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Business Profile

Nutritionist

Unimeal

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Nutritionist.

Reviews

Customer Review Ratings

1.57

Average of 28 Customer Reviews

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Review Details

  • Victoria O

    Date: 04/29/2025

    Victoria O

    Date: 04/29/2025

    tried using the app to lose weight, and when I did, the system charged $15.49 for one month and automatically charged $49.99 for coaching services, which I did not request. I canceled immediately without any success. I did it through PayPal, but it was also unsuccessful. This is a scam! Even a plane ticket can be canceled within the first 24 hours — I don't understand how this app is still active and offering services when it's clearly a scam. They make an extra charge with the initial authorization, don't return the money, and keep operating. Someone needs to stop this. It's unfair.

    Unimeal

    Date: 05/05/2025

    Dear Victoria ******, Thank you for taking the time to submit your message through the Better Business Bureau. We’ve thoroughly reviewed your complaint filed with the BBB platform and want to address the concerns you've raised. It's important to clarify that Unimeal is a weight loss management application, offering users personalized meal plans and workouts. We aim to deliver the best possible experience to all our customers. In this case, we were not able to locate any charges from our side based on the information available from your message on the BBB. We will reach out to you at the email address to request additional information so we can investigate this matter further. If you have any questions or comments, please don't hesitate to reach out at [email protected]. We are always here to help. Best regards, Unimeal Team

    Unimeal

    Date: 05/07/2025

    Dear Victoria ******, Thank you for taking the time to submit your message through the Better Business Bureau. We’ve thoroughly reviewed your complaint filed with the BBB platform and want to address the concerns you've raised. It's important to clarify that Unimeal is an app that offers a personalized meal plan that is tailored to your preferences and designed to help you develop healthy eating habits. User accounts are created manually by customers themselves during the subscription process. We do not generate accounts automatically. To subscribe to our service, customers need to provide their billing information during the payment process on our website. We strive to provide every customer with the best possible experience. Thank you for the additional information, with the help, we were able to identify your account, which is located under the following email - [email protected]. We have reviewed records in our database and identified a total of 65.18 USD in charges to your bank account. This is confirmation that the full amount was refunded. Your subscription has been successfully canceled at your request. Rest assured, there won't be any additional charges. Please be aware that it may take up to 10 days for the refund to show up on your bank statement, depending on your card issuer. We believe that the best solution has been found for you, and we would sincerely appreciate it if you would mark this matter as satisfactorily resolved if the outcome suits you. If you have any questions or comments, please don't hesitate to reach out at [email protected]. We are always here to help. Best regards, Unimeal Team

  • Daniel L

    Date: 04/25/2025

    Daniel L

    Date: 04/25/2025

    The recipes are great, but I would like more options for different budgets. Otherwise, the app is very useful!

    Unimeal

    Date: 04/29/2025

    Dear Daniel, Thank you so much for your feedback! We're glad to hear you're enjoying the recipes and finding the app useful. We truly appreciate your suggestion about including more options for different budgets — it's great input, and we're working on expanding our offerings to better meet the needs of all our users. Best regards, Unimeal Team

  • Olaf B

    Date: 04/20/2025

    Olaf B

    Date: 04/20/2025

    Simple recipes, effective workouts and 24/7 support. It feels like you are being guided by a personal nutritionist. ??

    Unimeal

    Date: 04/23/2025

    Dear Olaf, Thank you for taking the time to submit your message through the Better Business Bureau. We appreciate your honest feedback regarding the Unimeal app. We are delighted to hear that you enjoy your personalized meal plan. If you have any questions or comments, please don't hesitate to reach out at [email protected]. We are always here to help. Best regards, Unimeal Team

  • John F

    Date: 04/15/2025

    John F

    Date: 04/15/2025

    Horrible service. Bait and switches you into a long term plan and charges your account without you knowing and refuses to refund even if you have never used their app/services. I would like a full refund as I never agreed to being charged over $100.

