Reviews

I just read comments about Unimeal. And they are so right This company is a scam! I signed up for one month. Not only did they take the one month charge. They've taken Another $49.99 for a coach! When I reached out to them they wrote. You asked for the coach. I didn't! I will keep messaging them until I get all my money back. I hope they don't take anymore money. This is sickening.

Dear Shirlee, Thank you for taking the time to submit your message through the Better Business Bureau. We’ve thoroughly reviewed your complaint filed with the BBB platform and want to address the concerns you've raised. It's important to clarify that Unimeal is an app that offers a personalized meal plan that is tailored to your preferences and designed to help you develop healthy eating habits. User accounts are created manually by customers themselves during the subscription process. We do not generate accounts automatically. To subscribe to our service, customers need to provide their billing information during the payment process on our website. We strive to provide every customer with the best possible experience. We have reviewed records in our database and identified a total of 65.18 USD in charges to your bank account. This is confirmation that the full amount was refunded. Your subscriptions have been successfully canceled at your request. Rest assured, there won't be any additional charges. Please be aware that it may take up to 10 days for the refund to show up on your bank statement, depending on your card issuer. If you have any questions or comments, please don't hesitate to reach out at [email protected]. We are always here to help. Best regards, Unimeal Team

I am re-doing my review of this company. To date, I heard directly from them that they will refund my money. Despite taking a long delay in processing my refund, they seemed sincere in offering a good meal plan. Unfortunately, this company has developed a bad reputation based on miscommunications or a glitch in its payment system. If they had a more transparent payment processing system better communication, I would give this AP a five star.

Dear Annette, Thank you for taking the time to submit your message through the Better Business Bureau. We’ve thoroughly reviewed your complaint filed with the BBB platform and want to address the concerns you've raised. It's important to clarify that Unimeal is an app that offers a personalized meal plan that is tailored to your preferences and designed to help you develop healthy eating habits. User accounts are created manually by customers themselves during the subscription process. We do not generate accounts automatically. To subscribe to our service, customers need to provide their billing information during the payment process on our website. We strive to provide every customer with the best possible experience. We have reviewed records in our database and identified a total of 105.94 USD in charges to your bank account. This is confirmation that the full amount was refunded. Your subscription has been successfully canceled at your request. Rest assured, there won't be any additional charges. Please be aware that it may take up to 10 days for the refund to show up on your bank statement, depending on your card issuer. Although we are unable to process refunds directly from the App Store (39.99 USD), Apple Support Team can help you with this. To request a refund, you'll need to reach out to the Apple Support Team directly. You can find detailed instructions on how to do this here: https://support.apple.com/en-us/HT204084. If you have any questions or comments, please don't hesitate to reach out at [email protected]. We are always here to help. Best regards, Unimeal Team

I feel so tricked by this company. They said if I withdraw my dispute for the charges they charged through PayPal, then they would refund the $49.99 for the coach I did not order or want. I have been struggling with these excessive charges since December 29, 2024. They did refund two of the charges but I am still out of the larger charges made via ***** , $39.99+ tax and $49.99 paid to them via PayPal even after I withdrew the dispute. It is disturbing to me how this company does business and hope you can look into it.

Dear Annette, Thank you for taking the time to submit your message through the Better Business Bureau. We’ve thoroughly reviewed your complaint filed with the BBB platform and want to address the concerns you've raised. It's important to clarify that Unimeal is an app that offers a personalized meal plan that is tailored to your preferences and designed to help you develop healthy eating habits. User accounts are created manually by customers themselves during the subscription process. We do not generate accounts automatically. To subscribe to our service, customers need to provide their billing information during the payment process on our website. We strive to provide every customer with the best possible experience. We have reviewed records in our database and identified a total of 105.94 USD in charges to your bank account. This is confirmation that the full amount was refunded. Your subscription has been successfully canceled at your request. Rest assured, there won't be any additional charges. Please be aware that it may take up to 10 days for the refund to show up on your bank statement, depending on your card issuer. Although we are unable to process refunds directly from the App Store (39.99 USD), Apple Support Team can help you with this. To request a refund, you'll need to reach out to the Apple Support Team directly. You can find detailed instructions on how to do this here: https://support.apple.com/en-us/HT204084. If you have any questions or comments, please don't hesitate to reach out at [email protected]. We are always here to help. Best regards, Unimeal Team

Less stars if i could. SCAM!! They steal from people then when you go through PayPal, they side with them. Don't ever sign up. They day one amount then charge huge amounts.

