Business ProfileforLas Vegas Mobile Mechanic
At-a-glance
Related Categories
Business Details
- Location of This Business
- Las Vegas, NV 89117-8960
- BBB File Opened:
- 8/6/2020
- Additional Contact Information
Email Addresses
- Primary
Customer Complaints
8 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/14/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I contacted Las Vegas mobile mechanics to come diagnostic my car and possibly to the repair work. My car wouldnt start and when I got it towed to my house the tow truck guy told me it could be the starter and I made the mechanic **** from Las Vegas mobile mechanics aware of that. But still made it cleared that the diagnostic should still be ran. After maybe 5-6 minutes he comes back and says yea its the starter I asked him are you sure ? He replied yes. The mechanic took ***** minutes to change the starter. He turned my car on , didnt start he said he to Jump start the car since the start was new the car started. He immediately left.. when I got into the car to drive it. It immediately turned off as soon I I put it on drive. I called the manager ***** he basically told me if he sets someone to come check out the new problem he was going to charge me again. I explained to him that I was charged $130 for a diagnostic to find what was wrong with my car, he said that his mechanic didnt have the rite machine to do the full diagnostic.how is that my fault. The manager ***** came a day after with his machine and told us it was a censor. We asked if the starter really needed to be replaced, he said yes. He said this new issue is new I asked him to review the work his mechanic did he stated he did a good job.. the next day another one of his mechanics came to replace the censor and after he told us the starter was placed wrong and it made it overheat. His own mechanic told us this which we have video of him saying it.
This is a follow up to a previous complaint. After several miss diagnostics the manager ***** called me saying he finally knows what the issue was which was that my engine was shocked meaning my engine gave out. Now before Las Vegas mobile mechanics ever touched my car I never ever had issues with my car. I need this issue resolved.
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