Business ProfileforPeople's Choice Auto, Inc.

On September 22, 2022 I purchased a used 2013 ********** ***** *** from People Choice Auto in Central Square, NY. I paid a total amount of $10,815.60 with tax. Upon purchase, Kevin assured me that all the work that needed to be done on the vehicle had been done and it was all set to go. When I attempted to have the oil changed on the ***** the technician explained that they could not perform the oil change due to a sealant that had been placed all over the oil pan. They explained that the oil pan must have had a leak in it at one time and someone attempted to fix it by "cob-jobbing" the leaks. The sealant was slathered on so heavily and sloppily that they couldn't remove the cover to perform the oil change without breaking the entire pan apart. I then brought it to a trusted mechanic, ******** in Syracuse on January 10, 2023 who had to replace the entire oil pan and gasket just to complete an oil change due to it being in such horrible condition, which costed me $553.11. I had also mentioned a noise coming from the front and asked for them to check it out, they said that the struts, links, wheel barring, and alignment all needed to be replaced very soon as well. February 9th I brought it in to have the wheel barring done and mentioned a new issue for them to look at. They discovered the transmission was now bad. I brought this to Kevins attention and the best he did was remind me that he provided a 3 month warranty which was expired by then, then referred me to a mechanic who could fix it at their price. I believe he "cob-jobs" his vehicles to get them through the warranty time. I was informed that the auto repair shop he uses is known for their "cob-jobs". I explained to him that I'm a single mother and relied on this vehicle. Now I'm without a vehicle and cannot work, I am at such a loss! He got his $10,000.00 and a warranty to back him so he had no care in the world. Meanwhile Im stuck making payments on this vehicle and the insurance to cover it but cant work.