Customer ReviewsforKing Quality Construction, Inc.
8 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from June C
1 star05/28/2024
I had my siding done the house looks beautiful because the GUYS working on it did a great job. My review is for the company itself. HORRIBLE !!! Took forever to get issues resolved. Salesperson - ****** - every time I called her with a problem her response would be Im on it! She was definitely NOT on it. Called the company to speak with manager/owner was told no one was in, its a payroll day. I asked what that had to do with anything no response. I left messages .. no return calls. I paid the bill because I didnt realize there was something that had not been completed a hole was cut in my new deck and the gutter pipe was never put in. This job was started in March were now headed into June. Unfortunately, when I am approached by someone asking, who did my house I tell them who did it, but advise against it. There is one star because I have to leave at least a starReview from heather w
2 stars04/19/2024
A few months ago i had a new roof put on my house ,garage , new gutters, new shutters and stone composite on the face of my house. I did have a small punch list which was addressed rather quickly, but i had and still have one large problem.. The salesman negotiated to inform us that the stone we picked for the face of the house would be installed in 3 sections above the bow window. They removed and carted away all the vinyl siding i had so when the stone was boxed out into 3 sections above the bow window we where left with NO CHOICES BUT TO LIVE WITH IT...They did change the look a little but the fact is its still boxed out into 3 sections, it has to be sealed often. ( 32 years with a bow window and it never had to be sealed nor did we ever have to worry about it leaking ) All this cause the salesman who sold the job never told us, every phone call with him was rush rush.. If he told us we would of not put stone on the whole face of the house. It cost $4700 for just the stone and we HATE IT.. We did get a call from King Quality asking how we liked the job and I explained all this to her but we have not heard anything , its been 4 /5 weeks now.. We will never use or recommend this company.Review from Keith R
1 star09/14/2023
After number of calling, I didn't see any of help when there was leak in my living room ceiling for over 2 yearsKing Quality Construction, Inc. Response
10/31/2023
Hello this customer has been satisfied and all interior work was completed by KQ. on September 15th, 2023.Review from Nadia H
1 star08/09/2022
Ive had the worst experience with this company! Theyve installed first floor windows back in May this year and Ive had the run around for the window screens. Its August and Im being told its coming, when I follow up its a different story! This is not how business is done. Treat your customers like they matter!King Quality Construction, Inc. Response
08/10/2022
I do apologize for any inconvenience and we definitely value our customers. I completely understand your frustration and we've been trying to alleviate it as soon as possible. We've been in contact with you, the manufacturer and the distributor several times a week working on receiving the missing 3 screens for your home. **** has left a message for you this morning 8/10 @ 10:40 am to update you on a potential eta. Again please bare with us as we try to work through the shortages in our industry. Our customers are and always will be our #1 priority.Review from Anthony C
5 stars08/08/2022
Had entire roof replaced and am totally satisfied with entire job. Had issue with reinstallation and operation of electric roof awning and roofers unable to correct. When King ********************** management staff advised of my concern, they offered calling awning company for service call and repair. They paid for repairs IN FULL. No hesitation by King **********************, no 'attitude'; just a pleasant "We want you fully satisfied." commitment.The true measure of a company you want to do business with is how they address unforeseen problems .... with a "Let me help" or :It's not my fault" attitude. King ********************** certainly lives up to its name --- quality material, quality workmanship, quality satisfaction.Review from Mark T
5 stars04/26/2022
King ********************** just completed the residing our home and they did an excellent job! Their siding and leader/gutter installation teams both exhibited bench-**** quality expertise, thoroughness, and customer service. We particularly appreciated the siding team leaders professional responsiveness to the sub-freezing weather conditions on a scheduled workday to ensure the highest possible quality of the material being installed on our home. Well done, guys! We would heartily recommend King ********************** to any prospective customer.King Quality Construction, Inc. Response
04/27/2022
Thank you so much ****************! We appreciate your glowing review and pride ourselves on all our team's hard work. Welcome to our KQ family!Review from TONY G
4 stars03/16/2022
...Last tear 2021....King Quality put a NEW ROOF..Gutters..Leaders on Our HOUSE.....Mark the REPRESENTATIVE was so Gracious..He LISTENED to my wife & I.....Never pushed us But ANSWERED ALL OUR QUESTIONS with respect....My WIFE & I are very SATISFIED with qualiity of SERVICE from ALL KING QUALITY employees....EXCELLENT JOB....Thanks to JEFF...The Owner..& MARK D..Representative.....I RECOMMEND KQ..to anyone with Home improvement....As a LIVING VIETNAM VETERAN I SALUTE ..this Great Company...KING QUALITY......p.s..And RECENTLY we had King Quality .install NEW FRONT SIDING on Our HOUSE.....It was a GREAT CREW from King Quality ..Very NICE Very Clean...PLUS we added to our GUTTERS...LEAF GUARDS....ALL FROM KING QUALITY CONSTRUCTION........We thank ALL of these HARD workers....Special THANK YOU to Mr. Mark D******.REPRESENTATIVE of KQ......a GENTLEMAN....King Quality Construction, Inc. Response
03/18/2022
Thank you so much **** And ****** for your very kind words! We love to hear our customers positive feedback. It was a pleasure working with you. Our staff and crews say hello and keep being you! Your home is as beautiful as the both of you. Of course thank you for your service to our country. Your ***********************************Customer Response
03/18/2022
5 STAR RATING GOES OUT TO...KING QUALITY Construction..Review from Anthony D
5 stars10/23/2021
After several estimates for a small but challenging roof, we used King *********************** ***** was terrific in his explanation and pricing of the project and materials used. We had to replace virtually all of the plywood which added $4700 and one day to the job but that was no fault of his. The crew was tireless, professional and immaculate in their cleanliness and attention to detail. I'll use them for siding and window projects in the future and can wholeheartedly endorse them to anyone in need of their services.King Quality Construction, Inc. Response
10/24/2021
Hello **********************,Thank you for your excellent review! We appreciate you taking the time out to review your experience with us. We value our customers feedback very much. If there is anything we can do for you in the future please dont hesitate to contact us. It was our pleasure to serve you.
Customer Review Rating
Average of 8 Customer Reviews
Contact Information
125 Wilbur Place Suite 120
Bohemia, NY 11716-1725
Want a quote from this business?
Get a QuoteCustomer Reviews are not used in the calculation of BBB Rating
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.