Dear Neyda, Thank you for taking the time to submit your message through the Better Business Bureau. We’ve thoroughly reviewed your complaint filed with the BBB platform and want to address the concerns you've raised. It's important to clarify that Unimeal is an app that offers a personalized meal plan that is tailored to your preferences and designed to help you develop healthy eating habits. User accounts are created manually by customers themselves during the subscription process. We do not generate accounts automatically. To subscribe to our service, customers need to provide their billing information during the payment process on our website. We strive to provide every customer with the best possible experience. We have reviewed records in our database and identified a total of 75.98 USD in charges to your bank account. According to our records, the refund procedure has been started. Refund processing times can vary depending on your bank. Typically, refunds are reflected on the account within 5 to 10 business days after processing. However, in some cases, it may take up to 30 days for the refund to appear, depending on the bank's policies. If you have any questions or comments, please don't hesitate to reach out at [email protected]. We are always here to help. Best regards, Unimeal Team

Worst App, took one quiz after completing quiz they asked about plan i want to purchase,i purchaded 30 days plan, but to my surprise there was 49.99 fee for the personal coach and recurrring subscription added to my account, i have not chosen any add on and now after going back and forth they still dont want to refund 49..99 which they scam me , checked their app seems like they are scamming people from quiet long,this App has to be ban

Dear Neha, Thank you for taking the time to submit your message through the Better Business Bureau. We’ve thoroughly reviewed your complaint filed with the BBB platform and want to address the concerns you've raised. It's important to clarify that Unimeal is an app that offers a personalized meal plan that is tailored to your preferences and designed to help you develop healthy eating habits. User accounts are created manually by customers themselves during the subscription process. We do not generate accounts automatically. To subscribe to our service, customers need to provide their billing information during the payment process on our website. We strive to provide every customer with the best possible experience. This is confirmation that the full amount of 49.99 USD was refunded. Your subscriptions have been successfully canceled at your request. Rest assured, there won't be any additional charges. Please be aware that it may take up to 10 days for the refund to show up on your bank statement, depending on your card issuer. If you have any questions or comments, please don't hesitate to reach out at [email protected]. We are always here to help. Best regards, Unimeal Team

This is a horrible company- somehow I got on the monthly subscription and was charged 2 months in a row @ 39.99 per month- Never used the product and had no idea I was signed up for it- Customer service virtually non existent

Dear Christine, Thank you for taking the time to submit your message through the Better Business Bureau. We’ve thoroughly reviewed your complaint filed with the BBB platform and want to address the concerns you've raised. It's important to clarify that Unimeal is an app that offers a personalized meal plan that is tailored to your preferences and designed to help you develop healthy eating habits. User accounts are created manually by customers themselves during the subscription process. We do not generate accounts automatically. To subscribe to our service, customers need to provide their billing information during the payment process on our website. We always advertise that our service is subscription-based. We strive to provide every customer with the best possible experience. This is confirmation that the full amount of 79.98 USD was refunded. Your subscription has been successfully canceled at your request. Rest assured, there won't be any additional charges. Please be aware that it may take up to 10 days for the refund to show up on your bank statement, depending on your card issuer. If you have any questions or comments, please don't hesitate to reach out at *******@unimeal.com. We are always here to help. Best regards, Unimeal Team

Charged me for services when I didn’t want to renew and told me I couldn’t get a refund because they sent an email

Dear Wendy, Thank you for taking the time to submit your message through the Better Business Bureau. We’ve thoroughly reviewed your complaint filed with the BBB platform and want to address the concerns you've raised. It's important to clarify that Unimeal is an app that offers a personalized meal plan that is tailored to your preferences and designed to help you develop healthy eating habits. User accounts are created manually by customers themselves during the subscription process. We do not generate accounts automatically. To subscribe to our service, customers need to provide their billing information during the payment process on our website. Kindly be informed that we advertise that our service is subscription-based. We strive to provide every customer with the best possible experience. This is confirmation that the full amount of 89.99 USD was refunded. Your subscription has been successfully canceled at your request. Rest assured, there won't be any additional charges. Please be aware that it may take up to 10 days for the refund to show up on your bank statement, depending on your card issuer. If you have any questions or comments, please don't hesitate to reach out at [email protected]. We are always here to help. Best regards, Unimeal Team

