Business ProfileforTwo Men and a Truck

This company is a scam! First off, I was told I was going to get a call when my movers were on their way. I never did - and they showed up at the end of the window I was told (which was fine). Then, 3 guys arrived when I was quoted for 2. I was asked if I didn’t mind paying more for the third guy since he was already there. I said fine - this day was already stressful enough for someone moving! They start loading up the truck and when I went over the days schedule, they had no idea that I was going to need them for the full day due to differing closing times on the sale and purchase of my new home. They had to call the office and then asked me if I could reschedule. Mind you - the guys were EXTREMELY nice and very kind. It seemed to be more of an issue with the office not communicating to their team. Then, our third guy literally quit and walked away. Like actually just quit on the spot. So now we were down to two guys with a time crunch, so my boyfriend and I ended up helping move a good portion of stuff anyway. One of the guys had a knee problem and was struggling to move stuff - and I just thought, why is the company allowing him to work when he’s in pain?! He had to go to the hospital with all my stuff in his truck to get an xray in the middle of the moving day! (Again, these guys were professional and it’s not a bad review on them). They did end up dropping and breaking one of my pieces of furniture, probably because their third guy just left. I had everything labeled where it was supposed to go in our new house but because of the time crunch they had to put everything in our garage. And I was still charged FULL PRICE after this. And when I’ve tried to contact this office, I have left messages with 3 different people now because the reps are “caught up” on the phone and have not heard back. I have left messages too. I wouldn’t recommend this company to my worst enemy at this point!