We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Best Buy Shutters, LLC has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileBest Buy Shutters, LLC

            Window Coverings
            BBB accredited business

            Contact Information

            5720 S Valley View Blvd STE 201

            Las Vegas, NV 89118-3108

            Get Directions
            Visit Website
            (702) 870-9000

            Want a quote from this business?

            Get a Quote

            Customer Reviews

            4.33/5

            Average of 6 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            5 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 11/5/2021

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            5720 S Valley View Blvd STE 201, Las Vegas, NV 89118-3108
            BBB File Opened:
            1/24/2012
            Years in Business:
            14
            Business Started:
            10/22/2009
            Business Started Locally:
            5/21/2010
            Business Incorporated:
            10/22/2009
            Accredited Since:
            11/5/2021
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Contact Information

            Principal

            • Mr. Garry Wartenberg, Managing Member

            Customer Contact

            • Mr. Garry Wartenberg, Managing Member
            Additional Contact Information

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            5 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/08/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            Original purchase 10, 12, 2021, one of their employees came out by the name of **** to look at the problem that I had/have. He said when I was ready to give them a call back and they will take care of the problem and work something out. Tried to call him again and no answer. My last communication was with **** via email. I also sent her photos. She left me an email which I have a copy of saying she had sent the paperwork over to the owner but he just lost his father and hes not coming in for the office for a while. The person who sold me the product his name was ****** and he lied to me saying that he was the son and his father was sick in the hospital and rush me through a quick buy. I was sold products at functionable. Also, the installer came a day early as I had a painter scheduled and had to cancel because they installed it and said they had to install it then because thats what they were scheduled but they were willing to take it down when I needed them to to do the paint job.. Prior to October 23 conversation via email. I had sent an email in January and got no response. I have copies of this as well. I would like help on a resolution, and at this point, I am a bit bitter that they have not cared to reach back out to me or solve the issue. Im not sure whether or not I should be doing business with them or if I should just ask for reimbursement. I would like to BBB to help me resolve the issue as I even have a window with no covering. Please contact me if any questions to hopefully get this resolved as too much time has passed. Dishonesty within ****** being ignored and not follow through but either the staff working inside office or the owner is very disappointing. Please let me know what to do as Ive never had to file a complaint with any business.
            Read More
            Read 4 More Complaints

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Michelle V

            02/23/2024

            From initial visit with Marcel through the installation of our shutters, we were satisfied. To start my initial call was promptly responded to and an I-house estimate was provided by Marcel. At no point did this local business forget to allow us the opportunity to address all questions and concerns. The warranty was fair and reasonable in the that the time element was for the duration of ownership. We made a couple of changes after the estimate that were quickly recalculated. The installation went very well. The two gentlemen that arrived were respectful of our home, pets, and work demands with respect to noise and conveniences. They tidied up as they went along and finished significantly quicker than promised. They even went the extra mile in moving a few items back into place that were large and awkward. I hope the quality has the same lasting impact as the service. We would use them for any future home and recommend them to those wanting shutters. It's also worth mentioning, the pricing was upfront, with no hidden fees.

            Best Buy Shutters, LLC Response

            02/26/2024

            Good afternoon Ms.*****,

            We would like to extend our gratitude for the kind words in you're review.

            It's very important to hear from our customers so we know that your happy with the product and the customer service.

            I hope you have a wonderful day.

            Sincerely,

            Lynn

            Best Buy Shutters

             

            Read 5 More Customer Reviews

            Local BBB

            BBB of Southern Nevada, Inc.

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

            BBB Business Profiles may not be reproduced for sales or promotional purposes.

            BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

            When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

            BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

            As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.