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Business Profile

Cell Phone Equipment

eSureBuy

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Cell Phone Equipment.

Reviews

Customer Review Ratings

1.18/5 stars

Average of 22 Customer Reviews

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Review Details

  • Review fromClarence F

    Date: 04/20/2025

    1 star

    Clarence F

    Date: 04/20/2025

    Ordered Item They Created Pre Shipping Label Saying **** Was Awaiting Item. Item Never Moved From ** Never Received Item They Are Scammers If You Ask Me!!! Don't Buy PERIOD NEGATIVE 5 STARS

    eSureBuy

    Date: 04/22/2025

    order has now been processed. your **** tracking number is **********************. you will receive package shortly
  • Review fromCynthia T

    Date: 10/15/2024

    1 star

    Cynthia T

    Date: 10/15/2024

    I think this company sells refurbish items, their items arrive to me in what seemed to be ziploc bags. It would be fine if they're letting the consumers know that the items they're purchasing is refurbish. I purchased two headsets from these people. One of them charge and the other one wouldn't charge at all. Their answer to this was that the items we're in perfect working order when they ship it, and they expect me to pay for return label. After I've already paid to have it shipped. I would never recommend them to anyone! I will throw away the item that does not work. I say, shop with these people at your own risk.

    eSureBuy

    Date: 10/28/2024

    product is sold as advertised . rma number was issued on this order . product must be returned for inspection prior to processing return.
  • Review fromAmy M

    Date: 08/04/2024

    1 star

    Amy M

    Date: 08/04/2024

    Took my money, delivered no product. Zero customer service. SCAM

    eSureBuy

    Date: 08/08/2024

    Package was delivered in time to the billing/shipping address:Tracking Number:9400111206210608271748 Copy Add to Informed Delivery Latest Update Your item was delivered in or at the mailbox at 9:32 am on August 3, 2024 in ********, IN *****.
  • Review fromDerrick S

    Date: 06/30/2024

    1 star

    Derrick S

    Date: 06/30/2024

    I ordered the bronze. *************** earbuds live was told. Condition was narrow both case and earbuds. Came with scratches and marks definitely used. Read the reviews. They are all telling the truth.

    eSureBuy

    Date: 07/01/2024

    product is 100% original and is in good and working condition,.product is tested prior to shipping
  • Review fromEdward D

    Date: 05/24/2024

    1 star
    Ordered Fitbit versa two, website said item was new. Received item with scratched face and item ad been activated on 2023 1006. This item was previously owned.
  • Review fromPRENTIS H

    Date: 05/22/2024

    1 star
    I ordered a pair of ** bluetooth headset May 10 2024 and now it's May 24th. I haven't received no tracking number or anything and when I tried to contact esure buy by email and phone I had no success. I just got taken for $109.00 . Please stay away from their site
  • Review fromCarol S

    Date: 04/01/2024

    1 star

    Carol S

    Date: 04/01/2024

    Scam! All the way! Going to report this Scam to the BBB! Dont buy from this scam of a business!

    eSureBuy

    Date: 04/04/2024

    order was processed and shipped by **** tracking number is **********************
  • Review fromSam J

    Date: 01/13/2024

    1 star

    Sam J

    Date: 01/13/2024

    Purchased a single item from eSureBuy and they charged me TWICE for the same item!!!!! AVOID this company at ALL COSTS! A scam for sure!!!

    eSureBuy

    Date: 01/16/2024

    both transactions were declined. you need to contact your bank regarding this matter. it may take some time for the funds to go back on your card.this has nothing to do on our end.
  • Review fromLAVELL D

    Date: 12/21/2023

    1 star
    Don't buy from this company!! They are selling knock offs and refurbished items. Also they have no contact number! If I can rate zero I would!!!
  • Review fromSTANLEY E

    Date: 07/18/2023

    1 star
    Company does not have a telephone no for customer seevice! Only way to contact them is by email and they do not respond to requests for help!Do not buy from this company!

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