Business ProfileforBook Marketeers LLC

I hired Book Marketeers to publish 2 books English and French). ********************* provided me with a final draft for which all payments were made based on the contract. I have made first deposit for *** Marketing. I have approved the final draft for which I should get a total of 20 copies of the books. 10 copies for the English draft and 10 copies for the French draft. Before the copies were delivered ********************* reached out to me to sell me marketing service for which I made a first installment payment of $600 with a remaining balance of $600. **************** reached out to me to provide the final payment for the marketing service of $600. I refused to make the other payment of $600 for *** marketing because they have not fulfilled some of the terms of the publishing contract; for example, I never received copies of the books. I emailed them and informed them it is illogical to make a final payment to market the books when copies of the books have not been provided yet. Since then, they have been unresponsive to calls, and are very delayed in replying to emails and eventually there has been no response to my emails. I will attach the emails and the contract here. I am seeking the following based on the email I sent the company since January 13, 2023: Basically, if they don't fulfill the publish contract, I am seeking refund for the portion of the contract they did not fulfill and then reimburse me the $600 for the *** Marketing. However, if they fulfill the first contract fully, I will pay the remaining $600 afterwards for the *** marketing. Dear **** and *****,I have reached out twice already and I haven't heard back from either of you. I have offered the opportunity to discuss but no response. Therefore, this is my follow up email. If I don't hear back from you soon as per contract, I am requesting the full $600 refund for the payment that I made on June 2022 for Amazon *** marketing AND to reimburse me for the portion of the first contract that you have not been able to deliver yet on for example the following: -10 copies each for the English and French draft for a total of 20 complimentary copies *********************** Setup -eBook *********************** -Paperback Distribution -Optional ******************************* -Publishing Imprint ************************** Material -Kindle ISBN barcode -Amazon, ****** and *****, ******************