Reviews

This profile includes reviews for V2 Logistics Corp.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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V2 Logistics Corp. has 8 locations, listed below.

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  V2 Logistics Corp.

  15 Grumman Rd W Ste 1500 Bethpage, NY 11714-5025

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  V2 Logistics Corp.

  1717 Tidewater Rd Anchorage, AK 99501-1036

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  RoadRunner Auto Transport

  4411 S 40th St Ste D3 Phoenix, AZ 85040-2923

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  Roadrunners Autotransport Inc

  3950 W 155th St Markham, IL 60428-3817

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  Road Runners Transportation

  53 Blue Spruce Drive Bear, DE 19701

Review Details

• Review fromJim W

  Date: 10/04/2025

  1 star
  After getting a quote from these folks, I was contacted by one of their sales **** numerous times by both phone and email telling me they had availability in my area on the dates requested. I booked the service with them and after 10 days was still waiting for a driver to be assigned. Called left several messages and sent an email to the sales *** that had contacted me with no response. Finally got through to a customer service *** after a ********* hold and was basically told they would pick up the car when they picked it up and I should be happy. The customer service *** had an extreme attitude and when I told her I would cancel the service she said good and hung up the phone. **************** is not in their vocabulary. If you're looking for somebody reliable, this is not the company. I certainly didn't necessarily expect them to pick up the car on the exact date given, but I would think by the time that you waited ********************************************************************************************************* and that they would have some idea of a pickup date. But again basically told they will pick it up when they pick it up. Ultimately, the customer service department dropped the ball here with their attitude and how they dealt with my inquiry and the company's total. Lack of response or caring just gives you an indication of how they will deal with your vehicle when they get a hold of it. And when they tell you they have people in your area ready to accommodate you. That is obviously just a sales ploy.

  V2 Logistics Corp.

  Date: 10/06/2025

  Were very sorry to hear about your experience and truly apologize for the lack of communication and professionalism you encountered. This is not the level of service we aim to provide, and your feedback is extremely important to us. We understand how frustrating it must have been to wait without clear updates, and we regret that our team did not handle your inquiry with the care and respect you deserved. Well be reviewing this situation internally to ensure its addressed properly and doesnt happen again. Thank you for taking the time to share your honest feedback.

• Review fromCynthia M

  Date: 10/03/2025

  5 stars
  They were fabulous cant say enough on how professional they were. Car was ship from Alaska to my door in reno ** Not a scratch they were great about explaining the whole process.

  V2 Logistics Corp.

  Date: 10/06/2025

  Thank you so much for the great review! Were thrilled to hear everything went smoothly from Alaska to **** and that your vehicle arrived in perfect condition. Our team works hard to make sure customers feel informed and confident throughout the process, so its great to know that came through. We truly appreciate you taking the time to share your experience!

• Review fromAnicia H

  Date: 09/20/2025

  5 stars
  All I have to say is easy as 1,2,3. From the company who picked it up from ***** to me picking it up. Would definitely use them again.

  V2 Logistics Corp.

  Date: 09/22/2025

  Thank you for sharing your experience! Were so glad to hear the process was smooth from start to finish and that everything was easy for you. We truly appreciate your support and look forward to helping you again whenever you need transport in the future.

• Review fromStephen V

  Date: 09/16/2025

  5 stars
  I arranged to have my vehicle picked up in the upper mid-west and transported to Hawaii. I asked them to select a pick-up date, as I was flexible, but I explained that I needed the vehicle in Hawaii no later than the middle of the month.They selected the date, found a transporter, picked the vehicle up a day early and shipped it to Hawaii on time and kept me informed along the way.Excellent job, highly recommended.

  V2 Logistics Corp.

  Date: 09/17/2025

  Thank you so much for taking the time to share your experience! Were thrilled to hear that your vehicle arrived in Hawaii on schedule and that our team kept you informed throughout the process. Our goal is always to provide seamless and reliable transport services, and its wonderful to know we were able to meet your needs. We truly appreciate your recommendation and look forward to assisting you again in the future!

• Review fromStephen D

  Date: 09/15/2025

  1 star
  Horrible service, destroyed our clutch and cost us $5,000 to replace and pay for labor and parts. Avoided contacts made, no resolution nor offer of any. *** had to hire a different company and they did the job of transport that RoadRunner botched.

  V2 Logistics Corp.