    Unimeal

    Date: 04/16/2025

    Dear John, Thank you for taking the time to submit your message through the Better Business Bureau. We’ve thoroughly reviewed your complaint filed with the BBB platform and want to address the concerns you've raised. It's important to clarify that Unimeal is an app that offers a personalized meal plan that is tailored to your preferences and designed to help you develop healthy eating habits. User accounts are created manually by customers themselves during the subscription process. We do not generate accounts automatically. To subscribe to our service, customers need to provide their billing information during the payment process on our website. We strive to provide every customer with the best possible experience. We have reviewed records in our database and identified a total of 69.99 USD in charges to your bank account. This is confirmation that the full amount was refunded. Your subscription has been successfully canceled at your request. Rest assured, there won't be any additional charges. Please be aware that it may take up to 10 days for the refund to show up on your bank statement, depending on your card issuer. We believe that the best solution has been found for you, and we would sincerely appreciate it if you would mark this matter as satisfactorily resolved if the outcome suits you. If you have any questions or comments, please don't hesitate to reach out at [email protected]. We are always here to help. Best regards, Unimeal Team

  • Tina R

    Date: 04/13/2025

    Tina R

    Date: 04/13/2025

    I used to think that proper nutrition was boring. Unimeal proved that this is a myth! It became delicious, simple, perfect!

    Unimeal

    Date: 04/16/2025

    Dear Tina, Thank you for taking the time to submit your message through the Better Business Bureau. We appreciate your honest feedback regarding the Unimeal app. We are delighted to hear that you enjoy your personalized meal plan. If you have any questions or comments, please don't hesitate to reach out at [email protected]. We are always here to help. Best regards, Unimeal Team

  • Marco R

    Date: 04/08/2025

    Marco R

    Date: 04/08/2025

    I really began to understand WHAT and HOW to eat! This is not just weight loss, but a new standard of living!

    Unimeal

    Date: 04/10/2025

    Dear Marco, Thank you for taking the time to submit your message through the Better Business Bureau. We appreciate your honest feedback regarding the Unimeal app. We are delighted to hear that you enjoy your personalized meal plan. If you have any questions or comments , please don't hesitate to reach out at [email protected]. We are always here to help. Best regards, Unimeal Team

  • Pearl O

    Date: 03/25/2025

    Pearl O

    Date: 03/25/2025

    I agreed to try the $15.19 trial and when I did except it, it asked if I wanted to try the $49.99 one and worded it in such a way that I misunderstood and clicked it after paying for the first one and at once PayPal snatched the $49.99. I realized what had happened and at once typed, No, please refund this monies back to my account because it was a mistake in reading what was said. It was an immediate response taken. I have much correspondence to show everything I said. I got the run around from your company and also PayPal saying they were checking into it and how long it would take. I continuously wrote and you continued to say PayPal would handle the issue. Finally, PayPal wrote denying my refund and complaint and I continued to text your company and called PayPal and put in another formal complaint and asking for my monies to be returned to my bank account, they continued saying they would reopen my complain.t I also told them to cancel even the $15.19 one as well. Finally, after a month later, they wrote saying I had the service too long, and it wouldn't be refunded back to me, and they would not receive any more correspondence. I never opened anything of what you sent and never called any coach or anything and have documents to prove the continuous correspondence above. I want a full refund back. Very disappointment on how this whole process took place and also using PayPal as well. Thank you. This was processed on December 30, 2024. Been trying this long to receive both refunds. Want refunds sent directly to me and not through PayPal. This is very disappointing. Thank you

    Unimeal

    Date: 03/31/2025

    Dear Pearl, Thank you for taking the time to submit your message through the Better Business Bureau. We’ve thoroughly reviewed your complaint filed with the BBB platform and want to address the concerns you've raised. It's important to clarify that Unimeal is an app that offers a personalized meal plan that is tailored to your preferences and designed to help you develop healthy eating habits. User accounts are created manually by customers themselves during the subscription process. We do not generate accounts automatically. To subscribe to our service, customers need to provide their billing information during the payment process on our website. We strive to provide every customer with the best possible experience. We have reviewed records in our database and identified a total of 65.18 USD in charges to your bank account. This is confirmation that the full amount was refunded. Your subscription has been successfully canceled at your request. Rest assured, there won't be any additional charges. Please be aware that it may take up to 10 days for the refund to show up on your bank statement, depending on your card issuer. We believe that the best solution has been found for you and we would sincerely appreciate it if you would mark this matter as satisfactorily resolved if the outcome suits you. If you have any questions or comments, please don't hesitate to reach out at [email protected]. We are always here to help. Best regards, Unimeal Team

  • shirley m

    Date: 02/10/2025

    shirley m

    Date: 02/10/2025

    I just read comments about Unimeal. And they are so right This company is a scam! I signed up for one month. Not only did they take the one month charge. They've taken Another $49.99 for a coach! When I reached out to them they wrote. You asked for the coach. I didn't! I will keep messaging them until I get all my money back. I hope they don't take anymore money. This is sickening.

