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Business Profile

New Car Dealers

Simmons-Rockwell
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BBB Accredited BusinessA Rated by BBB

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4 Customer Reviews

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  • Karin O

    05/09/2024

    Went there for a GM part recall, told me it took 2wks- 2mo to get part in. after they completed work order to show I didnt owe anything, Will, service manager contacted me and said itll be $349 + tax and labor for additional parts. I said no thank you, picked up my vehicle, took it to another dealership. After dropping my vehicle off to another dealership, it was fixed the very next day with no additional out of pocket expense. Zero owed.

  • Adam S

    04/12/2024

    Went there for my last free oil change with purchase of vehicle. They forgot to put the oil cap back tight and the oil leaked out everywhere destroying my engine.

  • Scott S

    10/30/2023

    I brought a 2019 *** from Simmons Rockwell in bath ny and his been nothing but in the shop fixing one thing after another. In the shop now with electric power steering problems and they told me I can't drive it because it not safe to drive.i talk to my sales man who sold it to me twice to see if they could get me in something different but they saw they can't because I owe to much,also I payed 37000 for it and now they say in 7 mouths it's only worth 26000.other things I had go wrong with it was a week after I had it,I had to have it towed it won't start,it was the battery and then two cracked manifolds,a intmitting streeting arm replaced and then the problem now.

  • Sheldon W

    05/07/2023

    Bought a 2020 ****** ****** it started having multiple problems i was told they can't get my car in for about a month and they have no loaners to give me even though my coverage states they are supposed to provide me with a rental

Customer Review Rating

1/5

Average of 4 Customer Reviews

Contact Information

784 County Road 64

Elmira, NY 14903-9787

Visit Website
(607) 796-5555

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BBB Rating & Accreditation

BBB accredited businessA

Accredited Since: 2/7/2007

Years in Business: 33

Customer Reviews are not used in the calculation of BBB Rating

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