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            Business ProfileSinatra & Company Real Estate

            Real Estate

            Contact Information

            617 Main St Ste 200

            Buffalo, NY 14203-1400

            Visit Website
            (716) 220-8468

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            F

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This business offers real estate services including, investments, development and sales.

            Business Details

            Location of This Business
            617 Main St Ste 200, Buffalo, NY 14203-1400
            BBB File Opened:
            2/16/2012
            Years in Business:
            14
            Business Started:
            8/10/2009
            Business Started Locally:
            1/1/2009
            Business Incorporated:
            7/9/2010
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • American Dream Realty of WNY
            • Captiva Club Apartments
            • Fernwood Grove Apartments
            • The Flats at Seminole Heights
            • The Residences at Soho
            • CenterPointe Apartments and Townhomes
            • Highview Manor
            • Willowbrooke Apartments and Townhomes
            • Woodland Ridge Apartments
            Business Management
            • Mr. Nick Sinatra, President
            Additional Contact Information

            Fax Numbers

            • (716) 299-2061
              Primary Fax

            Phone Numbers

            Email Addresses

            Website Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: How to choose a real estate agent

            Customer Complaints

            8 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            07/11/2023

            Complaint Type:
            Customer Service Issues
            Status:
            Answered
            I just moved from one ************ ******** ** * ************ ********** I put all of my decor and antiques in my new basement storage unit a week prior to move in date 6/30/23. Going downstairs to get my stuff on 7/10/23, I found my storage unit to be completely empty. All of my decor and collectibles gone. I approached the ************ office who denied any responsibility so I called the police. The police along with a maintenance tech, unlocked all the basement doors in search of the items. Four large pieces of wall decor were found in the locked electrical room of which can only be opened by a master key. A few sentimental items were also found in the trash just outside the unit. The office staff was very defensive and still will not claim responsibility nor interview their staff for the return of my belongings.
            Read More
            Read 7 More Complaints

            Customer Reviews

            2 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Thomas W

            01/04/2024

            Nothing but issues since I moved here (only 4 months ago), off to a terrible start! When I moved in, there was always dog feces in and around the courtyard/walking area. Maintenance person Edward has a nasty attitude. Also, in the 4 short months that I've been here I've gone w/o heat on cold nights and a few days w/o hot water. These issues have been addressed. The property manager rarely, if ever responds. There is no clear way to get upper management's information to inform them of what is going on. People are constantly in the courtyard at indecent hours being loud and trying to get into the building. I'd Never recommend anyone to do business with Sinatra and company!

            Sinatra & Company Real Estate Response

            01/25/2024

            Hello, Mr. ********, Thank you for reaching out to us about your experience at Sinatra & Co. Your comfort is our priority and we apologize that we have no met your preferred standard of service. We are pleased to report that the Sinatra & Co. Vice President of Residential Operations & Asset Management has reached out to you to find a productive resolution to your concerns as of January 10, 2024. Again, we apologize that we have not met your preferred standard of service and are grateful for the opportunity to offer a resolution. Sincerely, Sinatra & Co.
            Read 1 More Customer Review

            Local BBB

            BBB of Upstate New York

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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