Reviews

This profile includes reviews for American Homes 4 Rent's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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American Homes 4 Rent has 22 locations, listed below.

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  American Homes 4 Rent

  280 Pilot Rd Las Vegas, NV 89119-3532

  
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  American Homes 4 Rent

  23975 Park Sorrento #300 Calabasas, CA 91302-4012

  
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  American Homes 4 Rent

  7021 Albert Pick Rd Ste C Greensboro, NC 27409-9533

  
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  American Homes 4 Rent

  9012 FM 1976 Ste 201 Converse, TX 78109-2249

  
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  American Homes 4 Rent

  6943 Hillsdale Ct Indianapolis, IN 46250

  

Review Details

• Review fromGlenn B

  Date: 05/02/2025

  1 star
  Should be minus stars ..Worst decision ever . We had already put in a notice to move out in two months . AH4R had a new website for payments . I tried to make payments for 5 days using the new site and it would not take my payment . I called them and the lady on the phone at the time said they were not allowed to take payments over the phone .. She told me to try web site again tomorrow that they know there were many issues going on and if that did not work mail it Las Vegas . I asked if I would be charged for a late fee, she said I don't think so . So for the next two days I tried using the site and nothing payment would just sit there and spin . So I mailed the payment off and before they even received it I get this eviction notice that I had 14 days to get out.. I'm thinking you cannot be serious .. I called the scumbags and told them what had happen but did not matter they still refused to take my payment . So we just moved out that next weekend .. T hey of course took are 2k security deposit and sued us for 5k .. to this day not sure where they came up with that number. I'm 62 and to this day only place I have ever had a major issue with. Good luck and save yourself some pain and pick a better option.

• Review fromFareshta M

  Date: 05/01/2025

  1 star
  I rented from this company (American Homes) for two years, and my experience was consistently disappointing and frustrating. From the beginning, they were dishonest about fees and upkeep. One of the most concerning issues was how they handled maintenance and repairs. Rather than addressing mold properly, they simply painted over it—an incredibly unsafe and negligent approach. They also do not use licensed technicians. When something breaks, it can take weeks to be repaired, and the job is rarely done correctly the first time. Their so-called “handymen” lack professional training, and when I asked for license verification, they claimed American Homes told them not to share it. That’s a huge red flag. To make matters worse, if you’re not available to let these unqualified workers in, you become responsible for any fees or delays. This policy is both unfair and impractical, especially for people who work during the day. After moving out and paying my final bill, I thought the nightmare was over—until I received another invoice, filled with unexplained charges from February, March, and April. I had already settled everything, yet they continue to squeeze money with no transparency. Do yourself a favor and stay far away from this company. The lack of professionalism, integrity, and basic maintenance standards is simply unacceptable.

• Review fromAndrew W

  Date: 04/30/2025

  1 star
  Absolutely terrible experience with this company. First, the customer service is non existent. No one ever answers the phone or replies to emails. When they do answer or respond they don’t follow through with anything. Their lease states that the security deposit will be refunded within 30 days of vacancy. My refund hasn’t even been processed for mailing on day 30. I would never recommend doing business with this company to anyone. AVOID!!!

• Review fromRachael P

  Date: 04/30/2025

  1 star
  I found a property in Melbourne FL for rent and my application was approved. On the day I was scheduled to move in they called me that morning and said " oh sorry, we sold that house" it was never listed for sale. Only for rent. Then a week later I see on the website as "available" again. This company is a scam.

• Review fromIrving R

  Date: 04/25/2025

  1 star
  Horrible customer service and horrible agency! All their employees always smoking something for sure! They are always changing their stories and saying it’s your fault! Horrible management

• Review fromPaige P

  Date: 04/22/2025

  1 star
  I would absolutely never rent from this terrible property management company again. I have never had any issues with receiving my security deposit or dealing with whoever I am renting from. We paid a $500 cleaning fee, but were told we still needed to clean the inside of the home, pressure wash the exterior/driveway, mulch and weed the front yard, provide receipt of carpet cleaning, replace the sod! The irrigation system never worked but we were told it is the "tenant responsibility" to fix the irrigation system. I already assume we will not be getting our security deposit back. When asking for the paint colors to touch up the paint of the home, I was told they don't have the exact colors and if it is off slightly than we will be charged for the entire wall to be repainted. We were told we just needed to pay the fee for each area that needs to be touched up (not huge areas but where we spackled the areas we hung things up). The resident manager was threatening in her emails to us when we expressed concerns. They took over a month to remove the lock on the door when we first moved in and we were told by the resident manager that it was not her responsibility. This company is extorting residents and is disgusting. I would never recommend this company to anyone.

• Review fromDeborah C

  Date: 04/18/2025

  1 star
  I'm so sick and tired of American Homes 4 Rent! I'm a homeowner living next door to a home that's owned by American homes for rent! They are slum lords! Nasty and dirty house has mold and needs painting don't cut grass and weeds! As a homeowner living next door is bringing down my property value! Our HOA has been on them and all they do is pay the fines but won't fix up their properties! Shame on you American Homes 4 Rent!

• Review fromBrenda L

  Date: 04/17/2025

  1 star
  I will tell anyone not to rent from this company I’m sorry that I am I’ve been with them for years never been late on my rent I would consider my house a hud house it’s bad how they treat the tenants my roof is in bad shape the house is just ran down and I pay over two thousand dollars a month and can’t get them to fix up anything I’m hurt about all of this people be ware of the company

• Review fromMarissa K

  Date: 04/08/2025

  1 star
  Horrible! If we could do over, I would. Trying to get issues fixed, is like pulling teeth. Can’t get ahold of an actual person. Can only leave messages. Then when you do you are put on hold for 20 minutes so that person can get caught up on why you are calling. Changed our move in date without telling us, didn’t start the garbage service, so our garbage wasn’t picked up. Can’t find out correct mail key, the best answer on got is “ we are working on it.” Blamed their development team but, can’t get ahold of them to get us out key. Was then told to just go get the key myself from the post office. Only been in the rental for 2.5 weeks and nail heads are popping out of almost every single wall, siding falling off and it’s a new home!

• Review fromCherelle A

  Date: 04/08/2025

  1 star
  Do not rent from them. They will keep your security deposit for normal wear and tear, they wanted us to pressure wash the home when we moved out, also they charged us to replace a 10 yrs old smoke detector that was wired to the home. Also they ask if we could put mulch down in the yard before we move out. The home was spotless when we moved out and they found any and every reason to keep my deposit and said I still owe them 700 dollars. Please try another rental company before you let AMH RIP you off.