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Business Profile

Cell Phone Accessories

Punk Case

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cell Phone Accessories.

Reviews

Customer Review Ratings

1.11

Average of 84 Customer Reviews

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Review Details

  • Dayeday J

    Date: 09/29/2024

    Hello,I don't know why I didn't read this information before I place an order with Punkcase.com!because I would've knew not to even think of doing business with them!the amount of time that have been spent just getting answer are just enormous!there business shouldn't be allow to even take orders when someone is trying their best to take order and not giving what you paid for!which in my case was a whole month until I finally got a refund!if you find your way to read this review then your lucky because I wasnt!stay away from ordering anything from them or suffer the consequences and not getting what you order!

  • Michelle R

    Date: 09/27/2024

    I ordered a phone case alone received it and I also ordered another phone case and earbuds I only received the earbuds I never got the money back for them I tried to notify them a hand full of times if I'm not getting my phone case I want my money

  • Deborah W

    Date: 08/29/2024

    I ordered 3 cases from this Company my order is pending in **** stating en route label was made but the products ha e not not arrived .i have tried to email this Company and call invoice they have a recording message stating voice mail box is full . For days I left email at @askpunkcase and only reply was what is your order number. I replied order number and still have not heard back from them. They charged me ****** for three phone cases and no information on where my order is .I checked ****** reviews and seen where so many people have the same complaint . I finally was able to leave a message yesterday and I told them please call me because at this point I want .my refund i feel they are scammers . Last night they se t my email saying order is on the way .when I tracked it the order it is still pending waiting for the products to arrive at **** . I yriedto call this morning and the mailbox is full again ..a d from what reviews are saying they never got their case or refund!! Please help..

  • Kathryn G

    Date: 07/23/2024

    I received the wrong order (a cheaper case than what I purchased) and informed them via email. They responded with an apology and an offer of 40% off my next order. I told them I wanted a full refund because I was forced to go out and buy another case (I was going out of town for a week), and to send me a returned label. They responded with:"We are unable to provide return labels for international shipments- Please seal the envelope back up and write "Return to Sender" on the front label package. The envelope can then be dropped off in any mailbox; no postage needed. Thank you so much!" I am in *****, they are in ********. I looked up to see if I could return a package that way and the **** said only if the package is unopened. I will have to pay to return the item in order to receive my refund. I will make an additional complaint, should I not receive a refund.

  • Jerry F

    Date: 07/23/2024

    I was ordering a cellphone case (supposedly a military grade) for my ******* Galaxy ZFold 5 $60... While at checkout there was an offer of a battery pack for $35 so yes I decided to add it... This was back on May 07,2024....

  • Tyrone A

    Date: 07/19/2024

    I bought a case and they never sent it. They sent a dhl tracking and took my money. Same as ************

  • Nick V

    Date: 07/13/2024

    DO NOT BUY SCAM COMPANY ************* They have no problem taking your money, they start a dhl order so you can hope to track it, time goes by and nothing happens in the tracking order because they haven't actually sent it for delivery, they just made a label. Soon I was unable to track the order any more, the dhl site says the order number cannot be found. When I reached out to them they told me that shipping outside of ******* can take 4-6 weeks. Well it's been three and then package has not left its place of origin. Still waiting for an answer back from these con artists.

  • Danté B

    Date: 06/26/2024

    Bought a case a month ago and never received it. At first the tracking number said DHL was waiting to receive the item then after 3 weeks it just stopped working saying there's no such package. Ive sent a couple of emails asking for a refund to no avail.

  • Jamie B

    Date: 05/19/2024

    I ordered and paid for phone case which was not delivered. After months of back and forth e-mails the product has yet to be delivered. One can't reach the company by phone. I'm giving up on it. There are other phone case manufacturers that produce equivalent or better products - I advise that one purchase from one of those companies.

  • Vanessa J

    Date: 04/17/2024

    I ordered a phone case but the case that was delivered was not what I ordered. I've asked for a refund but have not received the information needed to send and process a refund. It's been weeks and by the time they respond, it will be too late to return it.

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