Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies
on BBB websites to remember your preferences, improve website performance and enhance user experience, and
to recommend content we believe will be most relevant to you. Most cookies collect anonymous information
such as how users arrive at and use the website. Some cookies are necessary to allow the website to
function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary Cookies must always be enabled

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Share
Business Profile

Watch Dealers

Ashford.com

Reviews

This profile includes reviews for Ashford.com's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Ashford.com has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.75/5 stars

    Average of 813 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromJohn C

      Date: 11/30/2022

      3 stars

      John C

      Date: 11/30/2022

      I received the order on time and the sunglasses are fine...but I was disappointed that they were not accompanied with a standard hard shell case. Instead the glasses were enclosed in a cloth type wrap which would not protect glasses traveling.

      Ashford.com

      Date: 01/09/2023

      Hello, Thank you for your review. We do apologize for any inconvenience. We do provide all the materials provided by the manufacture. Please reach out to **************** for assistance if needed.
    • Review fromCrystopher H

      Date: 11/25/2022

      5 stars

      Crystopher H

      Date: 11/25/2022

      Beautiful ***** timepiece at an unbelievable price! I've always been able to take advantage of ********* various sales to buy brand name ***** or Japanese timepieces at crazy discounts.My Tissot V8 Swissmatic is beautiful and can't be happier.

      Ashford.com

      Date: 01/09/2023

      Hello, Thank you for your review. Please reach out to **************** for assistance if needed.
    • Review fromFrancis O

      Date: 11/19/2022

      5 stars

      Francis O

      Date: 11/19/2022

      The watches were beautiful and fantastic my wife love them.Thanks

      Ashford.com

      Date: 12/13/2022

      Hello, Thank you for your review. Please reach out to **************** for assistance if needed.
    • Review fromRobert S

      Date: 11/15/2022

      5 stars

      Robert S

      Date: 11/15/2022

      As described & fast shipping! The best price anywhere for this model & so far it keeps great time.

      Ashford.com

      Date: 12/12/2022

      Hello, Thank you for your review. Please reach out to **************** for assistance if needed.
    • Review fromRaul L

      Date: 11/11/2022

      5 stars

      Raul L

      Date: 11/11/2022

      Fast, reliable and careful! ******* has some pretty good shipping services and have been very friendly regarding customer service Best website for watch shopping hands down!

      Ashford.com

      Date: 12/12/2022

      Hello, Thank you for your review. Please reach out to **************** for assistance if needed.
    • Review fromIsidro S

      Date: 11/09/2022

      5 stars

      Isidro S

      Date: 11/09/2022

      Got my watch in. Such a beautiful watch. I love seeing the inner workings if a mechanical watch. There is one complaint however but it is just a preference complaint. I wish for the clear dial to see the mechanism from the front side would have been ******* clear like the rear viewing window. Instead it like a frosted kind of translucent so you can't really see the details very clear. Other than that it is a gorgeous casual everyday watch or you can even dress it up if you want. Also, the gold tone of the watch is dark and very nice quality. Doesn't look like the fake gold plating like some watches.

      Ashford.com

      Date: 12/12/2022

      Hello, Thank you for your review. Please reach out to **************** for assistance if needed.
    • Review fromChris D

      Date: 11/08/2022

      5 stars

      Chris D

      Date: 11/08/2022

      The item I ordered arrived promptly and was exactly as described.

      Ashford.com

      Date: 12/12/2022

      Hello, Thank you for your review. Please reach out to **************** for assistance if needed.
    • Review fromDhirendra P

      Date: 11/05/2022

      5 stars

      Dhirendra P

      Date: 11/05/2022

      Its really good experience to buy online Shopping. I am really enjoying online shopping.

      Ashford.com

      Date: 12/12/2022

      Hello, Thank you for your review. Please reach out to **************** for assistance if needed.
    • Review fromJuan G

      Date: 11/02/2022

      5 stars

      Juan G

      Date: 11/02/2022

      The watch is fantastic: style, color, it has heft, works great. I've wanted a ******** now I have a great one!

      Ashford.com

      Date: 11/15/2022

      Hello, Thank you for your review. Please let us know if you need any future assistance by contacting us at **************************** 
    • Review fromBrandon B.

      Date: 10/31/2022

      1 star

      Brandon B.

      Date: 10/31/2022

      The item was as described but it has a mechanical defect keeping it from operating properly, I contacted *******, and ask them to replace it, they said no because I had already tried it on, they said their policy will not allow them, to replace any item if it had been worn in anyway,I told them the watch was not worn in any way or shape to damage it, I then described in detail what is wrong with it Mechanically, they said I could return it for repair, or receive a refund, if it can't be repaired, however I just believe it would be easier to Replace it with another one instead however they refused to do that, I will never purchase anything else from this Business in the future Thank you.

      Ashford.com

      Date: 11/15/2022

      Hello,Thank you for your review. We do appreciate all feedback. We do see that the item is worn. Regrettably, per our returns policy, once an item is worn, it is not eligible for a return. Our repairs department will contact you directly once they receive the item.

      Brandon B.

      Date: 11/19/2022

      Never purchase anything from this business establishment online ever, their return policy and everything else is complete Bull ****.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.