I signed up for a membership and started using the app. I woke to charges on my card I was not made aware of. I reached out to them for a refund and they said no. They are basically charging you to use the their features in the APP without asking you first would like to pay go use it. I will be disputing the charges with my bank. Please be aware?? You WILL be charges to use all their features in the app without them letting you know.

Dear Taylor, Thank you for taking the time to submit your message through the Better Business Bureau. We’ve thoroughly reviewed your complaint filed with the BBB platform and want to address the concerns you've raised. It's important to clarify that Unimeal is an app that offers a personalized meal plan that is tailored to your preferences and designed to help you develop healthy eating habits. User accounts are created manually by customers themselves during the subscription process. We do not generate accounts automatically. To subscribe to our service, customers need to provide their billing information during the payment process on our website. We strive to provide every customer with the best possible experience. This is confirmation that the amount of 79.95 USD was refunded. Your subscription has been successfully canceled at your request. Rest assured, there won't be any additional charges. Please be aware that it may take up to 10 days for the refund to show up on your bank statement, depending on your card issuer. If you have any questions or comments, please don't hesitate to reach out at [email protected]. We are always here to help. Best regards, Unimeal Team

I just got $15 subscription and they charged me extra $19 and then $59 monthly subscription. I cancelled it asap and they didn’t give me refund of the $19 . I don’t trust them . They might charge me $59 again after canceling the subscription. Actually they don’t charge, they Steal from the account without informing .

Dear Amina, Thank you for taking the time to submit your message through the Better Business Bureau. We’ve thoroughly reviewed your complaint filed with the BBB platform and want to address the concerns you've raised. It's important to clarify that Unimeal is an app that offers a personalized meal plan that is tailored to your preferences and designed to help you develop healthy eating habits. User accounts are created manually by customers themselves during the subscription process. We do not generate accounts automatically. To subscribe to our service, customers need to provide their billing information on our website during the payment process. After reviewing your account, we found out that you were charged 15.19 USD for the Unimeal introductory plan and then chose to add access to premium features in the app for 19.99 USD. We strive to provide every customer with the best possible experience. This is confirmation that the amount of 19.99 USD was refunded. Your subscription has been successfully canceled at your request. Rest assured, there won't be any additional charges. Please be aware that it may take up to 10 days for the refund to show up on your bank statement, depending on your card issuer. If you have any questions or comments, please don't hesitate to reach out at [email protected]. We are always here to help. Best regards, Unimeal Team

Unimeal's advertising is highly misleading. After subscribing, I requested a refund within five minutes, but my request was denied. Despite not utilizing their service, they refused to accommodate my refund request. I strongly recommend thoroughly researching and reading reviews before committing to their service, as canceling the subscription plan is exceedingly difficult. Considering their customer service policies, I anticipate their business will not be sustainable. Opting for other companies with more favorable terms is advisable.

Dear Yia, Thank you for taking the time to submit your message through the Better Business Bureau. We’ve thoroughly reviewed your complaint filed with the BBB platform and want to address the concerns you've raised. It's important to clarify that Unimeal is an app that offers a personalized meal plan that is tailored to your preferences and designed to help you develop healthy eating habits. User accounts are created manually by customers themselves during the subscription process. We do not generate accounts automatically. To subscribe to our service, customers need to provide their billing information during the payment process on our website. We strive to provide every customer with the best possible experience. We have reviewed records in our database and identified a total of 25.99 USD in charges to your bank account. This is confirmation that the full amount was refunded. Your subscription has been successfully canceled at your request. Rest assured, there won't be any additional charges. Please be aware that it may take up to 10 days for the refund to show up on your bank statement, depending on your card issuer. If you have any questions or comments, please don't hesitate to reach out at [email protected]. We are always here to help. Best regards, Unimeal Team