Business ProfileforProfessional Home Remodeling Inc.

On 6/10/23 I hired *** to remodel my home. The entire journey from the beginning was a nightmare. Included in the remodeling were the laying of new floors in 2 bedrooms. Both floors were poorly and unprofessionally installed by two subcontractors hired by ***. Upon its completion, it was obvious that the floors were uneven felt unsteady upon walking on it and make screaking noises every step of the way especially where new and old flooring are connected. As requested by the guy who installed the floor "call me personally if there's any problem,) I called and he came to the house at least seven times not including the numerous times that he stood me up. Initially, he blamed the other contractor for laying an uneven foundation. The response to that allegation was that the floors guy is responsible to make sure the floor is level. Hence, they keep blaming each other and no one wanted to take responsibility but they both agreed that the foundation was unleveled The floor guy did little or nothing. He nailed down a transitional metal object smack in the middle of my bedroom which causes me to loose my balance and have been close to almost falling in the middle of the night as I try to make my way to the bathroom. I had it removed because it poses great danger to my well being. At this point, nothing was being done about the floor and all appointment made to fix the floor was a NO SHOW. I then called ***'s office and ***** intervened. They came on 8/25/23 to work on the floor.. Along with other things they claimed were done ,they supposedly level the floor and glue down the worst areas. Well, nothing has changed and the floor is worst than it was originally. I am now living in fear of an accident or incident waiting to happen which can result in me breaking bones or even worst. I'm 65 year old, have very unsteady gait, presently in therapy and still recovering from total hip replacement. As of now, all communication has seized and *** is yet to return my phone calls.