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Find a Location

The Unlocking Company has 2 locations, listed below.

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    Customer ReviewsforThe Unlocking Company

    Telecommunication Consultants
    Multi Location Business
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    115 Customer Reviews

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    • Review from Ron H

      5 stars

      07/25/2024

      The Unlocking Company is awesome. Their customer service is super. They always give the best service.

      The Unlocking Company Response

      07/28/2024

      You were a pleasure to do business with as well ***. Enjoy your unlocked phone for other carriers and we hope to hear from you in the future!
    • Review from Abraham T

      5 stars

      07/23/2024

      Great place to find yourself to unlock your phone as needed. It very fun and easy to use. It a must try experience you would never forget. They get the job done

      The Unlocking Company Response

      07/28/2024

      Glad we could help you unlocked your phone *******. Enjoy the rest of your weekend and we hope to do business in the future when you decide to switch networks and want to keep your phone. God bless & good vibes.
    • Review from Melissa L

      5 stars

      07/21/2024

      Hands down because they honestly have the best prices around and are super fast at getting your device up and running. Any questions you might have you can always reach then don't matter the time of day or even the day of the week they are ALWAYS available. The speak to you in such a kind manner and understand every situation. Also if there is any issues they email you right away to let you know. This time around my head has been all over the place and the.phone I was trying to unlock was already unlocked, I had already paid them. I reached out to the and mannnnnn even tho their web page says strictly and in bold letters NO REFUNDS I got a full refund for my mistake. ???? Simply the best unlocking company ever! Thank you guys.

      The Unlocking Company Response

      07/28/2024

      Glad we could help you unlock your phone ******* you were and are AWESOME!
    • Review from Jose R

      5 stars

      07/21/2024

      The Unlocking Company has been excellent in communicating and keeping me informed throughout the process of trying to unlock my iPhone 15 Pro **** Their customer service is responsive and helpful, and they have consistently updated me on the progress. While my device still needs to be unlocked, I am confident in their ability to resolve the issue and appreciate their dedication to customer satisfaction. Order# *******

      The Unlocking Company Response

      07/28/2024

      Thank you **** you are a fantastic customer and so kind. We will continue to work on your unlock until its' available! Enjoy the rest of your hot hot hot summer! :D
    • Review from Vanessa F

      5 stars

      07/17/2024

      One thing that was an immediate green flag, was the fact they mentioned God. Usually integrity and spirituality is something a lot of people forget in business, so then in there, I knew that this wasnt a scam. I was willing to invest, I had to pay an additional fee to get my phone unlocked due to how new it was. And first I was skeptical, but the *** made me feel comfortable and gave me reassurance. I ended up paying the fee a couple days later and as soon as I did, my phone was unlocked immediately, I switched to my new carrier and got a new number instantly. Very grateful.
    • Review from Lillian h

      5 stars

      07/16/2024

      5/5 company, the owner was super nice and answered all my questions. Even though they were unable to unlock my phone they gave me a full refund, and said they'd continue to work on unlocking my device. This will be my go to company in the future for unlocking any device. [Order #*******]
    • Review from Tyler W

      5 stars

      07/15/2024

      Ive had no issues with them so far. They are constantly in contact with me about my unlocking code and made sure to let me know that if it doesnt become available to them right away they wont stop trying until it does. I would recommend them over any other company.
    • Review from Edgar A

      1 star

      07/13/2024

      Be careful with this company, don't share personal information.after I send a payment to thus company, now I'm receiving every day codes to access my ADP account.This ********************** asks for 72 hours to delivery the service, but 72 hours is good for them to clear the credit card payment. after that they don't deliver anything.

      The Unlocking Company Response

      07/24/2024

      This person is either completely making this up, or mistaken us for someone else. We do NOT have access to whatever "codes to access ADP account" is. I literally don't even know what that was, I had to ****** it. This is why BBB needs to monitor the people that leave these reviews, and not allow total BS like this. We of course tried to reach out to this person after seeing this, and got no response. How typical. Not only did they receive their refund, didn't respond to us, but now we have to worry about this review which is completely all made up or as mentioned, mistaken for someone else. Customers have the right to open up a dispute for over a year with their bank, not just 72 hours, for us to "clear the payment. Again, people can literally say or lie about anything they want on these review websites, and smear honest genuine small businesses names with no remorse or accountability.
    • Review from Nirav G

      5 stars

      07/08/2024

      I utilized the unlocking company, as but they were unable to unlock my phone in the allotted 72 hours. They are now offering me a refund and will continue to attempt to unlock my phone.Order #*******
    • Review from Xavier R

      5 stars

      07/07/2024

      This company has never gone wrong if I always recommend it, it has solved my unlock issues, now we have a pending case, but I know that as always they will solve it if I recommend it.

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