    Unimeal

    Date: 02/24/2025

    Dear Shirlee, Thank you for taking the time to submit your message through the Better Business Bureau. We’ve thoroughly reviewed your complaint filed with the BBB platform and want to address the concerns you've raised. It's important to clarify that Unimeal is an app that offers a personalized meal plan that is tailored to your preferences and designed to help you develop healthy eating habits. User accounts are created manually by customers themselves during the subscription process. We do not generate accounts automatically. To subscribe to our service, customers need to provide their billing information during the payment process on our website. We strive to provide every customer with the best possible experience. We have reviewed records in our database and identified a total of 65.18 USD in charges to your bank account. This is confirmation that the full amount was refunded. Your subscriptions have been successfully canceled at your request. Rest assured, there won't be any additional charges. Please be aware that it may take up to 10 days for the refund to show up on your bank statement, depending on your card issuer. If you have any questions or comments, please don't hesitate to reach out at [email protected]. We are always here to help. Best regards, Unimeal Team

  • Annette V

    Date: 01/26/2025

    Annette V

    Date: 01/26/2025

    I am re-doing my review of this company. To date, I heard directly from them that they will refund my money. Despite taking a long delay in processing my refund, they seemed sincere in offering a good meal plan. Unfortunately, this company has developed a bad reputation based on miscommunications or a glitch in its payment system. If they had a more transparent payment processing system better communication, I would give this AP a five star.

    Unimeal

    Date: 01/29/2025

    Dear Annette, Thank you for taking the time to submit your message through the Better Business Bureau. We’ve thoroughly reviewed your complaint filed with the BBB platform and want to address the concerns you've raised. It's important to clarify that Unimeal is an app that offers a personalized meal plan that is tailored to your preferences and designed to help you develop healthy eating habits. User accounts are created manually by customers themselves during the subscription process. We do not generate accounts automatically. To subscribe to our service, customers need to provide their billing information during the payment process on our website. We strive to provide every customer with the best possible experience. We have reviewed records in our database and identified a total of 105.94 USD in charges to your bank account. This is confirmation that the full amount was refunded. Your subscription has been successfully canceled at your request. Rest assured, there won't be any additional charges. Please be aware that it may take up to 10 days for the refund to show up on your bank statement, depending on your card issuer. Although we are unable to process refunds directly from the App Store (39.99 USD), Apple Support Team can help you with this. To request a refund, you'll need to reach out to the Apple Support Team directly. You can find detailed instructions on how to do this here: https://support.apple.com/en-us/HT204084. If you have any questions or comments, please don't hesitate to reach out at [email protected]. We are always here to help. Best regards, Unimeal Team

  • Annette V

    Date: 01/24/2025

    Annette V

    Date: 01/24/2025

    I feel so tricked by this company. They said if I withdraw my dispute for the charges they charged through PayPal, then they would refund the $49.99 for the coach I did not order or want. I have been struggling with these excessive charges since December 29, 2024. They did refund two of the charges but I am still out of the larger charges made via ***** , $39.99+ tax and $49.99 paid to them via PayPal even after I withdrew the dispute. It is disturbing to me how this company does business and hope you can look into it.

    Unimeal

    Date: 01/29/2025

    Dear Annette, Thank you for taking the time to submit your message through the Better Business Bureau. We’ve thoroughly reviewed your complaint filed with the BBB platform and want to address the concerns you've raised. It's important to clarify that Unimeal is an app that offers a personalized meal plan that is tailored to your preferences and designed to help you develop healthy eating habits. User accounts are created manually by customers themselves during the subscription process. We do not generate accounts automatically. To subscribe to our service, customers need to provide their billing information during the payment process on our website. We strive to provide every customer with the best possible experience. We have reviewed records in our database and identified a total of 105.94 USD in charges to your bank account. This is confirmation that the full amount was refunded. Your subscription has been successfully canceled at your request. Rest assured, there won't be any additional charges. Please be aware that it may take up to 10 days for the refund to show up on your bank statement, depending on your card issuer. Although we are unable to process refunds directly from the App Store (39.99 USD), Apple Support Team can help you with this. To request a refund, you'll need to reach out to the Apple Support Team directly. You can find detailed instructions on how to do this here: https://support.apple.com/en-us/HT204084. If you have any questions or comments, please don't hesitate to reach out at [email protected]. We are always here to help. Best regards, Unimeal Team

Unimeal is NOT a BBB Accredited Business.

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