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Health Products.

Reviews

Customer Review Ratings

4.26

Average of 174 Customer Reviews

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Review Details

  • Cheryl B

    Date: 06/23/2022

    Cheryl B

    Date: 06/23/2022

    I have only been taking for a month ... nothing yet 😕

    BB Company

    Date: 06/29/2022

    Hi Cheryl,
    Thank you for your feedback! On average customers notice results in 6-8 weeks. The first month is an adjustment period for many. We believe you'll start to see results as you move forward on your journey.

    Sincerely,
    Barbara
    Customer Happiness Team
    Better Body Co.

  • Dee G.

    Date: 06/22/2022

    Dee G.

    Date: 06/22/2022

    This company sucks. No customer service phone number, the customer service representative on chat kept asking the same questions that I already answered, sent emails and no one responds. They keep declining my mastercard that works everywhere else I use it. Contacted the card company and they see no issues on their side and no attempts at a purchase from the Better Body Company.

    BB Company

    Date: 06/24/2022

    Hi Diane,

    Thank you for your non-product review and we're sorry to hear that your card was declined. We do apologize that you are having trouble after a successful one-time order in April. We only provide support via email and live chat at this time which is why no phone number is provided. Our agents, via email, did reply to your gmail email address requesting a screenshot of the decline message so that we could review it.

    No reply was received from you.

    If you are attempting to use a prepaid Mastercard to purchase a subscription, some prepaid card companies limit use to one-time purchases only. You would need to make sure the card supports subscription purchases. Sadly, this is not something we control from our end and it would not show as a "declined transaction" with them.

    Please reach out to the card company and verify that recurring subscriptions are supported on the card.

    Sincerely,
    Barbara
    Customer Happiness Team
    Better Body Co.

  • Wanda M

    Date: 06/15/2022

    Wanda M

    Date: 06/15/2022

    I'm a 60 year old woman. I've been having so many hot flashes since starting parimenopause at 40. I was unable to sleep throughout the night bc of hot flashes and night sweats. I've also suffered with terrible gastric reflux for the last 5 years. Since starting Provitalize 3 months ago, my hot flashes have significantly decreased. I'm able to sleep through the night. Also, my reflux has disappeared. I can eat anything without worrying about the burning, sour taste in my throat. I will continue to use this fabulous product.

    BB Company

    Date: 06/17/2022

    HI Wanda,

    Thank you for your review and we're so happy to hear that your quality of life has improved since beginning Provitalize. Better sleep alone helps daily life in so many ways, but you've seen reduced acid reflux and reduced hot flashes/night sweats as well. That is fantastic!

    Sincerely,
    Barbara
    Customer Happiness Team
    Better Body Co.

  • Angela B

    Date: 05/27/2022

    Angela B

    Date: 05/27/2022

    I started using Provitalize two years ago - it has reduced menopausal symptoms, improved digestion, and I've lost 54 pounds! Highly recommend. - Angela age 51

    BB Company

    Date: 05/31/2022

    Hi Angela,

    Thank you for sharing your review with us and the BBB community! We are happy to hear of your great weight loss, reduced menopause symptoms, and improved digestion.

    Way to go!

    Sincerely,
    Barbara
    Customer Happiness Team
    Better Body Co.

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