  Date: 09/17/2025

  Mr. ********** you booked this transport last year stating the vehicle was in running condition in regular working order. The carrier UZHaul was dispatched to the MINI dealership to pick up your vehicle. When they arrived, the vehicle was slowly driven approximately ten feet out of a parking spot in order to be loaded onto the trailer, at which point the vehicle started smoking. As you are aware, this is all on video. The brakes were completely locked up. It was in such poor condition that UZHaul was not willing to transport it. At no point was RoadRunner informed the vehicle was in such a fragile state that it could not even be moved. You later told RoadRunner: I was unaware that the car was considered inoperable at that time. According to ************* the problem with my car is a computer issue. However, we obtained this statement from the complaint and service plan from the dealership: BRAKES ARE LOCKING UP AND CONSTANTLY BEING APPLIED. THE VEHICLE HAS BEEN TO TWO DIFFERENT SHOPS. It is also very important to note that you refused the suggested service from MINI, and were attempting to remove it on notice of the risks of the vehicle being driven. Again, none of this was disclosed to RoadRunner during the booking process. Furthermore, you agreed beforehand that internal components of a vehicle such as a clutch would not be covered in the event of a damage claim as no inspection is done of these components prior to transport. Based on the foregoing, your claim was denied. Since your vehicle was not able to be transported, the booking was canceled, and you were issued a refund in full.

• Review fromSteve P

  Date: 09/02/2025

  1 star
  Awful experience. Their guarantee is garbage. The staff is rude. They hang up on customers and lie. Had to report the car stolen to get it delivered. Dont use them.

  V2 Logistics Corp.

  Date: 09/03/2025

  We sincerely apologize for the difficulties you experienced with your transport. Please understand that all pickup and delivery dates provided are always estimated, as carriers can encounter unexpected scheduling and route changes. Throughout your order, our representatives spoke with you multiple times to provide the most current updates we were given directly from the carrier. We regret that, despite our efforts to keep you informed, the process caused so much stress and frustration. Your feedback is important, and we will use it to improve communication and service moving forward.

• Review fromMarcella C

  Date: 08/20/2025

  5 stars
  Pasha Hawaii made the whole process of transporting my car super easy from start to finish. Drop-off and pick-up were simple, and I was given adequate notice and instruction about the transport. The staff was friendly and professional both in LA when I dropped off and when I picked upthey were thorough and helpful. I would absolutely recommend Pasha Hawaii and will use them again.

  V2 Logistics Corp.

  Date: 08/22/2025

  Thank you for sharing your experience! Were glad to hear that the process was smooth and that the staff at both the drop-off and pick-up locations made things easy and professional for you. Were happy to work with trusted partners to ensure customers like you receive reliable service from start to finish.

• Review fromMoriah J

  Date: 08/19/2025

  5 stars
  Great service. Will use them again. Shipping was fast. Process was easy.

  V2 Logistics Corp.

  Date: 08/20/2025

  Thank you for your feedback! Were glad to hear the process was smooth and that you were happy with the service. We look forward to helping you again in the future!

• Review fromShonna D

  Date: 08/19/2025

  5 stars
  I used Hawaii transport that partnered with this company to ship my car. The communication with great. My driver, Tamir, made sure he reached out 24 hours ahead to select a meeting point and explained why we needed to meet. Upon meeting we chatted for a second but he assured me my car was in good hands. He had quite the journey to make from ************ ** to ***********. My car started its journey on July 24th and I received in it in the condition I shipped it in on August 18th in ******** HI. When returning to the mainland I will Most definitely use them again. Thanks for everything.

  V2 Logistics Corp.

  Date: 08/20/2025

  Thank you for sharing your experience! Were so glad to hear that communication was clear and helpful throughout the process, and that your vehicle arrived in the same condition it was shipped. We truly appreciate your trust in us for such an important move and look forward to assisting you again when its time to return to the mainland.

• Review fromFred L

  Date: 08/15/2025

  1 star
  Unreliable and unprofessional - avoid.Engaged RoadRunner (RR) for car transport. The pickup was slated by RR for 8/14. At 6pm my pickup person had not heard from the transporter (Rusol Transport) or RR. I left a voicemail for RR because they were closed and Rusol could be reached to give any indication of the situation. Rusol eventually texted they were running behind and would pick up at 5pm the following day (8/15).RR contacted me on the morning of 8/15 to ask about the message I'd left for them. When I asked for details regarding the timing pickup, they had none to give. They said they would contact their dispatcher and get back to me. They did not. In the afternoon I called back to inquire and got the same exact story and I requested notification by the end of the business day. I received no *************** 4:40pm on 8/15 my pickup person was notified by Rusol that they were running late. At 5:30pm Rusol texted that they would not arrive until the morning of 8/16. At this time RR offices were closed so there was no support to be had.I contacted Rusol directly and told them the job was being canceled. I emailed RR (since I could not reach anyone by phone) and told them the same. RR is going to charge me a cancelation charge for this headache and I still have to arrange the transport.Caveat emptor. If you need a hassle in your life, by all means roll the dice.

  V2 Logistics Corp.

  Date: 08/18/2025

  Were very sorry for the frustration caused by the pickup delays. You booked with us on 8/12 for a ready date of 8/14, and while we secured a carrier within that timeframe, all pickup and delivery dates are estimated, and the assigned carrier unfortunately ran into unforeseen scheduling issues. We regret the lack of communication during this process, and to make it right, weve issued you a full refund with no cancellation fee. We truly apologize for the inconvenience and appreciate your feedback as we work to improve our service.